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Heritage Park Pontypridd, Trademark Collection by Wyndham

Property class: 4

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Daily cooked-to-order breakfast (GBP 10.00 per person)
Bar (on property)
Executive Suite
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Place, Rhondda Valley
    ‪1 min walk‬
  • Place, A Welsh Coal Mining Experience
    ‪5 min walk‬
  • Place, Principality Stadium
    ‪41 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility)

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Classic King Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Pontypridd

With a stay at Heritage Park Pontypridd, Trademark Collection by Wyndham in Pontypridd, you'll be within a 5-minute walk of Rhondda Valley and A Welsh Coal Mining Experience. .This hotel is 17.1 mi (27.6 km) from Brecon Beacons National Park and 2.6 mi (4.2 km) from Falconry UK.

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 km
  • A Welsh Coal Mining Experience - 5 min walk - 0.4 km
  • Brecon Beacons National Park - 31 min drive - 32.5 km
  • Cardiff Bay - 36 min drive - 42.9 km
  • Principality Stadium - 41 min drive - 29.3 km

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Black Diamond - ‬3 min drive
  • ‪The Merlin Pub - ‬4 min drive
  • ‪Baden - ‬4 min drive
  • ‪The Rheola - ‬3 min drive

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Satisfy your appetite for lunch or dinner at The Heritage Park, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 305 out of 817 reviews
Rating 8 - Good. 241 out of 817 reviews
Rating 6 - Okay. 126 out of 817 reviews
Rating 4 - Poor. 77 out of 817 reviews
Rating 2 - Terrible. 68 out of 817 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 1 night in Jan 2026

2/10 Terrible

wenistus

Travelled with partner
Disliked: Cleanliness
Room was filthy. I have picture gor evidence . Glad it was one night stay. Didnt feel to.have breakfast or having any food from the hotel after this. Shower head was soo filthy. Mini fridge was on floor. TV wires on wall window was so so filthy. Hasnt clean ata all. Floor .as traveller this wasn't up to even basic cleaning standard. Only possitive experience was quick check in and and receptionist.
Stayed 1 night in Jan 2026

10/10 Excellent

imogen

Stayed 2 nights in Dec 2025

4/10 Poor

Clare

Stayed 1 night in Dec 2025

10/10 Excellent

Garry

Stayed 1 night in Dec 2025

10/10 Excellent

rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Kemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Travelled with family
Liked: Room comfort
Yes
Stayed 1 night in Dec 2025

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking good. Bar just ok. Staff very friendly. Room as expected Would use again
Stayed 1 night in Dec 2025

4/10 Poor

Ralph

Liked: Cleanliness
Staff were superb. No heating when I arrived window open 4 degrees outside. Reception guy gave me a fan heater then got heating working but failed again in the morning. Took a shower bottle fell off wall it was fixed with insulating tape. No filter coffee for breakfast just instant told I would have to pay additional £2 for filter. Could not get to tell to manager health with me by e mail I requested refund and he offered a free main course and a drink
Stayed 2 nights in Dec 2025

6/10 Okay

Nicole

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were amazing! Everyone was very friendly and they kept us away from the wedding party that was taking place which was ideal! we booked two rooms one of which had no electricity and the staff did resolve this as it was simply a blown fuse. The beds were less than idea and we found them to be lacking in support and comfort due to aged mattresses I assume. The food was great but there were a number of items that they were unable to serve as they had sold out, I assume due to the prior mentioned wedding party. This hotel was booked very last minute at a affordable rate. It served it's purpose and in a pinch i would choose this over many other hotels in the area.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Business traveller
Yes there was a bar and free parking staff were nice, but it is getting a little tired.
Stayed 1 night in Dec 2025

8/10 Good

Ben

Stayed 1 night in Nov 2025

4/10 Poor

Cindy

Travelled with partner
Disliked: Cleanliness
The room was very basic , the bathroom room towel rail was not working, the rooms had no sound proofing between joining room due to a linking door the cooked breakfast was help yourself but was cold and lack of available food on offer for both mornings of our stay, the only redeeming part of our stay was the staff were lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate place
Stayed 4 nights in Oct 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

8/10 Good

Alan

Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely staff and incredibly welcoming
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Oct 2025

4/10 Poor

Laurence

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Felt a bit catfished from the photos! The staff here are lovely but this hotel is well in need of a refresh, everything feels quite tired and dated, the carpet and chair in my room were stained, and the sealant around the taps on the bath was a bit mouldy. Bed was comfy though!
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good gym
Stayed 4 nights in Oct 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay!

Plenty of parking, warm welcome on arrival, friendly staff, good food options for both dinner and breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet friendly
Stayed 3 nights in Sep 2025