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Novotel Cardiff Centre

4.0 star property

Photo gallery for Novotel Cardiff Centre

Breakfast, lunch and dinner served
Bar (on property)
In-room safe, desk, laptop workspace, blackout curtains
Front of property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Cardiff International Arena
    ‪6 min walk‬
  • Cardiff Castle
    ‪16 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

Radisson Blu Hotel Cardiff

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (1002)
The price is NZ$181
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Radisson Blu Hotel Cardiff

About the area

Cardiff

With a stay at Novotel Cardiff Centre in Cardiff (Cardiff City Centre), you'll be within a 5-minute drive of Principality Stadium and Cardiff Bay. .This spa hotel is 1.7 mi (2.8 km) from Cardiff Castle and 9.7 mi (15.7 km) from Barry Island Beach.

What's nearby

  • Cardiff International Arena - 6 min walk - 0.6 km
  • Cardiff Bay - 15 min walk - 1.3 km
  • Cardiff Castle - 16 min walk - 1.3 km
  • Wales Millennium Centre - 16 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 1.1 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Shake Shack - ‬9 min walk

About this property

Novotel Cardiff Centre

Hotel with a full-service spa, near Principality Stadium
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 138 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Elements, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cardiff? This hotel has 2259 square feet (210 square meters) of space consisting of a conference center and 11 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Elements - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference centre (2,259 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller

Rip off

Personally the hotel was ok but justifying paying over £500 for a standard room that was not great? I don’t think so, understand rugby is on. But don’t rip people off to that level. Also then paying £24 for parking with no discount, understand again that it’s a different company but no discount for residents and paying that price to stay??
Stayed 1 night in Mar 2025

10/10 Excellent

TSZ KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, high accessibility. So close to the Cardiff bay
Stayed 1 night in Mar 2025

10/10 Excellent

Lois

Stayed 2 nights in Mar 2025

6/10 Okay

Sinead

Stayed 1 night in Feb 2025

10/10 Excellent

Pavan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Stayed 1 night in Feb 2025

10/10 Excellent

Coreena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Feb 2025

8/10 Good

Harvinder Singh

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and myself stayed here for two nights. Easy check-in. The swimming pool was clean and nice to have . The bar and restaurant was clean and the staff were very helpful. Especially Anthony and Sabina. Breakfast was nice and plenty of choice. Our room was on the 4th floor. Which was nice and clean. Would definitely recommend and stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Helen

Travelled with group
Liked: Amenities
Staff were great and helpful
Stayed 1 night in Feb 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Cardiff

A small walk from the city centre but ideal for parking and public transport not far away for those unable to walk far. Nice bar on site with good selection of drinks
Stayed 1 night in Feb 2025

10/10 Excellent

Florence

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Ainsley

Travelled with family
Disliked: Cleanliness

Good location

Great location for Cardiff centre being a short walk away. Car park is very expensive. Drinks and food overpriced. Reception and bar staff very helpful. Gym and pool very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent made our stay very comfortable they couldn't do enough
Stayed 1 night in Feb 2025

8/10 Good

Carole

Stayed 1 night in Feb 2025

6/10 Okay

Aaron

Travelled with family
Disliked: Staff & service, property conditions & facilities

Could do with some TLC

Bit run down. All over hotel really. Shame. Had an enjoyable stay though.
Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

On chatting terms with the silverfish in the room!

The located is good. We have stayed in the hotel before but this time the rooms were clean on the surface but old, tired and grubby in the corners. The bathroom smelt damp and there were silverfish. There was old black gum on the carpets. Not great.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Harvinder Singh

Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, room comfort
Entrance barrier to car park was broken. Bug found in bath. Heating wasn't working - replacement one offered would have done well to heat the inside of my car, let alone a hotel room. Booked an Executive Room for our Anniversary in which was no different to a normal room, maybe more floor space? No towels or robes for use of Spa. Faulty key to room. The staff however were extremely helpful but felt bad for them as we had so many issues!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2024