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County Hotel

3.0 star property

Photo gallery for County Hotel

Meeting facility
Twin Room
Reception
Superior Twin Room
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View map
9 Botchergate, Carlisle, England, CA1 1QP
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.0 out of 10
Good
(13 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(40 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(12 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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Front of property
Carlisle Station Hotel, Sure Hotel Collection by BW
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 1,000 reviews
The price is NZ$135
includes taxes & fees
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Carlisle Station Hotel, Sure Hotel Collection by BW

About the area

Carlisle

A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. .This hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.

What's nearby

  • University of Cumbria - 7 min walk - 0.7 km
  • Carlisle Cathedral - 8 min walk - 0.7 km
  • Magic Castle - 12 min walk - 1.0 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson - ‬2 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪Casa Romana - ‬3 min walk
  • ‪BrewDog Carlisle - ‬1 min walk

About this property

County Hotel

County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Carlisle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional features at this Victorian hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gallerie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 11.00 per person
  • Self parking fee: GBP 8.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 277 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

gary

Liked: Cleanliness, amenities, property conditions & facilities
Room clean,staff very helpful and a lovely good bye,we will return
Stayed 3 nights in Dec 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service
The County Hotel is very dated but the price is usually ok.Hotel is always very clean and staff are good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Bit old fashioned but spotless clean and staff were very nice plus got room for really good price,will definitely be back.
Stayed 2 nights in Dec 2025

8/10 Good

Colin i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central very accommodating with our room selection comfy clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean. staff very helpfull and friendly. Only downside was the floorboards very noisy especially at night. But overall a great time away.
Stayed 4 nights in Dec 2025

10/10 Excellent

sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff excellent
Stayed 3 nights in Dec 2025

2/10 Terrible

Mandy

Travelled with group
Disliked: Cleanliness, staff & service, amenities
We didn’t sleep all Night because of the windows and doors rattling all night. Have emailed the hotel twice since our stay on 13/12/25 and still no response. So unprofessional. We were booked into breakfast at 10am and when er went to breakfast there was us 3 and another party of 4. There were no fried eggs, scrambled eggs, beans and bread for toast. Unacceptable
Stayed 1 night in Dec 2025

8/10 Good

Karen

Liked: Cleanliness
Nice clean toom helpful staff, good breakfast. Only issue is we had to pay £5 a day parking, this appears to be new. I feel that if you are staying at their hhotel parking should be free
Stayed 3 nights in Dec 2025

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel generally is good and have stayed before with no problems, however the man on the front desk was less than interested, after I asked for assistance did not hear from him again even when I walked past the reception desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and close to the shops, I went to cinema 2mins walk, I'll be back that's for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, room comfort
Friendly staff Parking is now charged for (was free when we booked) Rooms need some tlc but good value for money and great central location
Stayed 1 night in Dec 2025

4/10 Poor

william

Disliked: Cleanliness, staff & service, amenities
We stay in this hotel more than 3 times a year. But unfortunately this was not very pleasant, we had a 3 night stay and no one looked in our room once. We had to ask at reception for toilet rolls and tea/coffee. We also had someone downstairs smoking in their room and the smell was coming up the vents, I know this is not the fault of the hotel. but on our last day we got up at 0600 and left the hotel as he smell was intolerable. We will be back later in the new year and hope we dont have the same experiences.
Stayed 3 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Carlisle city centre. On Botchergate which features many pubs, including two Wetherspoons.
Stayed 1 night in Dec 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had breakfast, but overall stay OUTSTANDING
Stayed 1 night in Dec 2025

8/10 Good

Garry

Business traveller
Liked: Cleanliness, staff & service
Helpful and efficient staff, room was clean enough and ideal for one night close to the station - would stay again for sure.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were welcoming, polite and courteous. Room was clean and tidy. Enjoyed our one night stay.
Stayed 1 night in Dec 2025

2/10 Terrible

Lisa-marie

Stayed 2 nights in Dec 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff never there. Homeless vagrants congregating in the doorway causing noise all night. Room tired. Cheap toilet paper. Tiny bath towels. Room red hot! Simply awful
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before and it's a lovely hotel, close to everything you need.10/10
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Whilst previous reviews are correct in that the hotel is "tired" that aside the room facilities were fine, the shower was good, a switch next to the bed to switch off the main light (often there isnt one), adequate lighting and adjustable heating, tea coffee and a kettle and a comfy bed with 2 decent pillows so all round very good value for its position in Carlisle. Defo use again if in area.
Stayed 1 night in Dec 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, good location, fab breakfast- thank you
Stayed 1 night in Nov 2025

8/10 Good

Emad

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Acceptable hotel, most of the staff are friendly
Stayed 2 nights in Nov 2025