County Hotel

3.0 star property

Photo gallery for County Hotel

Breakfast, lunch and dinner served
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

View map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

7.4 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

7.6 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

7.2 out of 10
Good
(32 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Carlisle

A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. .This eco-certified hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km
  • Brunton Park - 19 min walk - 1.6 km
  • Carlisle Racecourse - 6 min drive - 4.3 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Woodrow Wilson - ‬2 min walk
  • ‪BrewDog Carlisle - ‬1 min walk
  • The Griffin

About this property

County Hotel

Victorian hotel with a 24-hour front desk and a restaurant
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional features at this Victorian hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gallerie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 246 out of 1004 reviews
Rating 8 - Good. 330 out of 1004 reviews
Rating 6 - Okay. 216 out of 1004 reviews
Rating 4 - Poor. 118 out of 1004 reviews
Rating 2 - Terrible. 94 out of 1004 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

allison

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the County Hotel! Everything I needed and staff went out of their way to help. Beautiful room. Lift was really great because im disabled and find stairs difficult. Great location and great vibe! I wish I could have stayed longer! Thankyou everybody at County Hotel. I will bring my dog next time! Thankyou Ally Morison
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
We had a good stay but the noise from bars next door when on until 2 am ,will ask to stay in room at the back next time
Stayed 1 night in Jun 2025

10/10 Excellent

graeme

Stayed 2 nights in Jun 2025

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was beautiful in it’s day. Most of the rooms have not been renovated for quite some time. The bathroom had peeling paint, mold and very old fixtures. The windows, carpeting and furniture were very old and worn. We were told 7 rooms were renovated and the one we saw was an improvement. The lobby and common areas still pretty cool to look at although the glass in the entry door was broken and boarded up. The breakfast was pretty good. The lady at the desk at night (Niko) was very nice and accommodating.
Peeling paint above bathtub.
Stayed 4 nights in May 2025

4/10 Poor

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
A half panel on the shower made it impossible to start without getting wet before the water temperature was adjusted, yet it didn't shield the bathroom from getting soaked while the shower was on. The windows were old and didn't insulate from the noisy street party outside, which went on until 3 in the morning.
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Travelled with family
Ideal location with parking. Fine for a overnight stay. Decent breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Yash

Stayed 3 nights in Jun 2025

6/10 Okay

peter

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Carlisle racing

Cheap and cheerful. Very run down room we had. Got a lovely bite on my leg to prove it.
Stayed 2 nights in May 2025

8/10 Good

Averil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly and helpful. Family room was spacious and excellently cleaned. For the price it was very reasonable. 2 minutes to railway station , and bars and eating houses. An excellent location for all amenities. Take into consideration that this building is very old but kept to good standard . Loads and loads of towels for one night stay. If in Carlisle again I would definitely stay here everything you need on the doorstep
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in iis quick.
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Lovely hotel, the staff were lovely, very clean, nice rooms. Would definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Jayne

Stayed 1 night in May 2025

4/10 Poor

Clive

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The noise was terrible at night from the bars on the road and we hardly got any sleep
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was impressive but that it didn’t have a way of properly cooling the room, other then an oscillating fan (thanks very much for that)
Stayed 2 nights in May 2025

4/10 Poor

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, room comfort

Location Location Location!

Location and staff were superb. Building dates but the positives more than outweighed the “older style “ building. Would definitely return so that says it all! Thank you. 😃
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
The hotel was perfect for the train and walking to the centre. The room was very tired. Would stay again.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room overlooked a busy side street, so it was constant noise all night long and I couldn't get any sleep.
Stayed 1 night in May 2025

8/10 Good

Gwen

Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

GRAINNE

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous building..Charming property..Fantastic staff very comfortable
Stayed 1 night in May 2025

2/10 Terrible

Mark

Stayed 1 night in Apr 2025