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ibis Carlisle – City Centre

3.0 star property

Photo gallery for ibis Carlisle – City Centre

Family Double Room
Reception
Bar (on property)
Bar (on property)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

View map
Portlands Botchergate, Carlisle, England, CA
  • Carlisle Cathedral
    ‪9 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪14 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Desk, soundproofing, free cots/infant beds, free WiFi

Twin Room, 2 Single Beds

7.0 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(37 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Desk, soundproofing, free cots/infant beds, free WiFi

Family Double Room

7.2 out of 10
Good
(7 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Carlisle

With a stay at ibis Carlisle – City Centre in Carlisle, you'll be within a 10-minute walk of University of Cumbria and Carlisle Masjid. .This hotel is 0.5 mi (0.8 km) from AMF Bowling and 0.8 mi (1.3 km) from Bitts Park.

What's nearby

  • Carlisle Cathedral - 9 min walk - 0.8 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 14 min walk - 1.2 km
  • Brunton Park - 17 min walk - 1.5 km
  • Carlisle Racecourse - 5 min drive - 4.3 km

Getting around

  • Carlisle Station - 3 min walk
  • Newcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬2 min walk
  • ‪Woodrow Wilson - ‬1 min walk
  • ‪BrewDog Carlisle - ‬1 min walk
  • ‪mario's - ‬1 min walk
  • ‪The Caledonian - ‬2 min walk

About this property

ibis Carlisle – City Centre

Hotel in Carlisle with a 24-hour front desk and a restaurant
Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 102 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of ibis Carlisle – City Centre, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Ibis Carlisle – City Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlisle ibis
ibis Carlisle
ibis Hotel Carlisle
Accor Carlisle
Ibis Carlisle Hotel Carlisle
ibis Carlisle Hotel
ibis Carlisle City Centre Hotel
ibis Carlisle City Centre
Ibis Carlisle – City Carlisle
ibis Carlisle – City Centre Hotel
ibis Carlisle – City Centre Carlisle
ibis Carlisle – City Centre Hotel Carlisle

Reviews

ibis Carlisle – City Centre Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 473 out of 1008 reviews
Rating 8 - Good. 354 out of 1008 reviews
Rating 6 - Okay. 103 out of 1008 reviews
Rating 4 - Poor. 49 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Staff & service, property conditions & facilities
Staff were amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night only and very close to the railway station. Great number of places to eat in the close vicinity if you don’t want to use the hotel restaurant. All in all a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walked easily to cathedral, Tullies museum, castle, shops. Staff was courteous, room neat and everything working well.
Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything you would expect of a budget, centrally located chain hotel. Clean, comfortable and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Rithvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was exactly as expected. Small rooms, but with everything we needed. Bed linens were spotless.
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Pros: clean room, decent linens, no carpet on bedroom floor, near train station, less expensive than most other hotels in area Cons: The immediate area is a little tired looking, common area of hotel is tiny and cramped, VERY basic, dull lighting in bedroom Overall: clean, basic, but certainly not impressive
Stayed 1 night in Jun 2025

10/10 Excellent

Mar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed in this hotel before and would definitely stay again. The roooms were fairly basic but were very clean and ideal for our requirements. Tea and coffee was available, the shower was good and the beds were comfortable but lacked a second pillow. The staff were very polite, helpful and friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alistair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Maciej

Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good central location very good value for money . Plenty of breakfast you could just help yourself too .
Stayed 2 nights in May 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Bruce

Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golf trip with the oldies

Perfect position for what we required. Always smiling helpful staff
Stayed 3 nights in May 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great- simple and functional!

Hadn’t been to an Ibis for many years however I was delighted that all was I recalled. Clean, simple but more than adequate, staff were nice, breakfast was better than many high end hotels. Location great and with parking makes a big difference ( parking slots are run by an external company and are built to maximise slots not to fit modern cars easily!) Would recommend and would happily return. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place to stay overnight, bit of a hard place to find
Stayed 1 night in May 2025

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to be at IBIS Carlisle with my son, little TLC required but great
Stayed 1 night in May 2025

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient to City Center, staff was fine but neighborhood a bit on the loud / rough side (shares parking lot with a strip club). No face cloths or towels smaller than gigantic, room very hot with no AC controls, only coffee available without dining in is very expensive, no table or chairs in room, teensy closet and no chest or drawers, small prefab add-in bathroom that required a foot in the shower to use the toilet. Seems like there have to be better options
Stayed 6 nights in May 2025

8/10 Good

James

Stayed 3 nights in May 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests very noisy on returning to their rooms late last night
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charge to leave luggage before check in. If the
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fully sufficient- just the job
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
After the day we had with the first hotel we were booked into being closed down it was a pleasure to stay at this Ibis Hotl
Stayed 1 night in May 2025