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Bristol Palace Hotel

Photo gallery for Bristol Palace Hotel

Front of property
Building design
Suite
Property amenity
Presidential Suite
Luxury
5.0 star property
9.4

Exceptional

Elegance near Genoa's historic charm

Elegance radiates from every corner of this beautifully restored hotel, situated in a lively area near Genoa's historic attractions. Delight in spacious rooms, an excellent buffet breakfast, and a restaurant offering delectable local dishes.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(27 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Down duvets, minibar, in-room safe, blackout curtains

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room Single Use

Down duvets, minibar, in-room safe, blackout curtains

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Camera Grand Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Down duvets, minibar, in-room safe, blackout curtains

Classic Double or Twin Room

9.6 out of 10
Exceptional
(75 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

Down duvets, minibar, in-room safe, blackout curtains

Classic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About the area

Genoa

With a stay at Bristol Palace Hotel, you'll be centrally located in Genoa, within a 5-minute drive of Old Port and Genoa Port Center. .This luxury hotel is 1.9 mi (3.1 km) from Port of Genoa Cruise Ship Terminal and 3.3 mi (5.4 km) from Gaslini Hospital.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Palazzo Ducale - 3 min walk - 0.3 km
  • Via Garibaldi - 5 min walk - 0.4 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km

Getting around

  • Genoa Genova Brignole Station - 12 min walk
  • Cristoforo Colombo Airport (GOA) - 21 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Del Teatro - ‬3 min walk
  • ‪Nespresso Boutique - ‬2 min walk

About this property

Bristol Palace Hotel

Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 133 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Giotto, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. This hotel has 9 meeting rooms available for events. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Giotto - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Bistrot - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 29 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A145L88KIP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aysegul

Stayed 1 night in Jan 2026

10/10 Excellent

FANNY

Liked: Cleanliness, staff & service, amenities
My stay at Bristol Palace was nearly perfect! The personnel is extremely courteous, helpful, eager to make sure your stay goes as well as possible. I extended my stay for a 3rd night and was upgraded to a double room, which was more spacious. Rooms are very clean, quiet, water pressure is wonderful. I did not get to try the restaurant Il Giotto, but it seemed like a good bet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 2 nights in Jan 2026

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
Excellent location. Hotel has lots of character :)
Stayed 3 nights in Dec 2025

8/10 Good

anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo was a standout staff person!
Stayed 5 nights in Dec 2025

10/10 Excellent

jonathan

Stayed 2 nights in Dec 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities
We had to sleep with the window open because it was ver warm inside the room and we had mosquitos every night
Stayed 3 nights in Nov 2025

10/10 Excellent

Edward, Parkland

Liked: Cleanliness, property conditions & facilities
Super clean, great breakfast and great service!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Treated like royalty from start to finish! Cant rave enough about the Bristol Palace!
Stayed 7 nights in Nov 2025

10/10 Excellent

Scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic beauty and elegance. Wonderful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome!
Stayed 1 night in Oct 2025

10/10 Excellent

Cecilia

Stayed 5 nights in Oct 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was very friendly. Great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

daniele

Stayed 2 nights in Oct 2025

6/10 Okay

Robert, Chicago

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room is clean and small. It lacks any reasonable place to store your clothes. It’s fine for a one night stay but beyond that you need a chest or dresser to put you clothes in or you live out of you suitcase.
Stayed 3 nights in Oct 2025

10/10 Excellent

Giuseppe, West Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Courteous Staff. Nice decor and good breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic except for the breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Difficult to find the entrance for the valet parking, it wasn’t clearly identified. No AC in the room. Hotel is beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonatas, Sao Paulo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - location is perfect, service is very good - room is great and very big. Very good Option.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness
Great breakfast! Very friendly staff, very well located.
Stayed 2 nights in Oct 2025