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Room type Options Nightly price Book
Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)
18 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room
15 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Balcony
18 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room (View)
16 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room (Extra Bed 2 Adults + 1 Child)
19 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Clock Tower

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

With a stay at NH Cartagena Urban Royal, you'll be centrally located in Cartagena, steps from Clock Tower and 7 minutes by foot from Cartagena de Indias Convention Center. This hotel is 1.2 mi (1.9 km) from Bocagrande Beach and 23.1 mi (37.2 km) from Blanca Beach.

Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services.

Enjoy a satisfying meal at Restaurante Cafe del Relo serving guests of NH Cartagena Urban Royal. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from September 11 to September 25:

  • Swimming pool

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Concierge services
  • Total number of rooms - 28
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Internet access in public areas - high speed
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2011
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Luggage storage
  • Airport transport - drop-off (surcharge)
  • Terrace
  • Water dispenser
  • Vegetarian breakfast available
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Accessible airport shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages spoken

  • English
  • Spanish

Room Amenities

NH Cartagena Urban Royal offers 28 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Fridge
  • Minibar
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Wireless internet access
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size 42
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge.

Restaurante Cafe del Relo - This restaurant specializes in international cuisine and serves lunch and dinner.

Nearby Things to do

  • Snorkelling nearby
  • Bicycle rentals nearby
  • Windsurfing nearby

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of COP 115246 per accommodation, per stay
  • Dogs and cats only
  • 2 total (up to 55 lbs per pet)
  • Service animals are welcome, and are exempt from fees

You need to know

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Credit card pre-authorisation

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 33904–75311 per person
  • Airport shuttle fee: COP 83000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 115246 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Reloj Royal
  • Reloj Urban
  • Royal Reloj
  • Urban Royal Puerta Reloj
  • Urban Royal Puerta Reloj Cartagena
  • Urban Royal Puerta Reloj Hotel
  • Urban Royal Puerta Reloj Hotel Cartagena
  • NH Cartagena Urban Royal Hotel
  • Urban Royal Hotel
  • NH Cartagena Urban Royal
  • Urban Royal
  • NH Cartagena Urban Royal Hotel
  • NH Cartagena Urban Royal Cartagena
  • NH Cartagena Urban Royal Hotel Cartagena

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

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