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Very helpful staff, and an excellent continental breakfast with plenty of options. Very good grind-and-brew coffee maker in the lobby, better than the basic coffee from the nearby Starbucks.

We were not expecting such extravagant accommodations. Everything was perfect. The rooms were so spacious, clean, and relaxing. We will be back!

Always enjoy staying here when we are in town to visit our WCU college kids. Excellent location!

Everything was good except for the people at the hotel having a car convention. They were very loud until at least 10:45pm. The hotel staff got them to quiet down the 2nd night after 8pm and it was better.

A table would be better to have

PROS: Desk staff was courteous/ friendly; Convenient location to Sylva; Quiet; Plenty of outlets in room CONS: Dirty bathroom floor (had a lot of hair from previous occupants - uncertain if pet or human); Holes in linens on bed; Bed mattress was in terrible condition (far too soft, due to long-term use - on one side there was a permanent indentation, which made sleep difficult and uncomfortable) NO INFO: Breakfast, because we did not eat Overall I would not go again. The bathroom floor clearly had not been swept well or at all, which made us wonder how much had actually been cleaned. The mattress, though, was the absolute worst we have ever slept on. We are still stiff and sore after two nights of sleeping on it. There is no excuse for a mattress that is so worn down it has giant, deep indentations where someone is sleeping. Unacceptable.