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Best Western Plus River Escape Inn & Suites

2.5 star property

Photo gallery for Best Western Plus River Escape Inn & Suites

Property amenity
Free daily full breakfast
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
248 WBI Drive, Dillsboro, NC, 28725
  • Place, Tuckasegee River
    ‪1 min walk‬
  • Place, Oaks Gallery
    ‪9 min walk‬
  • Place, Harrahs Cherokee Casino
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

8.0 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(49 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Refrigerator & Microwave, River View

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, River View, Corner

Suite, 2 Queen Beds, River View, Corner

Suite, 2 Queen Beds, River View, Corner

9.4 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the area

Dillsboro

Located in Dillsboro, Best Western Plus River Escape Inn & Suites is on a river, within a 10-minute drive of Harris Regional Hospital and Southwestern Community College. .This hotel is 7.1 mi (11.4 km) from Western Carolina University and 10.8 mi (17.4 km) from Gold City Gem Mine.

What's nearby

  • Tuckasegee River - 1 min walk - 0.1 km
  • Oaks Gallery - 9 min walk - 0.8 km
  • Great Smoky Mountains Railroad - 21 min drive - 27.2 km
  • Harrahs Cherokee Casino - 23 min drive - 22.6 km
  • Great Smoky Mountains National Park - 25 min drive - 31.2 km

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Waffle House - ‬8 min drive
  • ‪Dairy Queen - ‬8 min drive
  • ‪Big Nick’s Bbq - ‬9 min drive
  • ‪Zaxby's - ‬8 min drive

About this property

Best Western Plus River Escape Inn & Suites

Riverfront hotel with free parking, in the vicinity of Southwestern Community College
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus River Escape Inn & Suites. A complimentary full breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Planning an event in Dillsboro? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 650 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus River Escape
Best Western Plus River Escape Dillsboro
Best Western Plus River Escape Inn
Best Western Plus River Escape Inn Dillsboro
Best Western River Escape
Best Western River Escape Inn
River Escape
Dillsboro Best Western
Best Western Dillsboro
Best Western Plus River Escape Inn And Suites
Best Western Plus River Escape Hotel Dillsboro
Best Western Plus River Escape Inn Suites
Plus River Escape & Suites
Best Western Plus River Escape Inn & Suites Hotel
Best Western Plus River Escape Inn & Suites Dillsboro
Best Western Plus River Escape Inn & Suites Hotel Dillsboro

Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose, Melbourne

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The check-in process very efficient and quick. The staff was extremely friendly. The room was spacious and super clean. The bathroom was very clean and plenty of hot water with very good water pressure. The balcony overlooking the river was very relaxing, listening to the noise of the water flowing bye. The breakfast was plentiful with very good choices. The attendant at breakfast was very courteous and helpful. We definitely recommend for a good stay in the Sylva NC area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, off the beaten path location, close to Sylva, Franklin, Dilsboro. Clean room, friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay here. This will become a go-to place for us. Friendly staff, nice facility, comfortable bed and pillows. Breakfast was great, as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leonardo, Carrollton

Stayed 1 night in Oct 2025

8/10 Good

Coretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was amazing, beautiful and relaxing. Bed was clean and comfortable. We slept very well. Room was very spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel view with inside pool
Stayed 1 night in Oct 2025

10/10 Excellent

Tasaddooque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River view was great
Stayed 1 night in Oct 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort
The issue is we have allergies to Dogs. We had to go through 3 rooms to find one we could tolerate. I say that since out of an abundance of concern, we bring an air purifier when we travel anymore. The last room smelled of dog, as did most of the hotel's common areas. We realize that smart pet owners do not register their pets and merely sneak them in.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people who work there are always so friendly and helpful. We always meet, and make friends with, other stayers when we’re there.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay. The room was very nice and the amenities were wonderful. We especially enjoyed sitting on the back deck overlooking the river. The breakfast was you’re very good. The staff appeared anxious, but this could be because they appeared shorthanded.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We will return! Nice staff. Very clean. Superb view of the river and birds.
Tuckaseegee River seen from hotel deck.
Stayed 1 night in Oct 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

anne

Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Oct 2025

2/10 Terrible

Sunny, Fletcher

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service
I booked a king bed suite. When we checked in the first room we were given was currently occupiers by a guest. We went to the front desk and explained what happened and were given another room. The second room we were given was again occupied by another guest. We were then told the only room that was left was a queen bed room so we were unable to get the room that we paid for. The room had bugs crawling around the inside of the window. Would not recommend and would not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

kori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They dont allow pets parking is good and close to the bulding
Stayed 2 nights in Oct 2025

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was remote. That was the appeal. The 2nd floor and room Iwas in had had some water damage and leaking that really bothered my allergies. I woke up stuffy and the carpet fresh used in the hallway was overwhelming.
Stayed 1 night in Sep 2025

2/10 Terrible

MICHAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Could not see through the glass back door, needs replaced. Hot tub in room, (on) button damaged. Shower curtain too long and was a hazard. Shower leaking. Bed was hard as a rock. Breakfast was terrible, we could not eat it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Stayed 3 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !!!! Perfect place for a relaxing family trip. The view of the river from the balcony and the outdoor lounge area was beautiful. Employees were friendly and hotel was clean and very welcoming atmosphere. We will definitely be returning next time we are in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area and hotel!
Stayed 1 night in Sep 2025