6/10 Okay
Bernard, Yorktown Heights
Travelled with partner
8 May 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
This a hotel that tries somewhat too hard to be chic. I would not stay there over a summer or any warm month as it appears clear that the aging A/C system is not remotely up to the task. Other residents verified as we experienced that rooms were far above the requested temperatures on their thermostats, ours being at 81F versus being set at 72F. After complaining regarding this a maintenance person came and temperatures dropped to 75F, still well above set point. It was also after a heavy cold downpour so I do not attribute the improvement entirely to the A/C "Fix". This has been a complaint in other prior reviews so it is nothing new. Similarly, the lighting is limited in the room, and things are just two "shades" of quality below what one expects for the pricing. The staff is OK, a mix of good and grim, mostly good to be fair. Basically, it is an OK place for a short stay but only if you need to be in this area, but not during the summer, and not for more than one day or two.
Bernard
Stayed 2 nights in May 2025