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Shangri-La Guangzhou

5.0 star property

Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Property video
Couples treatment room(s), hot tub, steam room, body treatments
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

View map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Canton Fair Complex
    ‪2 min walk‬
  • Canton Tower
    ‪5 min drive‬
  • Beijing Road Pedestrian Street
    ‪12 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Single Beds, River View

View from room

Premier Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Basic Room, 2 Single Beds, River View

Premium bedding, down duvets, free minibar items, in-room safe

Horizon Deluxe, Basic Room, 2 Single Beds, River View

  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, down duvets, free minibar items, in-room safe

Premier Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Basic Room, 1 King Bed, River View

View from room

Horizon Deluxe, Basic Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

View from room

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 87 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

View from room

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Basic Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Guangzhou

With a stay at Shangri-La Guangzhou in Guangzhou (Haizhu), you'll be a 2-minute drive from Canton Fair Complex and 5 minutes from Canton Tower. .This luxury hotel is 7.5 mi (12.2 km) from Beijing Road Pedestrian Street and 8.9 mi (14.3 km) from Baiyun Mountain.

What's nearby

  • Canton Fair Complex - 2 min walk - 0.2 km
  • Tianhe Park - 3 min drive - 2.8 km
  • Canton Tower - 5 min drive - 5.6 km
  • Taikoo Hui - 6 min drive - 8.0 km
  • Beijing Road Pedestrian Street - 12 min drive - 12.1 km

Getting around

  • Canton Fair Complex East Tram Stop - 5 min walk
  • Shiguanglu Station - 18 min drive
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • ‪Kungfu Restaurant 真功夫 - ‬16 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪Papa John's - Pazhou Convention Center - ‬12 min walk
  • ‪McDonald's (麦当劳) - ‬20 min walk
  • ‪Lobby Bar - ‬4 min walk

About this property

Shangri-La Guangzhou

Luxury hotel with 6 restaurants connected to the convention center in Guangzhou
Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 704 guestrooms featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Asian cuisine at SE Asia Kitchen & Bar, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Guangzhou? This hotel has 24111 square feet (2240 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
SE Asia Kitchen & Bar - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Wok Too Cafe - This poolside buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
RIBS - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Nadaman - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Summer Palace - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 254 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nadaman
  • RIBS
  • SE Asia Kitchen & Bar
  • Summer Palace
  • Wok Too Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (24,111 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The seasonal pool will be open from April to November
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Shangri-La Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 373 out of 619 reviews
Rating 8 - Good. 172 out of 619 reviews
Rating 6 - Okay. 39 out of 619 reviews
Rating 4 - Poor. 15 out of 619 reviews
Rating 2 - Terrible. 20 out of 619 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

yasar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MOW YUEN

Liked: Cleanliness, amenities
great service and location perfect facilities and swimming pool
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 5 nights in May 2025

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and condition

Great hotel for trade show attendance . Right across from the hotel is pazhou exhibition hall
Stayed 4 nights in May 2025

10/10 Excellent

Emili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Hotel was a little outdated but it was still a great hotel. Would stay here again just for the service!
Stayed 5 nights in May 2025

10/10 Excellent

Yuze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent properties and great service, would definitely recommend ppl for staying there
Stayed 2 nights in May 2025

10/10 Excellent

Rabih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and very considerate to our 40th anniversary celebration and made special decoration in the room. Apart from this the overall hotel and staff are great, pleasant and enjoyed every bit of it
Stayed 4 nights in May 2025

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay with nice view.

Very comfortable stay with many facilities available. The room was big and bathroom too. I took the rooms facing the river so it was nice view we had. Overall nice and comfortable stay.
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking Distance Convention center

Great hotel, excellent restaurants and great staff!
Stayed 6 nights in May 2025

10/10 Excellent

Mohd Mughti Arief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

olugbenga

Stayed 1 night in May 2025

10/10 Excellent

Mariam, Kuwait

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb. Walking distance to Canton Fair. staff should speak english better as i was having issues translating everytime.
Stayed 2 nights in Apr 2025

6/10 Okay

Dawn

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The property is nice but dated. BONUS, its very close to the Canton Fair. No Bellman helped us with our luggage or greeted us when we first arrived. We decided to try 3 different 5 star hotels for each Phase of thr Canton Fair. All within walk distance to the Fair. All the exact same price range. The Shanghai-la honestly felt like a money grab and didnt actually provide any service. For example other hotels offered cocktail hours, welcome drinks, someone explained all the different dining options, engaged with us, and checked in with us daily to see how we are doing or if any needs werent being met. That being said all the staff we encountered pleasant. The outdoor pool closes early to be allowed entrance to the indoor pool you must wear a swim cap and lane swim. As a side note... the hot tubs are separated by gender and located in the individual change rooms.
Stayed 4 nights in Apr 2025

4/10 Poor

Alexander

Stayed 4 nights in Mar 2025

10/10 Excellent

Harinder

Stayed 1 night in Apr 2025

6/10 Okay

Jasjeet

Stayed 5 nights in Mar 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Chester Alan

Stayed 3 nights in Mar 2025

10/10 Excellent

Alaa

Stayed 4 nights in Mar 2025

10/10 Excellent

punit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

10/10 Excellent

Weiting, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , stay two long trips already this year, couldn’t be more happier
Stayed 4 nights in Feb 2025

4/10 Poor

Eliza

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The staff were very disinterested and at times rude. It felt like because we weren’t locals we were too much trouble to deal with. Often helping other guests who were behind us in queues. The buffet was very local food driven which is understandable. The beds were extremely hard. We asked for a mattress topper for the second night which helped a bit and I would recommend for westerners upon checking. A good location, but having stayed there several times before, I will not be heading back after this stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Freddy, town of mount royal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People very Friendly. A shot to concierge Ray very helpful, Great job Ray!!
Stayed 5 nights in Mar 2025