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Memora Hotel & Villas Chapala

3.5 star property

Photo gallery for Memora Hotel & Villas Chapala

Outdoor pool
Restaurant
Property grounds
Luxury Villa | Private kitchen
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View map
Carretera Guadalajara-Chapala 8890, Chapala, JAL, 45908
  • Place, Chapala Malecon
    ‪14 min drive‬
  • Place, Chula Vista Country Club
    ‪19 min drive‬
  • Place, Ajijic Malecón
    ‪30 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)

Room options

View all photos for Standard Room, Non Smoking

1 bedroom, free cots/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Non Smoking

Junior Room, Non Smoking

Junior Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking

Superior Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior
Hotel Real de Chapala
  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 1,016 reviews
Hotel Real de Chapala

About the area

Chapala

With a stay at Memora Hotel & Villas Chapala in Chapala, you'll be within a 10-minute drive of Lake Chapala and Chapala Malecon. .This spa hotel is 32.1 mi (51.6 km) from Expo Guadalajara and 12.5 mi (20.1 km) from Monte Coxala Spa.

What's nearby

  • Chapala Malecon - 14 min drive - 5.0 km
  • Chula Vista Country Club - 19 min drive - 8.0 km
  • Laguna Shopping Centre - 21 min drive - 8.8 km
  • Ajijic Malecón - 30 min drive - 10.7 km
  • Monte Coxala Spa - 63 min drive - 19.4 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 30 min drive

Restaurants

  • ‪Hotel Villa Montecarlo - ‬5 min drive
  • ‪Taqueria Arandas - ‬4 min drive
  • ‪Tropical Jugos - ‬4 min drive
  • ‪Delicias - ‬5 min drive
  • ‪il giardino - ‬4 min drive

About this property

Memora Hotel & Villas Chapala

Hotel in Chapala with a full-service spa and a 24-hour front desk
Memora Hotel & Villas Chapala offers 83 air-conditioned accommodations with espresso makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 83 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include phones with free local calls, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a satisfying meal at VISTA HERMOSA serving guests of Memora Hotel & Villas Chapala. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
VISTA HERMOSA - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: MXN 240 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • VISTA HERMOSA

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 240 for adults and MXN 120 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

SR Hotel Suites
Hotel Memora Chapala
Memora & Chapala Chapala
HS HOTSSON Smart Chapala
Memora Hotel & Villas Chapala Hotel
Memora Hotel & Villas Chapala Chapala
Memora Hotel & Villas Chapala Hotel Chapala

Memora Hotel & Villas Chapala Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 738 reviews
Rating 8 - Good. 179 out of 738 reviews
Rating 6 - Okay. 80 out of 738 reviews
Rating 4 - Poor. 26 out of 738 reviews
Rating 2 - Terrible. 18 out of 738 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An
Stayed 3 nights in Jul 2025

8/10 Good

Francisco, tizapan el alto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need for a night, sheets had stains but everything else was fine
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Business traveller

I’

Even though the hotel looks good for outside, but there’s quite a few things that they can be improved
Stayed 2 nights in Jul 2025

6/10 Okay

Maite

Travelled with family
They just need to check all the room and their amenities before giving you the room , had issues with the shower head and couldn’t use when needed. Definitely not convenient, and it’s not as close to the city as it says it is.
Stayed 2 nights in Apr 2025

10/10 Excellent

Magda G.

Stayed 1 night in Jun 2025

4/10 Poor

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The guest shower did not drain. They provided no kitchen towel, or paper towels, no dish soap. No blow dryer. One Tv in the master bedroom, none in the living room. One cup of coffee, anything over 1 cup needed to be purchased for $3 ea. Pillows and bed were over firm. The guest bed was situated to where you couldn't open the drawers, making the furniture unuseable. Hot water was only available afternoon and in the evening. Ambiance was very stark, and empty. Not a very inviting villa. I was quite disappointed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Maritza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Limpio y excelente vista
Stayed 1 night in Jun 2025

10/10 Excellent

Lundyn

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at this hotel! The atmosphere was relaxing, and everything was well taken care of. The pools were beautiful—clean, refreshing, and a great place to unwind. The staff were incredibly attentive and kind, always making sure guests felt comfortable and taken care of. It really made a difference in the overall experience. The hotel itself was very clean and well-maintained, which I truly appreciated. You can tell they put a lot of effort into keeping everything in great shape. Overall, I had a fantastic time and would definitely stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

FELIPE

Stayed 2 nights in Apr 2025

8/10 Good

Maria

Travelled with family
Liked: Property conditions & facilities, room comfort

Very nice

Ir esa very nice and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Maribel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at this hotel is delicious, only issue is that I couldn’t download the menu and when I walked over to reception, the receptionist wasn’t much help, in spite of my Spanish being perfect. The WiFi was glitchy and slow. However, I was able to place a pool service order directly with the restaurant and everything after was perfect. The waiters and employees were very friendly and helpful. My children loved the pool and arrachera nachos that were absolutely delicious. Will definitely stay at Memora again
Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Travelled with family and small children
The beds were small and uncomfortable bit overal everything else was ok.
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa I stayed in was clean and had all I needed and lots of extra room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly.
Stayed 4 nights in Apr 2025

6/10 Okay

BENJAMIN, Cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not busy during week except on weekends. Heated pool very much appreciated. Pool side furniture not comfortable. Not close to shops so a car is required and it’s located very close to busy and noisy highway.
Stayed 14 nights in Mar 2025

6/10 Okay

Alberto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Was a pleasant stay
Stayed 6 nights in Mar 2025

8/10 Good

Kari

Liked: Staff & service
This is an average property and offers dining opti
Stayed 1 night in Mar 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible to connect to wifi. The staff gave as excuse that the hotel was full. They were not helpful and they could have been nicer.
Stayed 1 night in Mar 2025

10/10 Excellent

Maira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, only thing you can’t have outside food and inside food is pricey
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Stayed 4 nights in Feb 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was hard as a rock. The food was awful. The service from the restaraunt was the worst I have ever seen. There was no wifi. I checked out as soon as possible. The hotel said they would refund my money immediately. It took two weeks to get a refund. Worst hotel I have ever stayed in.
Stayed 14 nights in Feb 2025