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Emerald Beach Resort

3.5 star property

Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Beach views, serves lunch, dinner and happy hour

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

View map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Place, Lindbergh Bay
    ‪1 min drive‬
  • Place, University of Virgin Islands
    ‪2 min drive‬
  • Place, Magens Bay Beach
    ‪9 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(96 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room

Beachfront Premium King Room

8.0 out of 10
Very good
(116 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte Amalie

When you stay at Emerald Beach Resort in St. Thomas, you'll be on the beach, within a 15-minute drive of Magens Bay Beach and Bolongo Bay. .This beach hotel is 9.5 mi (15.3 km) from Sapphire Beach and 15.1 mi (24.2 km) from Virgin Islands National Park.

What's nearby

  • Lindbergh Bay - 1 min drive - 0.4 km
  • University of Virgin Islands - 2 min drive - 1.2 km
  • Blackbeard's Castle - 5 min drive - 4.3 km
  • Magens Bay Beach - 9 min drive - 8.9 km
  • Honeymoon Beach - 17 min drive - 3.5 km

Getting around

  • Cyril E. King Airport (STT) - 5 min drive

Restaurants

  • ‪Hibiscus Cafe & Bar @ St Thomas Airport - ‬10 min walk
  • ‪Subway - ‬14 min walk
  • ‪Kentucky Fried Chicken - ‬15 min walk
  • ‪Chef John's Island Flavor - ‬20 min walk
  • ‪Dinghy's - ‬3 min drive

About this property

Emerald Beach Resort

Beach hotel with 2 restaurants and a 24-hour fitness center
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Caribbean cuisine at Caribbean Fusion, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Reviews

Emerald Beach Resort Reviews

7.8

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 448 out of 1110 reviews
Rating 8 - Good. 280 out of 1110 reviews
Rating 6 - Okay. 191 out of 1110 reviews
Rating 4 - Poor. 100 out of 1110 reviews
Rating 2 - Terrible. 91 out of 1110 reviews

Reviews

6/10 Okay

Naomi

Liked: Cleanliness, staff & service
The property was close to the airport and had a parking lot for our rental car. It was a quiet property, besides the air planes, which was good and bad. The pool is very nice and the beach is clean and beautiful. The rooms had good views but were very basic and there was a very old tiny fridge. The bathroom mirrors were awesome, but the shower had very, very low pressure, there was no water when we first checked in for our vacation. And besides the mirror and sink everything else was dated. The whole resort could use a bit of updating. But all in all we didnt spend a lot of time there, so it was fine for my family. The people were nice enough, but not overly friendly. The one resturant and "bar" is all outside and the bar was closed by 10. Not many activities on property to do. The cafe though had excellent coffe! And the gift shop was very reasonably priced. We would stay here again, but aim for a better room than the one we got this time.
Stayed 5 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

6/10 Okay

Balbir

From day 1 we had been requested for4 towels but they only kept 3 towels they were aware that we were 4 people who checked in but till the last day we had to go to the front desk to get the extra towels
Stayed 6 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Loved the distance to the beach—perfect location!
Stayed 5 nights in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes! It’s a little dated, but the beds were comfortable, the room was clean, the service was great, resort staff was friendly. Shenice , I’m pretty sure I butchered her name was very friendly and helpful. I will definitely stay here again.
Stayed 4 nights in Jul 2025

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am definitely coming back to St. Thomas, but NOT staying here again. Pros: -The beach was steps away, with available chairs and umbrellas. -The coffee hut and the young man that worked there. Very courteous. Cons: -The staff (housekeeping/front desk/bartenders) are not friendly. It was as if we were an inconvenience to them. Major turnoff. The added service fee to the bar/restaurant I'm sure is the contributing factor to the rudeness. -The property is not clean/well maintained. -The room was dated, but in decent condition. However, there were no drawers or place to store clothes, which I thought was odd. -The biggest con of all is that the restaurant closed for two days, with nothing else walking distance, that was frustrating. I understand things come up, however, there was no communication from the hotel. I asked the bartender, and her snarky response was "no food today." It was just rude and unnecessary.
Stayed 6 nights in Jul 2025

2/10 Terrible

John Wayne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I think the resort needs a lot of work this isn’t a resort it’s a hotel on the beach. Speaking of beach the beach caters to the cruise people over the hotel guest. The restaurant and bar opens when it’s wants to open not when it says it’s opened I was there for a week and the place was never opened for breakfast as advertised. 1 day it didn’t even open at all. And when it it opened it doesn’t even serve the food on the menu. This is not a resort at all this is a hotel on the beach. It has no activities for its guest and like I said prior it caters to cruise people in ver the hotel guest themselves. I will go back to Saint Thomas but I’ll never go back to emerald beach resort. Oh and before I forget they even turned the water off in the hotel without even notice
Stayed 7 nights in Jul 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no information from Expedia regarding what room we were staying in. When we left the airport it was like a hellscape. Many of the buildings on St. Thomas are completely abandoned and covered in mold. The ones that are remaining are in terrible condition. The roads are narrow, falling apart and they drive on the opposite side of the road. Combining that with the most aggressive drivers I've ever seen and an abundance of people milling around That looked homeless or desperate I would have to say this was the biggest disappointment I've ever experienced on a vacation. This was my son's graduation trip and I had to buy additional tickets and pay for an additional room near the airport just to be able to leave the following day.
Stayed 1 night in Aug 2025

6/10 Okay

Dana

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach, the staff and service was great!!!
Stayed 4 nights in Jul 2025

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to everything and staff very nice hotel right on the beach
Stayed 4 nights in Jul 2025

8/10 Good

Keisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful, check in was great we got there early and staff were able to get a room ready for us ahead of check in time (early check in) also provided us with a microwave to warm up
Stayed 5 nights in Jul 2025

10/10 Excellent

Scarlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room was right there on the beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location right on the beach was amazing, such a great view!.
Stayed 6 nights in Jun 2025

4/10 Poor

Menlyanne

Travelled with family
Great location, but unfortunately didn’t had good attention, no room cleaning for 3 days, and the customer service overall is really poor.
Stayed 1 night in Jul 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay, beach was amazing .
Stayed 4 nights in Jul 2025

2/10 Terrible

Vitaliy

Disliked: Cleanliness, amenities, property conditions & facilities
Feels run down and overpriced. Staff has attitude any way you go.
Stayed 3 nights in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent access to beach
Stayed 1 night in Jul 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service
We loved that Emerald Beach has a ocean front. Most lodging does not, you have to take a taxi to beach front. The staff was great :) our complaint most of the outlets didn't work and the shower went from cold to hot w/o touching anything. We'd stay again :) :) :)
Stayed 8 nights in Jul 2025

8/10 Good

CYNTHIA LOUISE

Travelled with partner
Liked: Staff & service, amenities
Beach was very clean with water clear and beautiful. Very quiet. We ate at the restaurant for breakfast. It was around 10:30am and took an hour for a party of two to get our food. The food itself was good. I forgot my blow dryer in room and they kindly kept at the front desk for me to pick up.
Beach view
Stayed 3 nights in Jul 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staffs
Stayed 3 nights in Jul 2025

8/10 Good

corin

Liked: Cleanliness, property conditions & facilities
It would have been nice if there were Microwaves in the rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lisa made the stay!

Thank you, Lisa and staff! You made our Mother/Daughter trip a wonderful experience! The rooms are beautiful, although a microwave to accommodate the refrigerator would be a benefit. The pool and beach were amazing! Lisa really made the stay special. Excellent Customer Service, Lisa!
Stayed 4 nights in Jul 2025

8/10 Good

Taudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

PATRICIA A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach
Stayed 5 nights in Jul 2025