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The LINQ Hotel + Experience

4.0 star property

Photo gallery for The LINQ Hotel + Experience

Seasonal outdoor pool, open 9:00 AM to 5:00 PM, pool cabanas (surcharge)
4 bars/lounges, poolside bar
In-room safe, desk, laptop workspace, blackout curtains
4 bars/lounges, poolside bar
Sauna, hot tub, body treatments, aromatherapy, hot stone massages

Popular amenities

  • Bar
  • Room service

Explore the area

Map
3535 Las Vegas Blvd South, Las Vegas, NV, 89109
  • LINQ Promenade
    ‪1 min walk‬
  • Colosseum at Caesars Palace
    ‪3 min walk‬
  • Las Vegas Convention Center
    ‪4 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, City View (District 3)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Non Smoking, City View (District 3)

7.2 out of 10
Good
(84 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Pool View

7.4 out of 10
Good
(33 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds, Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for District 3, Premium Room, 2 Queens, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3, Premium Room, 2 Queens, Non-Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

7.6 out of 10
Good
(59 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for District 3, Deluxe, 1 King, Pool View, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3, Deluxe, 1 King, Pool View, Non-Smoking

7.8 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Luxury Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(32 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for District 3, King Suite, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3, King Suite, Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queens, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Luxury Room, 2 Queens, Non-Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King, Non-Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Junior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Suite, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Two Queen Suite, Non-Smoking

7.6 out of 10
Good
(9 reviews)
  • 64 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Suite, Pool View, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Two Queen Suite, Pool View, Non-Smoking

7.8 out of 10
Good
(7 reviews)
  • 64 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Strip View)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking (Strip View)

7.0 out of 10
Good
(36 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for District 3, Deluxe Room, 1 King, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3, Deluxe Room, 1 King, Non-Smoking

7.2 out of 10
Good
(134 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for District 3, Deluxe Room, 2 Doubles, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3, Deluxe Room, 2 Doubles, Non-Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for District 3, Deluxe Room, 2 Queens, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3, Deluxe Room, 2 Queens, Non-Smoking

7.8 out of 10
Good
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(332 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for District 3, Deluxe Room, 2 Doubles, Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3, Deluxe Room, 2 Doubles, Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(419 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(828 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for District 3, Deluxe Room, 1 King, Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3, Deluxe Room, 1 King, Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Type Assigned on Arrival

Room Type Assigned on Arrival | Exterior

Room Type Assigned on Arrival

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for District 3 Deluxe Poolside Cabana 1 King Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3 Deluxe Poolside Cabana 1 King Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for District 3 Deluxe, 2 Queen, Pool View, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3 Deluxe, 2 Queen, Pool View, Non-Smoking

7.6 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for District 3 Deluxe, 2 Queen, City View, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3 Deluxe, 2 Queen, City View, Non-Smoking

8.2 out of 10
Very good
(33 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for District 3 Deluxe, King, Mobility Roll-In Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3 Deluxe, King, Mobility Roll-In Non Smoking

7.8 out of 10
Good
(27 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for District 3 Dlx Poolside Cabana 2 Queen Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

District 3 Dlx Poolside Cabana 2 Queen Non-Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for District 3 Premium 2 Qn, Mobility Roll-In No Smoke

In-room safe, desk, laptop workspace, blackout curtains

District 3 Premium 2 Qn, Mobility Roll-In No Smoke

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(266 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Las Vegas

With a stay at The LINQ Hotel + Experience in Las Vegas (Las Vegas Strip), you'll be steps from LINQ Promenade and Forum Shops at Caesars. .This casino resort is 0.4 mi (0.6 km) from High Roller and 0.8 mi (1.3 km) from Colosseum at Caesars Palace.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • LINQ Promenade - 1 min walk - 0.0 km
  • The Linq - 1 min walk - 0.0 km
  • Colosseum at Caesars Palace - 3 min walk - 0.3 km
  • Las Vegas Eiffel Tower - 10 min walk - 0.9 km
  • Las Vegas Convention Center - 4 min drive - 3.0 km

Getting around

  • Harrah’s & The LINQ Station - 6 min walk
  • Las Vegas International Airport Station - 19 min drive
  • Harry Reid Intl. Airport (LAS) - 8 min drive

Restaurants

  • ‪Margaritaville - ‬1 min walk
  • ‪OMNIA Nightclub - ‬2 min walk
  • ‪Hash House A Go Go - ‬9 min walk
  • ‪Gordon Ramsay Hell's Kitchen - ‬3 min walk
  • ‪Guy Fieri's Vegas Kitchen - ‬1 min walk

About this property

The LINQ Hotel + Experience

Resort connected to a shopping center in Las Vegas with 4 restaurants
The LINQ Hotel + Experience offers 2236 air-conditioned accommodations with safes and designer toiletries. 47-inch LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the resort include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 21 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 2236 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this resort include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy American cuisine at Guy Fieri's Vegas Kitchen, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 1 PM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Las Vegas? This resort has 31000 square feet (2880 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 1 PM.
Guy Fieri's Vegas Kitchen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Hash House A Go Go - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Diner Ross - Onsite restaurant. Open daily.
The Nook Express - Onsite coffee shop. Open daily.
Buddy's Jersey Eats - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Covered parking on site (USD 20 per day)
  • Covered valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 1 PM for a fee: USD 15 to 40 per person
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Buddy's Jersey Eats
  • Diner Ross
  • Guy Fieri's Vegas Kitchen
  • Hash House A Go Go
  • The Nook Express

Things to do

  • 24-hour gym
  • 40 gaming tables
  • 700 slot machines
  • Casino (75,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping centre
  • Ziplining

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (31,000 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LED TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Caesar's Rewards mobile app before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to March 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 56.63 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Airport shuttle fee per child: USD 30 (roundtrip), (up to 18 years old)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from March to October
Pool access available from 9:00 AM to 5:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Guests under 21 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LINQ Hotel Casino Las Vegas
LINQ Hotel Casino
LINQ Casino Las Vegas
LINQ Casino
Imperial Hotel Las Vegas
LINQ Hotel & Casino Las Vegas
LINQ Hotel & Casino
LINQ Las Vegas
The LINQ Hotel Casino
The LINQ Hotel Casino
The Linq Experience Las Vegas
The LINQ Hotel + Experience Resort
The LINQ Hotel + Experience Las Vegas
The LINQ Hotel + Experience Resort Las Vegas

The LINQ Hotel + Experience Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6411 out of 15956 reviews
Rating 8 - Good. 3756 out of 15956 reviews
Rating 6 - Okay. 2892 out of 15956 reviews
Rating 4 - Poor. 1553 out of 15956 reviews
Rating 2 - Terrible. 1344 out of 15956 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Laurel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very nice rooms and central to the strip
Stayed 2 nights in Apr 2025

8/10 Good

Ivan

Travelled with group
Liked: Cleanliness, staff & service, amenities
The beds were comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandra Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Apr 2025

4/10 Poor

Kolesha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Unhappy

I asked for my room to be cleaned everyday when I checked in , I had to go down to guest services to make a complaint the staff wasn't friendly at all I will never stay at the The Linq again
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly place. Covenant to everything!!
Stayed 3 nights in Apr 2025

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a great spot, close to everything.
Stayed 4 nights in Apr 2025

6/10 Okay

Patricia

Travelled with group
Too noisy
Stayed 4 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jianhuan

Travelled with family
The bed wasn’t comfortable.
Stayed 3 nights in Apr 2025

6/10 Okay

Erika

Travelled with family
Liked: Cleanliness, staff & service
Rooms are nice parking garage is sketchy and dirty and the elevators are very run down
Stayed 2 nights in Apr 2025

8/10 Good

Mark V

Stayed 3 nights in Apr 2025

4/10 Poor

Alyssa

Travelled with group
Disliked: Staff & service
Keys did not work initially. Went all the way back down to get new ones. Second set didnt work either Parking fees on top of resort fees are wild No offer for upgrades. No warm welcome. No one noticed my birthday
Stayed 3 nights in Apr 2025

4/10 Poor

Deborah

Liked: Staff & service

Thumbs Down

Rooms were smaller than expected. Our vehicle was broken into and damaged.
Stayed 1 night in Apr 2025

6/10 Okay

Albert Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As a maintenance engineer I appreciated the clean air filters installed in the ac units
Stayed 4 nights in Apr 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When my bag was stolen at registration no one would do anything and assist. They just told me to go online to report it even though they have security and the camera was right there. I finally found a security officer a couple od days later to help. Weve had no resolution. My bag is gone and I dont know if they will ever check the camera.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
😊 amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Jaerick

Stayed 4 nights in Apr 2025

6/10 Okay

JAMIE, Springfield

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The parking structures for the hotel are very confusing to figure out. Upon entry from the self park it was very difficult to figure out where the registration was as we couldn’t check in at a kiosk or remotely. You couldn’t hear the staff at all. The hotel room was ok, lipstick on a pig. The signs are deceptive within the hotel. We stayed with my service dog and the “dog relief area” is honestly disgusting. It’s located in an ally between the hotel and a parking garage. I have no idea how they even clean it because it smelt bad. They didn’t have any bags in the morning there was dog poo EVERYWHERE. There’s no hose or anything near it that can clean the area, if they do I would be SHOCKED if it wasn’t anything other than half assed. Tower 3 is closest to the “dog relief area”, which is confusing to get to. We asked a staff member how to get there and she was trying to have us use the escalator with a dog to get there. I was like, you can’t take a dog on that where’s the elevator? You would have thought their brain broke with that question. For it being a Cesar’s hotel I’m surprised that the hair dryer was broken, visually and functionally, the toilet paper was barely one ply, the shower couldn’t get hot water, the shower head sprayed out onto the floor, at least the bed was comfortable however it’s next to the AC unit which was making horrible sounds all night. We were also allotted TWO whole towels (requested more). Wouldn’t stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

NAEMMA

Liked: Staff & service
Disliked: Cleanliness
I’ve stayed here several times in the last few years and I’ve had a positive. However
Stayed 1 night in Apr 2025