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Charlotte Marriott City Center

4.0 star property

Photo gallery for Charlotte Marriott City Center

Breakfast, lunch, dinner served; American cuisine
View from room
Exterior
Lobby
55-inch Smart TV with satellite channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
100 West Trade Street, Charlotte, NC, 28202
  • Place, Bank of America Corporate Center
    ‪2 min walk‬
  • Place, Spectrum Center
    ‪4 min walk‬
  • Place, Bank of America Stadium
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, Club Room, 1 King Bed

View from room

Concierge Room, Club Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

View from room

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

View from room

Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Charlotte

With a stay at Charlotte Marriott City Center, you'll be centrally located in Charlotte, steps from Mint Museum of Craft Design and Queen City Quarter. .This hotel is 0.1 mi (0.1 km) from Bank of America Corporate Center and 0.1 mi (0.2 km) from Blumenthal Performing Arts Center.

What's nearby

  • Bank of America Corporate Center - 2 min walk - 0.2 km
  • Blumenthal Performing Arts Center - 2 min walk - 0.2 km
  • Spectrum Center - 4 min walk - 0.4 km
  • Discovery Place - 4 min walk - 0.4 km
  • Bank of America Stadium - 11 min walk - 0.9 km

Getting around

  • Tryon Street Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 16 min drive

Restaurants

  • ‪Independence Center - ‬1 min walk
  • ‪Tupelo Honey Southern Kitchen & Bar - ‬5 min walk
  • ‪Chima Steakhouse - ‬2 min walk
  • ‪Caribou Coffee - ‬2 min walk
  • ‪Coco and the Director - ‬1 min walk

About this property

Charlotte Marriott City Center

Charlotte Marriott City Center offers 446 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 446 guestrooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. 55-inch Smart televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a ballroom.
Satisfy your appetite with American cuisine at Stoke Charlotte, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stoke Charlotte - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Coco and the Director - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 61 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (56 centimetre high)
  • Grab bar near toilet (56 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 61 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, amenities
Great location, room was nice and clean. Water pressure amaxibg
Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Stayed 1 night in Jan 2026

8/10 Good

Erik

Stayed 2 nights in Jan 2026

10/10 Excellent

Chassidy

Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Stayed 2 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were upbeat and friendly, even with a fire alarm in the middle of the night!
Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Mayumi

Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean.
Stayed 1 night in Jan 2026

8/10 Good

martin, st louis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel staff was great. Valet company was not great and was a subcontractor and very expensive
Stayed 2 nights in Jan 2026

10/10 Excellent

Mirsa Y

Stayed 3 nights in Dec 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Quwanda

Stayed 1 night in Dec 2025

10/10 Excellent

Elden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and the lounge access worked well.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2025

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Do not book here. You might not have a room. When I showed up at the hotel. Check-in lady looked at my ID and made 2 phone calls immediately. Within 30 seconds a security guard shows up and then she tells me i have to wait for the manager. They oversold their hotel (I was told by another hotel they do this all the time and always way more rooms then they should). Manager told me they were trying to get me another hotel and were going to send me to a lower quality. Luckily were able to book at nicer hotel, so thats why gets 1 star instead of 0. No phone call text or email. Thats shady practices.
Stayed 1 night in Dec 2025

10/10 Excellent

Alonzo

Stayed 1 night in Sep 2025

8/10 Good

Rebecca, Sumter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location!
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, everything was great. Bathroom needs a vent fan, only gripe and it is minute
Stayed 2 nights in Nov 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern. Renovated within the last few years. Staff was very friendly and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Treva

Stayed 1 night in Nov 2025

10/10 Excellent

vicki

Stayed 1 night in Nov 2025

2/10 Terrible

Zakiy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael Keith

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful but quick stay. Loved that is was walking distance to the Spectrum Center. Staff was kind, professional, and polite. Michelle front desk and Bell I think his name was Jessie wonderful to chat with. I definitely will be back great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo A Muñoz

The overall experience was great. Location, location, location. The staff was also great.
Stayed 1 night in Nov 2025

8/10 Good

MORGAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. The wallpaper and paint in the room was peeling and the walls must have been paper thin as we could hear our neighbors word for word and doors slamming all night. Other than that, it was a nice hotel in a good location.
Stayed 1 night in Nov 2025