Charlotte Marriott City Center

4.0 star property

Photo gallery for Charlotte Marriott City Center

Daily to-go breakfast for a fee
55-inch Smart TV with satellite channels, TV, iPod dock
Breakfast, lunch, dinner served; American cuisine
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • Breakfast available

Explore the area

View map
100 West Trade Street, Charlotte, NC, 28202
  • Queen City Quarter
    ‪3 min walk‬
  • Spectrum Center
    ‪4 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Concierge Room, Club Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(56 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Charlotte

With a stay at Charlotte Marriott City Center, you'll be centrally located in Charlotte, steps from Bank of America Corporate Center and Blumenthal Performing Arts Center. .This hotel is 0.1 mi (0.2 km) from Mint Museum of Craft Design and 0.1 mi (0.2 km) from Foundation For The Carolinas.

What's nearby

  • Blumenthal Performing Arts Center - 2 min walk - 0.2 km
  • Queen City Quarter - 3 min walk - 0.3 km
  • Spectrum Center - 4 min walk - 0.4 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 0.9 km

Getting around

  • Tryon Street Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 16 min drive

Restaurants

  • ‪Caribou Coffee - ‬2 min walk
  • ‪Tupelo Honey - ‬5 min walk
  • ‪Coco and the Director - ‬1 min walk
  • Tilt on Trade
  • ‪Stoke - ‬1 min walk

About this property

Charlotte Marriott City Center

Hotel with a restaurant, steps from Bank of America Corporate Center
Charlotte Marriott City Center offers 446 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 446 guestrooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. 55-inch Smart televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a ballroom.
Satisfy your appetite with American cuisine at Stoke Charlotte, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stoke Charlotte - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Coco and the Director - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 61 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (56 centimetre high)
  • Grab bar near toilet (56 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 61 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Reviews

Charlotte Marriott City Center Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 657 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

Reviews

4/10 Poor

Chihyu

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
M club lounge food quality should improve cuz it’s Marriott not Residence Inn.
Stayed 1 night in Jun 2025

10/10 Excellent

benjamin

Stayed 1 night in May 2025

10/10 Excellent

Katelyn

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel. Room was outstanding and the staff was friendly and helpful. Besy location to get anywhere in Charlotte. Lots of resteraunt and shops within walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Garnett

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was busy due to the Metallica concert but was clean and comfortable. When I went to check in the front desk person completely ignored me and tended to the person that jumped the line. When he left, she looked at me and then to the person standing behind me. I thought she was going to skip me again but fortunately she didn’t. Kind of shocked it happened at a Marriott. Usually service is better than that.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in & out. The only issue was the slow elevator at checkout
Stayed 2 nights in Jun 2025

10/10 Excellent

Brianna

Stayed 1 night in Mar 2025

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although it was a very busy weekend at the hotel the staff was friendly, efficient and helpful Liked that the hotel is walking distant to restaurants and other attractions
Stayed 1 night in Jun 2025

8/10 Good

Jimmy

Stayed 1 night in May 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My father was diagnosed with cancer so I couldn’t make it to Charlotte, but I wasn’t refunded. I’m out almost $500. I tried to cancel over 48 hours in advance. Terrible service.
Stayed 1 night in May 2025

8/10 Good

MICHAEL

Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, hotel/restaurant staff and valet parking were very efficient and friendly.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, thank you
Stayed 1 night in May 2025

8/10 Good

marco

Liked: Cleanliness, staff & service, property conditions & facilities
Beds too small
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

2/10 Terrible

Bianca

Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Stayed 1 night in May 2025

8/10 Good

Brettney Douglas-Al, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacay Awayb

Enjoyed everything
Stayed 2 nights in May 2025

10/10 Excellent

Clayton

Stayed 1 night in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and in close proximity to dining and shopping options. Unfortunately, the walls to the corridors were paper thin as I heard every footstep and door closure. In addition, there was a nightclub located across the street and i could hear their music for a fair portion of the night. Despite that, the staff was warm and friendly, especially Kiana who took the time to help me explore the various dining options avaliable to me as well as recommendations from other guests.
Stayed 2 nights in May 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Matt

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Noise from street. They need to upgrade their windows to make the rooms more soundproof
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo Antonio Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025