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Courtyard by Marriott Charlotte/Matthews

3.0 star property

Photo gallery for Courtyard by Marriott Charlotte/Matthews

Terrace/patio
Reception
Daily to-go breakfast (USD 13 per person)
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

View map
11425 East Independence Blvd, Matthews, NC, 28106
  • Place, Bowlero Matthews
    ‪9 min walk‬
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, King Bedroom, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, King Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Matthews

Located in Matthews, Courtyard by Marriott Charlotte/Matthews is in the suburbs, within a 5-minute drive of Bowlero Matthews and Sportsplex at Matthews. .This hotel is 9.4 mi (15.1 km) from Bojangles' Coliseum and 9.5 mi (15.2 km) from The Park Expo & Conference Center.

What's nearby

  • Bowlero Matthews - 9 min walk - 0.8 km
  • Sportsplex at Matthews - 13 min walk - 1.2 km
  • Novant Health Matthews Medical Center - 3 min drive - 2.7 km
  • SouthPark Mall - 19 min drive - 17.1 km
  • Bank of America Stadium - 20 min drive - 24.2 km

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 27 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Wendy's - ‬8 min walk

About this property

Courtyard by Marriott Charlotte/Matthews

Suburban hotel with a fitness center and a 24-hour business center
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
Satisfy your appetite with American cuisine at Courtyard Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Courtyard Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 21 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Reviews

Courtyard by Marriott Charlotte/Matthews Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 510 out of 1005 reviews
Rating 8 - Good. 282 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 54 out of 1005 reviews

Reviews

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
This was my 3rd time staying at this location. I like it because of the office layout that the rooms have. However this room was a smaller configuration and it was not as comfortable. My office chair was broken and not very stable, the love seat was not comfortable either. There is also a limited and sparce hotel store if you will that is overpriced for what it has to offer.
Stayed 4 nights in Sep 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buffet was terrible. Inside could do with a new paint job. But staff very friendly. Room was fantastic despite being a little dated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Akshaya

Stayed 3 nights in Aug 2025

8/10 Good

Makeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Brooke

Stayed 3 nights in Jul 2025

8/10 Good

Dave Busch

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to job area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Makeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Leona

Stayed 2 nights in Aug 2025

6/10 Okay

Beverly

Travelled with family
When I first got there, I liked how it looked on the outside. After coming inside getting my room, I asked to be changed to the third floor however, the wheelchair that I had was too wide to even get through into the room so I will switch to a first floor bedroom, handy, capable room, which the bathroom light didn’t work then this third room I was had a older, but it was wide enough for me to get into and the shower, I could not use because it was rusty looking inside.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but room smelled a little

The staff was friendly and the location was convenient for dining and shopping. But my room smelled like medication plus the room next to me to my right had someone who smoked in their bathroom so it went to my bathroom walls.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, clean, comfortable beds
Stayed 1 night in Jul 2025

2/10 Terrible

Phillip

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in bathroom. No free coffee or breakfast. Rude staff. No houseboy replenish cups, towels, make bed or clean up. Room wasn’t in very good shape when checked in. Two night stay and I should have moved out. I was just too tired to pack up and move on. After 2nd night I left. Also a 40.00 charge was added to my room bill plus a 1:00 charge. No explanation. I blocked payment of the 40,00 charge to my Card.
Stayed 2 nights in Aug 2025

10/10 Excellent

Makeva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Preston

Stayed 1 night in Jul 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well maintaned and clean,
Stayed 10 nights in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

8/10 Good

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for your soccer tournament or ID camps, park 5 mins away.
Stayed 3 nights in Jul 2025

10/10 Excellent

ANTOINETTE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay and will be returning in May 2026! Room was clean, beds were comfortable and front desk staff were very friendly and helpful with any questions we had. Great place to stay!
Stayed 2 nights in May 2025

2/10 Terrible

James

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Cancelled reservations because pool was closed and didn’t find out till I showed up this was only reason why I booked there . Should have mentioned pool was closed when I made reservations
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. The check in gal was super friendly and very helpful. Everything was very clean only thing I would say is that the carpet in the hallway was ripped but other than that it was very clean.
Stayed 1 night in Jul 2025