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Embassy Suites Hotel Charlotte

3.5 star property

Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Reception
Exterior
Indoor pool
Lobby sitting area

Popular amenities

  • Free airport shuttle
  • Parking available
  • Bar
  • Pool
  • Room service

Explore the area

Map
4800 S Tryon St, Charlotte, NC, 28217
  • Bank of America Stadium
    ‪7 min drive‬
  • Charlotte Convention Center
    ‪7 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102.00 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, down duvets, in-room safe, desk

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

King, Premium Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Bathtub

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property - evening/night

Hyatt Place Charlotte Downtown

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1321)
The price is NZ$263
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hyatt Place Charlotte Downtown

About the area

Charlotte

Located in Charlotte, Embassy Suites Hotel Charlotte is within a 10-minute drive of Charlotte Convention Center and Bank of America Stadium. .This hotel is 4.3 mi (7 km) from NASCAR Hall of Fame and 4.6 mi (7.5 km) from Spectrum Center.

What's nearby

  • Bank of America Stadium - 7 min drive - 7.5 km
  • Charlotte Convention Center - 7 min drive - 7.9 km
  • NASCAR Hall of Fame - 7 min drive - 7.9 km
  • Spectrum Center - 8 min drive - 8.6 km
  • SouthPark Mall - 8 min drive - 8.1 km

Getting around

  • Woodlawn Station - 1 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Waffle House - ‬20 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬15 min walk
  • ‪Azteca - ‬10 min walk
  • ‪Brewers at 4001 Yancey - ‬19 min walk

About this property

Embassy Suites Hotel Charlotte

Hotel with free breakfast, in the vicinity of Charlotte Convention Center
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 274 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Satellite programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Enjoy American cuisine at E'terie Grill & Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Charlotte? This hotel has 13003 square feet (1208 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
E'terie Grill & Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Embassy Suites Hotel Charlotte Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1006 reviews
Rating 8 - Good. 197 out of 1006 reviews
Rating 6 - Okay. 127 out of 1006 reviews
Rating 4 - Poor. 94 out of 1006 reviews
Rating 2 - Terrible. 114 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carnell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne, Liberty Township

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near the CLT airport. There is a lot of traffic in the area but it flows pretty smoothly. Various dining and shopping options within a couple miles.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Convenient location and close the interstate.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlease

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel !

Very peaceful was just passing through
Stayed 1 night in Apr 2025

10/10 Excellent

Tamarcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamarcus

Travelled with family
Liked: Amenities
Great stay
Stayed 2 nights in Apr 2025

6/10 Okay

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Vernard

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Shaterra

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Staff was absolutely amazing! So welcoming and friendly to us and our children! Breakfast was amazing, pool was perfect, room was very clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Nice experience! Breakfast and happy hour, restaurant was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 2 nights in Apr 2025

2/10 Terrible

Latoya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment was horrible. People running all around. No order. Room was not clean. Was not notified of parking charge until 5 hours after i checked in.
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very tired. Furniture is old and water stained. Restraunt and bar service was a joke. Waited 45 minutes for a drink. went and got outside food and suddenly the waitress has all the time and the world to tell at us. I paid for 4 rooms 3k, i do not appreciate being yelled at because you have terrible service.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhashad

Business traveller
Liked: Amenities, property conditions & facilities
Great service
Stayed 3 nights in Apr 2025

6/10 Okay

Hope

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Coffee machine in room was broken, half of my blinds were missing, and there was hair in the bed sheets. The front desk seemed overwhelmed every day, however they were very kind and helpful for any questions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025

10/10 Excellent

Chaquita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Great hotel, Great location!!! Only thing I could complain about was the trash cans in the room....too small or at least have more than one!! It's close to a busy highway , so it was a little loud, but I definitely would go back!! Friendly staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. This was not our original reservation. Our reservation to another hotel was canceled. Was glad we chose Embassy Suites
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a lifesaver after a long day of travel ending in a canceled flight. The suite was clean, and the complimentary snacks in the room were a treat after a midnight check-in. The lobby was very loud in the middle of the night, but my kids couldn’t hear it bc they were in the bedroom. My husband and I were in the suite on the pull out couch but we were exhausted so it wasn’t an issue. There was a free breakfast in the morning as well which gave us the strength to head back to the airport for another day of delays. We booked through Expedia and checked in quickly, but after a flood of other travelers came in it was impossible to purchase any wine from the snack bar which we would have loved to do. I also needed tampons which they didn’t have in the shop, so I walked up to Circle K, came back to the hotel and discovered there were free tampons and pads in the lobby bathroom.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I like embassy suites and I try to stay here when the option exists. This property need some tlc. The soft furniture options were worn out and sometimes stained. The floor in the bar/breakfast area was quite sticky. Additionally, the glass partition for the breakfast omelet station needs a good degreasing and dusting .
Stayed 1 night in Mar 2025

2/10 Terrible

Idongesit

Stayed 3 nights in Mar 2025