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Grand Hotel Melbourne

4.5 star property

Photo gallery for Grand Hotel Melbourne

Spa
Breakfast area
Executive Studio Apartment
Terrace/patio
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Kitchen
  • Parking available
  • Gym

Explore the area

View map
33 Spencer St, Docklands, VIC, 3000
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Place, Marvel Stadium
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment

Executive Studio Apartment

9.6 out of 10
Exceptional
(15 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room

Executive Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 114 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment

Standard Studio Apartment

9.6 out of 10
Exceptional
(37 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room

Standard One Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 114 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Melbourne

A stay at Grand Hotel Melbourne places you in the heart of Melbourne, within a 5-minute walk of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. .This historic hotel is 0.5 mi (0.8 km) from Crown Casino and 0.6 mi (1 km) from Marvel Stadium.

What's nearby

  • Crown Casino - 5 min walk - 0.5 km
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
  • Marvel Stadium - 9 min walk - 0.8 km
  • Melbourne Central - 15 min walk - 1.3 km
  • Queen Victoria Market - 2 min drive - 1.9 km

Getting around

  • Southern Cross Station - 5 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪The Hardware Société - ‬3 min walk
  • ‪Langlands Restaurant & Bar - ‬3 min walk
  • ‪Bistrot Bisou - ‬2 min walk

About this property

Grand Hotel Melbourne

Historic hotel with a fitness center and a sauna
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and minibars.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This Victorian hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a satisfying meal at Gaylord Indian Restaurant serving guests of Grand Hotel Melbourne. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Reviews

Grand Hotel Melbourne Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 570 out of 1011 reviews
Rating 8 - Good. 333 out of 1011 reviews
Rating 6 - Okay. 72 out of 1011 reviews
Rating 4 - Poor. 24 out of 1011 reviews
Rating 2 - Terrible. 12 out of 1011 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Stunningly beautiful building
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful hotel to stay with, staff are fantastic, the hotel is beautiful with so much character, every room appears slightly different but always comfortable and roomy. Easy walk to everything!
Stayed 2 nights in May 2025

10/10 Excellent

Nicola

Stayed 4 nights in Jun 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent level of service
Stayed 2 nights in Jun 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Craig

Liked: Staff & service

Tired

Rooms are getting tired & in need of upgrading. Unable to reduce temperature in room overnight which made it too hot to sleep well.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne

Really nice old building in a great spot! The staff were absolutely fantastic at check-in and check-out. Loved the Suna, very hot!
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff fantastic. Beautiful old building.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our new go to place to stay in Melbourne

We had a wonderful stay at the Grand Hotel. The studio room was very spacious with an amazingly comfortable king size bed. The kitchen had everything we would need if we were staying longer, dishwasher, microwave and a good size small refrigerator. Bathroom was a good size and the shower and excellent rainfall shiwer. Balcony outside and double glazed windows which did mute the sound of the nearby trains! Didn't notice them at all in the night. Close to trams, Southern Cross station, supermarkets and DFOs. We will definitely make this out hotel of choice in Melbourne.
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Vincent, Thurgoona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a terrific reception, friendly, courteous and smiling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Colin.
Stayed 4 nights in Mar 2025

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Excellent Hotel close to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Grand old hotel

We chose this hotel for our 2 night stay, as it was close to the train station, as we use the V/line country service. It was also accessible to public transport, which we used to get to our 2 shows. The staff were very friendly and helpful. Check in was easy. And our room was very spacious with all the kitchen equipment we needed. Would definitely recommend and would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ameleah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night over the weekend. Staff were very professional and helpful. Parking was easy. The room was spacious, clean and comfortable. While the hotel is next to Southern Cross train station and the metro train line, the room was quieter than anticipated. I would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building with buckets of character, absolutely loved our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful old hotel that have a lot of long term tenants leaving the hotel rooms at the back of the hotel, at the back of the building where the trains are active all night long. The room itself is lovely with a very small bathroom. Maid service only on certain days. Again a very long walk to your room, meaning a full city block then you turn the corner and walk further.
Stayed 4 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Great one night stay.

Great one night stay before fly off. Had a great view from the balcony on 6th floor. Loved the pool and spa. It is noisy as near trains and bed is little old and hard. Otherwise loved the stay.
Stayed 1 night in Apr 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There appeard to be renovations withvsome lifts not working. Paint was mixed colours in our room. The restrant was not doiing breckfast, it was now a lunch andvdiner indian restrant
Stayed 1 night in Apr 2025

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Grand Hotel. Denis is very friendly and professional. The rooms are huge. It's super convenient to the Exhibition centre for conferences, but also easy access to the city.
Stayed 4 nights in Mar 2025