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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Bar (on property)
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains
Lobby sitting area
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

View map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪18 min walk‬
  • Place, Charlotte Douglas Airport Overlook
  • Place, Bank of America Stadium
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(69 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Guest Room, Room, 1 King Bed

9.0 out of 10
Wonderful
(78 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed (Specialty)

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Double Beds (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

When you stay at Hyatt Place Charlotte Airport / Billy Graham Parkway in Charlotte, you'll be near the airport, a 3-minute drive from Billy Graham Library and 8 minutes from Bank of America Stadium. .This hotel is 5.7 mi (9.3 km) from Charlotte Convention Center and 6.2 mi (10 km) from Spectrum Center.

What's nearby

  • Billy Graham Library - 18 min walk - 1.6 km
  • Charlotte Premium Outlets - 7 min drive - 7.0 km
  • Bank of America Stadium - 9 min drive - 10.4 km
  • Charlotte Convention Center - 10 min drive - 11.4 km
  • Spectrum Center - 11 min drive - 12.1 km

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪Coffey Creek Cafe - ‬3 min drive
  • ‪Panera Bread - ‬20 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Kosta's Kitchen - ‬12 min walk

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel with free breakfast, near Billy Graham Library
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and LED televisions. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Reviews

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 563 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 47 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

Reviews

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
I needed to cancel. I booked because of a delayed flight. Expedia tried to get me a refund as it fell within the 24 hr cancelation but the Expedia agent was to no.I was able to get another flight but they would not do a refund.I wont be staying at Hyatt again. They lost a great customer as I travel alot!!
Stayed 1 night in Jul 2025

10/10 Excellent

yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pl

Everything was great. The place was clean and very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Property conditions & facilities
Good value.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy to get too off interstate,I love the layout of the rooms. Very clean
Stayed 1 night in Aug 2025

6/10 Okay

Tyquan

Business traveller
Liked: Cleanliness, room comfort

Lack of appliances for services

I think the breakfast was as expected. Not great, but not bad. I was a little frustrated about not having a microwave anywhere in the building yet selling Microwavable Cup Noodles. I bought a product but then had no way to eat it as it was intended.
Stayed 1 night in Aug 2025

8/10 Good

Leah

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were helpful and friendly. A few dining options nearby. Spacious room and we enjoyed the daily breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2025

2/10 Terrible

Bernetha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very Bad Experience

Trip was fine until Housekeeping entered my room without knocking or addressing that they were coming into the room. Also, my DO NOT DISTURB was on the door for them not to enter my room. This left me feeling very violated, not knowing if they had entered the room at other times when i was not in it. I could have been naked when they opened the door. It was around 10 am, checkout wasn't until 12 noon
Stayed 3 nights in Jul 2025

6/10 Okay

Gustavo

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Decent airport hotel, clean and comfortable; but dated. Low showers (for tall guys like me) and some stains (water damage, etc) are visible.
Stayed 1 night in Jul 2025

10/10 Excellent

Diamond

Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved the room arrangements with the sitting area separate from the bedroom. Breakfast was great, also. Would come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannan

Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
I love that even though it was late and my flight was canceled the female driver couldn't fit me in on a trip but she said she would come back and get me ...and she did. She even walked up to me to find me and safely got me back to the hotel. Thank you maàm.
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bed, limited breakfast, and paid parking. Parking was higher than what was mentioned online.
Stayed 1 night in Jul 2025

8/10 Good

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I decided on this hotel because it had a pool and seemed very clean. It was very clean, but the pool had been filled in with concrete. I was not the only customer who complained about this. The staff said that they had tried to have them change it on the website, but was told they couldn’t. It is not a good practice to bate customers this way. The staff was amazing and very friendly and professional. The property needed a swimming pool if they advertised it. Plus, paying $30+ for parking for 3 days was not nice either. That was not said on the website either. The parking was very packed and when you have to park on the back side of the building, you should be able to use your room key to enter in the door, but you have to walk all the way around the building to the main entrance to enter. That could be a safety hazard for someone coming in at night, especially for a female. I am not in fear, but a woman or a child may be in danger.
Stayed 3 nights in Jul 2025

8/10 Good

Marquel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Terry

Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and a good breakfast! Love the airport shuttle!
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Karin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was uncomfortable. ATM didn’t work. Worst breakfast I’ve EVER had. No airport shuttle service
Stayed 1 night in Jul 2025

2/10 Terrible

Zyair

Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025