Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 2 Queen Beds, City View
Room with view
3 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Room, 1 King Bed, City View
Room with view
3 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed, Lake View
3 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed, City View
Room with view
3 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Suite, 1 King Bed, City View
Room with view
3 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Deluxe Room, 1 King Bed, Lake View
3 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Eco-friendly hotel with restaurant and bar/lounge

Popular property highlights

Free WiFi
Restaurant
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Pullman Rotorua in Rotorua, you'll be within a 10-minute walk of Government Gardens and Polynesian Spa. This eco-friendly hotel is 0.6 mi (0.9 km) from Rotorua Central Mall and 0.8 mi (1.3 km) from Rotorua Hospital.

Make yourself at home in one of the 130 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and separate sitting areas.

Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

Enjoy a satisfying meal at Barrel & Co Bar and Grill serving guests of Pullman Rotorua. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Languages Spoken

  • English

Show all languages

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Restaurant
  • Concierge services
  • Total number of rooms - 130
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Free WiFi
  • Year Built – 2019
  • Valet parking (surcharge)
  • Luggage storage

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Valet parking (surcharge)

Room Amenities

Pullman Rotorua offers 130 air-conditioned accommodations with MP3 docking stations and minibars. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Pay films
  • Soundproofed rooms
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Pillow menu
  • MP3 docking station
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Smart TV
  • Netflix
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services
  • Restaurant dining guide

Where to Eat

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Barrel & Co Bar and Grill - Onsite brasserie. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 39 for adults and NZD 19.50 for children (approximately)
  • Valet parking fee: NZD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pullman Rotorua Hotel
  • Pullman Rotorua Rotorua
  • Pullman Rotorua Hotel Rotorua
  • Pullman Rotorua (Opening January 2020)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

Sorry, we seem to have had an issue loading our review content. Try again?