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Sonesta ES Suites Charlotte Arrowood

3.0 star property

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Seasonal outdoor pool
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

View map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte Premium Outlets
    ‪7 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, Multiple Beds, Accessible, Multiple View (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, Multiple Beds, Multiple View

  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Studio Suite, 1 King Bed, Multiple View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, 1 King Bed, Multiple View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, Multiple Beds, Multiple View

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, 2 Double Beds, Multiple View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About the area

Charlotte

Located in Charlotte (Arrowood), Sonesta ES Suites Charlotte Arrowood is within a 10-minute drive of Quail Hollow Club and Carowinds Theme Park. .This hotel is 7.9 mi (12.8 km) from NASCAR Hall of Fame and 8.8 mi (14.2 km) from Charlotte Premium Outlets.

What's nearby

  • Carowinds Theme Park - 6 min drive - 5.9 km
  • Charlotte Premium Outlets - 7 min drive - 8.1 km
  • Quail Hollow Club - 9 min drive - 8.0 km
  • SouthPark Mall - 12 min drive - 10.0 km
  • NASCAR Hall of Fame - 12 min drive - 14.0 km

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Wendy's - ‬3 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪TWC Cafeteria - ‬4 min drive
  • ‪Waffle House - ‬3 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free breakfast, in the vicinity of Quail Hollow Club
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with Egyptian cotton sheets. 39-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites Charlotte Arrowood. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Reviews

Sonesta ES Suites Charlotte Arrowood Reviews

6.8

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 331 out of 1006 reviews
Rating 8 - Good. 196 out of 1006 reviews
Rating 6 - Okay. 163 out of 1006 reviews
Rating 4 - Poor. 136 out of 1006 reviews
Rating 2 - Terrible. 180 out of 1006 reviews

Reviews

8/10 Good

William

Stayed 1 night in Jun 2025

10/10 Excellent

Leon

Stayed 2 nights in Jun 2025

2/10 Terrible

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The towels in my room seemed used. Bed sheets were dirty. There was clearly prostitution happening and people partying all night. I will never stay here again, I am extremely disappointed
Stayed 1 night in Jun 2025

6/10 Okay

cassandra

I liked that the rooms was well lit and the bed was very comfortable..I didn't like that the bathroom light was so dim, and I couldn't understand how housekeeping could see how to clean the bathroom and the light wasn't bright, and also, we didn't have pots nor pans, no dish towels, no dish rack to dry dishes in..and the room also had roaches,. I took pictures and reported everything to the front desk clerk, and she had already knew that room had problems, but wouldn't put me in another room..pictures below
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel. Breakfast was fantastic. Great staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

Geneve

Stayed 6 nights in May 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Giovana

Stayed 1 night in Jun 2025

8/10 Good

Tiffanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin, clean room, good breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2025

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room we were assigned was in desperate need of repairs the couch was stained all around the molding was falling day all throughout the room in the kitchen the trash can was holding it up to the wall. The fridge was leaking and alerting the floor
Kitchen
Bedroom
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness
Pretty average hotel. Pool was broken and not advertised. This was the only reason we stayed here. Breakfast was decent at least.
Stayed 2 nights in May 2025

4/10 Poor

Shione

Travelled with family
Disliked: Property conditions & facilities, room comfort
Would not recommend for a family stay. Check in was smooth staff was friendly but there is a sign at the front desk about human trafficking which is alarming. Upon arrival there we cars being worked on in the parking lot and men smoking weed. Wasn’t able to lock the door on the room, it seemed to be jammed and looked like the room was broken into or something before. I was very sketched out since I had a child with me and decided not to stay. Came back the next morning to check out early from what was supposed to be a 3 night stay, was promised a partial refund by a manager but later on turned into a non refundable room. Pictures are deceptive and not as advertised online.
Stayed 3 nights in May 2025

6/10 Okay

Bogdan

Travelled with family
Just ok. Needs attention and updates.
Stayed 1 night in May 2025

6/10 Okay

Meridith

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
First off, you’ll be coolly welcomed by someone at the front desk after being hit with a huge wall of air fresher-chemical smell. Our room was spacious but they have NO ROOM service. Our room wasn’t cleaned at all in spite of asking several times. Full kitchen is nice. Many breakfast options. Unfortunately when walking through the halls I saw so much mold over all the walls. Absolutely horrible. Management should be informed. Despite being non smoking (aren’t all hotels now)? We woke up to so much weed smoke that somehow wafted into our room late one night. We have two small children, so naturally we were ready to check out.
Stayed 5 nights in May 2025

4/10 Poor

Tommy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Patti

Travelled with family
Liked: Room comfort
Comfortable beds. Nice size room. Carpets old and dirty. Convenient to interstate. Prices good.
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice
Stayed 1 night in May 2025

10/10 Excellent

Madelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, good breakfast, good vibe
Stayed 1 night in May 2025

6/10 Okay

Joel

Liked: Cleanliness, room comfort
We have never had any issues in the past, but this time there was a truck with a USDOT # parked by our room for our stay, and appearing to have people sleeping in the vehicle, staying in the vehicle during the day, which made us quite uncomfortable. I brought it up to the lady at the front desk, (Nedda), not sure of spelling, and she was not at all interested in our comfort, not even to move us to a different room. She was argumentative with me instead, like it's my fault that there is a truck/trailer, which incidentally took up 10 spots, parked by our room with people in it sleeping. We had to keep our blinds shut because the few times we looked down at the vehicle, someone was looking right at me. Very weird. Yet, the front desk had virtually zero concern, both for our safety as well as comfort. The cockroach was a minor issue in contrast.
Stayed 2 nights in May 2025

10/10 Excellent

Mark Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

2/10 Terrible

Lisa

Stayed 1 night in May 2025

6/10 Okay

Angela

Travelled with family
It was ok clean in a safe place but they stick you with a 125 dollar deposit after the room was already paid for - you don’t get the deposit back for a week - for the experience I had I wouldn’t stay here again because of the extra hidden fees not good enough for 125 extra dollars
Stayed 1 night in May 2025