Aqua Palms Waikiki

2.5 star property

Photo gallery for Aqua Palms Waikiki

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Room amenity
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
1850 Ala Moana Blvd, Honolulu, HI, 96815
  • Ala Moana Center
    ‪10 min walk‬
  • Waikiki Beach Walk
    ‪12 min walk‬
  • Waikiki Beach
    ‪3 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪14 min drive‬

Room options

Room (Diamond Head View)

  • City view
  • Sleeps 4
  • 1 Queen Bed

Room, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Honolulu

A stay at Aqua Palms Waikiki places you in the heart of Honolulu, within a 15-minute walk of Ala Moana Center and Waikiki Beach Walk. .This hotel is 0.6 mi (0.9 km) from Hawaii Convention Center and 0.9 mi (1.5 km) from Royal Hawaiian Center.

What's nearby

  • Hawaii Convention Center - 8 min walk - 0.8 km
  • Ala Moana Center - 10 min walk - 0.9 km
  • Waikiki Beach Walk - 12 min walk - 1.0 km
  • Royal Hawaiian Center - 14 min walk - 1.2 km
  • Waikiki Beach - 3 min drive - 1.9 km

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 28 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 26 min drive

Restaurants

  • ‪Duke Paoa Kahanamoku Lagoon - ‬2 min walk
  • ‪Tropics Bar & Grill - ‬2 min walk
  • ‪Tapa Bar - ‬2 min walk
  • ‪GOOFY Cafe & Dine - ‬2 min walk
  • ‪Hilton - ‬2 min walk

About this property

Aqua Palms Waikiki

Hotel with a rooftop terrace, near Ala Moana Center
Aqua Palms Waikiki offers 152 accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 40-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 152 guestrooms featuring microwaves and DVD players. Your room comes with a pillowtop bed. Rooms have private balconies. 40-inch LCD televisions are provided, with cable programming available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include concierge services, a television in a common area, and barbecue grills.
Enjoy a satisfying meal at IHOP serving guests of Aqua Palms Waikiki.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
IHOP - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Languages

English

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • IHOP

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Pool hoist on site
  • Raised toilet seat

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-186-276-2496-01
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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We should mention

Pool access available from 8:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Aqua Palms
Aqua Palms Hotel
Aqua Palms Hotel Waikiki
Aqua Palms Waikiki
Aqua Waikiki Palms
Palms Waikiki
Waikiki Aqua Palms
Waikiki Palms
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Waikiki Hotel
Aqua Palms Waikiki Hotel
Aqua Palms Waikiki Honolulu
Aqua Palms Waikiki Hotel Honolulu

Aqua Palms Waikiki Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1009 reviews
Rating 8 - Good. 293 out of 1009 reviews
Rating 6 - Okay. 134 out of 1009 reviews
Rating 4 - Poor. 47 out of 1009 reviews
Rating 2 - Terrible. 28 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our check-in was wonderful. Our checkout was wonderful. The pool was wonderful, but our ice machine was broken on our floor so that ticked me off.
Stayed 2 nights in Mar 2025

6/10 Okay

Dana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property was a bit old and outdated but it was convenient to the beach. Parking is an additional $41 per day, if you choose to park on-site. There are local parking options within walking distance for free during public hours and a small fee afterwards. The photo of the pool isn’t accurate it’s extremely small not suitable for anything other than a toddler with 3ft and 4ft options. The ice machine on the 2nd floor didn’t work. The iHop connected was $12 including a drink for children under 12 and around $21 per person for anyone older per meal. Not worth it in my opinion. Sunny’s for breakfast/brunch around the corner is much more cost efficient. If you’re traveling with kids and need a place to sleep and rest your head this works as just that and NOTHING more. By the time you add the $30 per day resort fee, $40 per day parking fee and the $100 deposit you can choose another hotel location that has those things included in the price for the same honest listed price. I will not book here in the future or recommend it for anyone else.
Stayed 2 nights in Mar 2025

8/10 Good

Marie

This was my first stay at Aqua Palms which I thoroughly enjoyed. It’s not right in the middle of the Waikiki “action” for me that was a plus. My room was very quiet there were none of the usual city noises like sirens, delivery trucks etc. I would gladly return in the future.
Stayed 7 nights in Mar 2025

8/10 Good

Thien, Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 4 nights in Feb 2025

10/10 Excellent

Analiza

Stayed 1 night in Feb 2025

8/10 Good

Quinton

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Muhammad

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

John, Crescent City

Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very easy place to stay in Waikiki. The traffic noise was surprising loud, even on the 9th floor! But very comfortable room and with balcony door closed, noise was minimal.
Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Travelled with partner
This room was clean and worked fine for the two nights we were in Waikiki. For a longer stay I would want more space. It was nice to have a balcony to sit out on even though it faced the back parking lot. No complaints.
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

8/10 Good

Debra

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Feb 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service
It was just a place to stay, nothing special; the I-HOP next door IN the building is OVERPRICED and UNDERSTAFFED. Your better off going out the hotel entrance, turn right and at BUS stop, look to right; very nice restaurant withy excellent food, priced about average for Honolulu. Aqua Palms is handy for certain things only.
Stayed 3 nights in Feb 2025

8/10 Good

Susan

After a series of mid steps with noisy room, the staff very graciously finally found a room for me that wasn’t noisy and help me move. And they were always gracious, even with the first two terrible situations in the room. I would go back again if I visit Oahu again
Stayed 3 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week in paradise

Great stay for the cost. Tub/Shower very clean, sink faucet had small leak onto counter. Automated coffee machine in lobby was free but slow and cumbersome. Front desk graciously allowed local relative to park for free when visiting us. Small balcony was great for morning coffee.
Stayed 5 nights in Feb 2025

8/10 Good

Mary J

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasantly surprised by the balcony overlooking Ala Moana. We could even see the ocean with sailboats from our balcony. Parking is a bit expensive but i guess that's to be expected with the limited space in Honolulu. The hotel is close to stores and restaurants. Nice pool. Small bathroom. Showing its age but i would stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, amenities
Room 706 was behind the elevators, so quite loud. This was fine for me, but others might not like it.
Stayed 4 nights in Feb 2025

6/10 Okay

Rogelio

Travelled with family
Disliked: Cleanliness
Staff friendly. But we weren't happy with the booking and some service. When we arrived at Aqua Palms, the front desk told us the room we booked was for 2 people and our room was ready. I did not think it would be an issue until we went to our room and discovered it was a small room with a king bed and a sofa pull out bed. I went and spoke with the front desk and told them we had booked a room with 2 queen beds and showed them our booking. The kind lady said they have had some issues with "3rd party bookings" such as the one we used with Expedia and receive the incorrect booking such as for us they said they received it as 2 people and not 3 people. I asked for another room and requested one that we had booked and was told none was available at this time. Our only option would be to check out of the room at noon tomorrow and wait in the lobby with all our luggage and hope another room with 2 queen beds would open up. We were tired from our long flight and we needed to shower and rest and had unpacked our luggages already so we decided to just stay in the room and make it work. The hotel cleans the rooms every other day so for 6 nights they would clean the room for two days. The second cleaning never came. We had to request our room to be cleaned. For the room, carpet had stains, pull out sofa had stains. Bathroom sink faucet was too high pressure and splashes all over. We also were not offered any compensation for the wrong room.
Stayed 6 nights in Feb 2025

8/10 Good

herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at this hotel, and the experience was just as pleasant as the previous time.
Stayed 1 night in Feb 2025