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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

Lobby
Fitness facility
Bar (on property)
Restaurant
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
12325 Johnston Rd, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪3 min walk‬
  • Place, Reclining Bulls Statue
    ‪11 min walk‬
  • Place, Ballantyne Country Club
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King bed

  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(66 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Hampton Inn & Suites Charlotte/Ballantyne
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  • Breakfast included
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  • Parking included
4.5 out of 5, Wonderful, 898 reviews
The price is NZ$187
includes taxes & fees
16 Feb - 17 Feb
Hampton Inn & Suites Charlotte/Ballantyne

About the area

Charlotte

Located in Charlotte (Ballantyne), SpringHill Suites by Marriott Charlotte Ballantyne is within a 15-minute drive of Carolina Place and Quail Hollow Club. .This hotel is 8.2 mi (13.3 km) from SouthPark Mall and 9.4 mi (15.2 km) from Carowinds Theme Park.

What's nearby

  • The Amp Ballantyne - 3 min walk - 0.3 km
  • Ballantyne's Backyard - 4 min walk - 0.4 km
  • Reclining Bulls Statue - 11 min walk - 0.9 km
  • Ballantyne Country Club - 3 min drive - 2.7 km
  • Spectrum Center - 19 min drive - 28.8 km

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Sabor Latin Street Grill - ‬14 min walk
  • ‪Sushi Hana - ‬10 min walk
  • ‪Summit Coffee - ‬10 min walk
  • ‪Fly Kid Fly - ‬10 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Suburban hotel with free parking, in the vicinity of Carolina Place
SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 3392 square feet (315 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 66 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Stayed 2 nights in Nov 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and facility. Friendly and helpful staff. Appreciate the EV charging station for our Jeep 4xe.
Stayed 1 night in Nov 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is great to take care of you
Stayed 1 night in Oct 2025

8/10 Good

Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and helpful. Check in was quick and easy. This was my 3rd stay here for an event nearby. I would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting location
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa C

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms spacious, clean, quiet and lovely. Had everything I needed. I should have stayed two nights!
Stayed 1 night in Oct 2025

10/10 Excellent

KENIA

Stayed 2 nights in Oct 2025

2/10 Terrible

Dominique

Disliked: Cleanliness, property conditions & facilities
Had a hole in the bathroom ceiling above shower smh
Stayed 2 nights in Sep 2025

10/10 Excellent

Keric

Stayed 1 night in Oct 2025

10/10 Excellent

iquana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please with everything except breakfast

Yes parking was easy and seemed secure AC was working in the room
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis E Flores

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Oct 2025

8/10 Good

Castran

Stayed 1 night in Oct 2025

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. There were young people doing a scavenger hunt and was not aware of those around them.
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Wow got hi pi kp
Stayed 2 nights in Jul 2025

6/10 Okay

Marisol

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok for a couple of nights

Room was clean. Bed was comfortable. Room layout was nice, with a sofa, desk, and space to walk around the bed. Shower pressure was great. Toilet was small, small as not your average height, which makes it uncomfortable for tall people. Breakfast was typical, sausages, bagels, oatmeal, yoghurt and a waffle maker. Not very plentiful like other places. Night shift was pretty indifferent. There were no carts available, when we asked an employee he said they had but he didn’t know where to find them. He didn’t offer himself to ask around. Then a couple of other people around the front desk saw me struggling taking things and nobody offered help. Check in was fast but an AI would have probably been more welcoming. Stay was fine. Price was right. Not planning to come back in the near future. Customer service is important for me. If you don’t care much. I recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, room comfort
The bathroom sink does not drain well in room 411 and the shower faucet needs to be fastened to the wall better.
Stayed 1 night in Oct 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
A+
Stayed 2 nights in Sep 2025

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Stayed 3 nights in Sep 2025

8/10 Good

Winnifred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircondition was making racket.
Stayed 1 night in Sep 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
We did this for Father’s Day. The indoor pool was so fun and it was convenient to all of Charlotte and the surrounding area
Stayed 2 nights in Jun 2025