SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

1 bedroom, in-room safe, desk, blackout curtains
Suite, 1 Double Bed
Lobby
Exterior
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Free WiFi
  • Gym

Explore the area

Map
12325 Johnston Rd, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪3 min walk‬
  • Quail Hollow Club
    ‪10 min drive‬
  • Carowinds Theme Park
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Non Smoking

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Double Bed

  • 56 sq m
  • Sleeps 6
  • 1 Double Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 37.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Charlotte

Located in Charlotte (Ballantyne), SpringHill Suites by Marriott Charlotte Ballantyne is within a 15-minute drive of Carolina Place and Quail Hollow Club. .This hotel is 8.2 mi (13.3 km) from SouthPark Mall and 9.4 mi (15.2 km) from Carowinds Theme Park.

What's nearby

  • The Amp Ballantyne - 3 min walk - 0.3 km
  • Carolina Place - 3 min drive - 5.3 km
  • Quail Hollow Club - 10 min drive - 10.8 km
  • Carowinds Theme Park - 11 min drive - 13.1 km
  • SouthPark Mall - 15 min drive - 15.6 km

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Libretto's Pizzeria - ‬14 min walk
  • ‪Duckworth's Grill & Taphouse Ballantyne - ‬13 min walk
  • ‪Midwood Smokehouse - ‬13 min walk
  • ‪Gallery Restaurant - ‬11 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Suburban hotel with free breakfast and a 24-hour fitness center
SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 3392 square feet (315 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 942 reviews
Rating 8 - Good. 220 out of 942 reviews
Rating 6 - Okay. 59 out of 942 reviews
Rating 4 - Poor. 37 out of 942 reviews
Rating 2 - Terrible. 23 out of 942 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

josefina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking and staff was great. Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Madeleine, Flower Mound

Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
The property was nice. Could use some refreshing, towels were thin and rough. The front desk service, very nice and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on next door with hammering til dark and starts up again early morning. Our a/c unit was so loud we could not use it. Comfy beds and nice fridge, microwave and coffeemaker in room. Excellent large breakfast in the lobby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bennita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Virna C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb Up

Comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Somto

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2025

2/10 Terrible

Joya

Travelled with group
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Not bad, needs some updates

It was ok. There was a kids hockey tournament in town and as a result there was more noise tgam expected. Kids will be kids. Breakfast was good and service was great. Hotel is rather dated as we experienced some mechanical issues with toilet, sink and fridge. Next time i will pay abit more for some more comfort and amenities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for OrthoSoccer park. Good breakfast and nice facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Geoconda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only one night in transit - but hotel was nice and service was great
Stayed 1 night in Dec 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
good
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey

Bed sheets had not been changed. The shower tub is slippery.
Stayed 1 night in Jan 2025

8/10 Good

Dahntay

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Stayed 3 nights in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Dec 2024

10/10 Excellent

Jaisankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, highly recommend

Friendly staffs Room was as described and excellent 👍 Queen beds are comfortable and more importantly clean sheets 🙂 The dinning room table we were on was sticky.. could be the gray shade table is hiding it out to the cleaning crew visibility..
Stayed 1 night in Dec 2024

10/10 Excellent

Gueller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
A quality hotel situated in a safe environment with good amenities.
Stayed 1 night in Nov 2024