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SpringHill Suites Charlotte City Center

2.5 star property

Photo gallery for SpringHill Suites Charlotte City Center

Meeting facility
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

View map
311 East 5th Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(91 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(119 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

With a stay at SpringHill Suites Charlotte City Center, you'll be centrally located in Charlotte, within a 10-minute walk of Bank of America Corporate Center and Spectrum Center. .This hotel is 0.6 mi (0.9 km) from Charlotte Convention Center and 0.6 mi (0.9 km) from NASCAR Hall of Fame.

What's nearby

  • Spectrum Center - 2 min walk - 0.2 km
  • Bank of America Corporate Center - 5 min walk - 0.4 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Not Just Coffee - ‬3 min walk
  • ‪Courtside Condominiums - ‬3 min walk
  • ‪Mert’s Heart & Soul Restaurant - ‬4 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with twin sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and Smart televisions. Your bed comes with premium bedding, and all rooms are furnished with twin sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
At SpringHill Suites Charlotte City Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Charlotte? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Uptown Bar - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 757 out of 1080 reviews
Rating 8 - Good. 194 out of 1080 reviews
Rating 6 - Okay. 58 out of 1080 reviews
Rating 4 - Poor. 34 out of 1080 reviews
Rating 2 - Terrible. 37 out of 1080 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Clean, although cold at entrance, good gym
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was comfortable a s clean. Staff was vwry professional.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danyelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the venue we attended. You do hear the noise from all the city life outside, but it was not loud enough to disrupt my sleep. Valet parking was convenient. Overall, I would stay again for the proximity to the downtown venues and restaurants. The security was great with the requirement to use a key card for the elevator to function.
Stayed 1 night in Jun 2025

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk workers were very nice! Enjoyed our stay and will return.
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the property
Stayed 2 nights in Jun 2025

8/10 Good

Ozlem

Stayed 1 night in Jun 2025

8/10 Good

Cherice

Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet was very helpful. The hotel was clean. Comfortable. Nice bathrooms. Walking distance to many bars and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice & clean rooms, friendly staff, great location!
Stayed 1 night in Jun 2025

10/10 Excellent

matoka

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not customer service focused.
Stayed 1 night in May 2025

10/10 Excellent

Mark S

Stayed 2 nights in May 2025

8/10 Good

Bettina

Liked: Cleanliness, property conditions & facilities
Great. Only issue is no WiFi
Stayed 2 nights in May 2025

10/10 Excellent

Isaac

Stayed 1 night in May 2025

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and awesome location
Stayed 1 night in May 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and clean. Had a great view from our room too. Check in was quick and easy
Stayed 1 night in May 2025

10/10 Excellent

Tanita

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
great location great breakfast
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly staff. Great walkable area with many restaurants and bars. Fun neighborhood
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rosalva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel. It's very clean, and everything is close to shopping and the Spectrum Center is right next door. Highly recommended for a concert, it's a good price, and the studio was very spacious.
Stayed 2 nights in Apr 2025

8/10 Good

Samante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025