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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Lunch, dinner, brunch served; Brazilian cuisine
Exterior
Exterior
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
434 Chestnut St, Chattanooga, TN, 37402
  • Place, Creative Discovery Museum
    ‪2 min walk‬
  • Place, AT&T Field
    ‪5 min walk‬
  • Place, Tennessee Aquarium
    ‪6 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(26 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Chattanooga

With a stay at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG, you'll be centrally located in Chattanooga, within a 5-minute drive of Tennessee Aquarium and Chattanooga Choo Choo Historic District. .This hotel is 5 mi (8 km) from Ruby Falls and 6.9 mi (11 km) from Rock City.

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.2 km
  • AT&T Field - 5 min walk - 0.4 km
  • Tivoli Theatre - 5 min walk - 0.4 km
  • Tennessee Aquarium - 6 min walk - 0.6 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 25 min drive

Restaurants

  • ‪City Cafe Diner - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬4 min walk
  • ‪Cadence Coffee Company - ‬7 min walk
  • ‪Bantam & Biddy - ‬9 min walk
  • ‪Mellow Mushroom - ‬5 min walk

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 139 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Brazilian cuisine at Rodizio Grill, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Rodizio Grill - This steakhouse specializes in Brazilian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 27.31 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.99 per person
  • Covered valet parking fee: USD 27.31 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Courtney

Liked: Cleanliness
Disliked: Staff & service, amenities
First of all, I booked this hotel because they had a decent looking pool. We get there, and the pool is “Out of Service” so that was a major bummer. My son was pretty devastated since he had been talking about wanting to swim. I mean how hard is it to have a pool up and running? You are a hotel, you should have that fixed and working. It’s really not that hard to do. Next, there was only ever one person working the front desk and there was always at least 5 or 6 people in line to check in. You had to stand there for 15 minutes for anything you needed. For example, I stood there for 15-20 minutes just to check in. Later that same night, I went down to their little market to get snacks and had to wait in line 15+ minutes again. Really annoying and inconvenient. Last but definitely not least, there was an African American woman who was working the front desk the afternoon/night of Saturday, December 21st, who was extremely rude. Not friendly at all, just rude, cold, and short with me. That pissed me off and ruined my mood. All of this to say, we will not ever be staying at this hotel again when we come visit Chattanooga.
Stayed 1 night in Dec 2025

10/10 Excellent

Tonja

Business traveller
Liked: Cleanliness, staff & service
Staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. All of our requests for the room needs were not just met, but exceeded. Front Desk staff were friendly and helpful. Great experience, convenient location.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Ues
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was pleasant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dakota

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room but the staff and valet were exceptional.
Stayed 1 night in Dec 2025

8/10 Good

William

Stayed 2 nights in Nov 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Very clean room. The help was great. The man working the check in vallet service was the best.He was very friendly and shared some great places to check out.
Stayed 1 night in Dec 2025

10/10 Excellent

Francis

Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Francis

Stayed 1 night in Dec 2025

10/10 Excellent

Brittny

Stayed 1 night in Dec 2025

2/10 Terrible

Yulaunda

Stayed 1 night in Dec 2025

10/10 Excellent

Vasileios

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
staff is great!
Stayed 1 night in Nov 2025

8/10 Good

angela

Stayed 1 night in Nov 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good! The only thing we didn’t love was it was valet only parking, so that was a mandatory fee we weren’t expecting. Had we known that ahead of time, it would’ve been great. Otherwise, great!
Stayed 2 nights in Nov 2025

8/10 Good

Sandra, Miami Beach

Stayed 1 night in Nov 2025

10/10 Excellent

RODNEY

Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff very friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Chris, Avondale Estates

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We arrived after midnight and the parking situation was very confusing. They have a lot, but you can’t self park there, but the valet was gone for the night. The front desk guy seemed suspicious about letting us into the lobby. Hotels need to be fully operational and staffed 24/7.
Stayed 1 night in Nov 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Within walking distance of several food places and bars. Great location
Stayed 1 night in Nov 2025

4/10 Poor

Lucinda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
In 2025 certain accommodations should be expected from any of these hotels! The room was clean and neat! 2 things that are a must and were a zero star! All the phone ports to charge a phone didn’t work. The bedroom one didn’t work nor did any of the lobby ports! No coffee in the room and when we went down to go home at 8am there was no coffee there either. They are very relaxed in getting the coffee pot filled.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

MELINDA

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room. Very comfortable bed and pillows. I only spoke with 2 people at the front desk during my stay but the were very friendly and able to answer all my questions.
Stayed 2 nights in Oct 2025