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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Exterior
Lunch, dinner, brunch served; Brazilian cuisine
Suite, 1 Bedroom
Exterior
Standard Room, 1 King Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View map
434 Chestnut St, Chattanooga, TN, 37402
  • Place, Tennessee Aquarium
    ‪6 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(23 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(38 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.2 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Chattanooga

A stay at Holiday Inn Hotel & Suites Chattanooga Downtown by IHG places you in the heart of Chattanooga, within a 15-minute walk of Tennessee Aquarium and Chattanooga Convention Center. .This hotel is 0.7 mi (1.1 km) from University of Tennessee at Chattanooga and 5 mi (8 km) from Ruby Falls.

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.2 km
  • Tennessee Aquarium - 6 min walk - 0.6 km
  • University of Tennessee at Chattanooga - 11 min walk - 1.0 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • Chattanooga Choo Choo Historic District - 3 min drive - 2.1 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Riverport Grille - ‬5 min walk
  • ‪City Cafe Diner - ‬2 min walk
  • ‪Hair of the Dog Pub - ‬4 min walk
  • ‪Mayan Kitchen - ‬1 min walk

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Hotel with an indoor pool, 7-minute walk to Tennessee Aquarium
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 139 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Brazilian cuisine at Rodizio Grill, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Rodizio Grill - This steakhouse specializes in Brazilian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 27.31 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 16.38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 27.31 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was absolutely amazing!!! Will definitely be back!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Ricky

Travelled with family
Disliked: Amenities
This is the first time I’ve ever reserved a room,paid for what I requested ( which showed to be available) but when I arrived the desk clerk informed me that they didn’t have that type room and he didn’t care or even attempt to help in any manner whatsoever, basically take what I give you or leave attitude. I’ll never stay here again!
Stayed 2 nights in Jul 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 2 nights in Jul 2025

10/10 Excellent

Patsy

Travelled with family
Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hilda Haydee

Loved it! The staff treatment was awsome and very attentive to our needs
Stayed 2 nights in Jul 2025

10/10 Excellent

allison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lloyd

Stayed 1 night in Jul 2025

10/10 Excellent

Debbie, Deer Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and area. So many dining options and great everything we wanted to do within walking distance except for lookout mountain which was a short drive. Would definitely recommend and stay again
Stayed 2 nights in Jul 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

One of the worst I've stayed in.

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rm with no view

Stay was fine and hotel location was excellent for proximity to downtown attractions. Room was clean and comfortable. Staff was friendly and helpful. Only issue was room was advertised as having a city view and the only view we had was of the pool that was covered and of all the people walking by to go to the pool that were looking in our room. If there was an extra charge for the “city view”, Rm 425 should not be included as rooms with a view.
Stayed 1 night in Jul 2025

6/10 Okay

Kendricka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Just Go to the Double Tree Across the Street

The downtown area of Chattanooga is absolutely charming. The hotel location is within walking distance of many cozy shops as well as the aquarium. And the hotel itself is quite clean and presents well. Unfortunately, that's where the charm ends. There is parking available at this Holiday Inn, but it's mandatory valet parking at $25/day per vehicle. This wasn't mentioned on hotels.com, so take that into consideration when booking. Also, the valet attendants will NOT greet you when you arrive - they will simply look at you as if you just landed from a UFO. This makes checking in confusing and frustrating if it's your first visit. The rooms were spacious and clean and the view was decent. Also, the beds were comfortable. However, there was no exhaust fan in the bathroom which left a concerning amount of condensation on the ceiling. The televisions only used cable, which gave a nostalgic early 2000s feel that quickly faded in the evening after 30-minutes (20 of which were commercials). And finally, the food. Breakfast is available in the morning for $15 per person. But the breakfast is some of the worst food I've ever had in my entire life. The coffee was cold and burnt. All the food was cold. The eggs were obviously powdered eggs with a poor attempt to make them seem fancy. The biscuits were stale - even the cereal was stale. The server was very sweet and attentive - She was probably embarrassed by the quality of the food. Anyway, there are other hotels in the area to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Di Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walkability, cleanliness, great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff, great location to many restaurants, breweries, activities, we will absolutely book there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Darius

Stayed 3 nights in Jul 2025

6/10 Okay

Charles

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel, clean, very friendly staff, easy access to everything downtown
Stayed 2 nights in Jun 2025