Tru By Hilton Chattanooga Hamilton Place

2.5 star property

Photo gallery for Tru By Hilton Chattanooga Hamilton Place

Welcome to our hotel lobby, featuring a comfortable seating area with a sofa and chair, a cityscape mural, and a reception desk.
Hotel entrance with a covered area and parking available.
Enjoy a clear view of the outdoors from the large window, relax in the comfortable chair, and work at the small desk with a lamp.
Enjoy breakfast at the TOP IT BREAKFAST area, featuring a central island with seating and a microwave.
Relax in our lobby area, featuring a pool table, comfortable seating, and a coffee station.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7008 Shallowford Rd, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪17 min walk‬
  • Amazon.com Fulfillment Center
    ‪5 min drive‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chattanooga

With a stay at Tru By Hilton Chattanooga Hamilton Place in Chattanooga (Hamilton Place), you'll be within a 15-minute drive of Hamilton Place Mall and University of Tennessee at Chattanooga. .This hotel is 10 mi (16.1 km) from Tennessee Aquarium and 14.2 mi (22.9 km) from Ruby Falls.

What's nearby

  • Hamilton Place Mall - 17 min walk - 1.5 km
  • Amazon.com Fulfillment Center - 5 min drive - 4.8 km
  • Tennessee Valley Railroad Museum - 7 min drive - 6.9 km
  • Chattanooga Zoo - 16 min drive - 19.1 km
  • Tennessee Aquarium - 19 min drive - 22.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 11 min drive

Restaurants

  • ‪Red Robin - ‬19 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Asia Buffet - ‬12 min walk
  • ‪Drake's Chattanooga - ‬17 min walk
  • ‪Forbidden City Restaurant - ‬16 min walk

About this property

Tru By Hilton Chattanooga Hamilton Place

Suburban hotel with free breakfast and a health club
Tru By Hilton Chattanooga Hamilton Place offers 90 air-conditioned accommodations with complimentary newspapers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Chattanooga Hamilton Place. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Chattanooga Hamilton Place Hotel
Tru By Hilton Chattanooga Hamilton Place Chattanooga
Tru By Hilton Chattanooga Hamilton Place Hotel Chattanooga

Tru By Hilton Chattanooga Hamilton Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 697 reviews
Rating 8 - Good. 155 out of 697 reviews
Rating 6 - Okay. 75 out of 697 reviews
Rating 4 - Poor. 25 out of 697 reviews
Rating 2 - Terrible. 26 out of 697 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only complaint I have is when I checked in, using Expedia, the front clerk couldn’t find my reservation. He gave me a number to call them left to sit at table eating and on phone, Expedia tried calling to get problem fixed but he didn’t get up I tried giving him my phone to talk with the person from Expedia but he refused too and then called the person on phone a liar about calling. He was very rude!! The front desk at checkout was very friendly and helpful! Wish I had him at checkin. Other than this the hotel was very nice and clean!!
Stayed 2 nights in May 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Bridget

Stayed 2 nights in Apr 2025

10/10 Excellent

Marischa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, caring, & friendly. The room was clean, stylish & the bathroom shower was lovely with nice amenities. The breakfast had wonderful options. It truly was a nice experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean breakfast good, late checkout time, and lots of touches around the hotel showing that the staff goes the extra mile including directions to the closest grocery stores and bar recommendations
Stayed 1 night in Apr 2025

8/10 Good

Kathleen, Fairfield

Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Like the basic location. No coffee maker in the room. Only 2 towels for 2 people.
Stayed 1 night in Apr 2025

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2025

2/10 Terrible

Kiesha

Stayed 1 night in Apr 2025

6/10 Okay

Greg

Travelled with partner
Disliked: Cleanliness
The shower is great.. This was our fourth time staying at a Tru Hotel and this time was our least favorite experience..room wasn’t clean and breakfast wasn’t as good and wasn’t kept up to cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinda noisy when we got there due to a softball team staying there but other than that good
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was adequate but we did not have any soap in the shower dispenser and had to search out extra toilet paper.
Stayed 1 night in Mar 2025

10/10 Excellent

Bridget

Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities
Clean & convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike, elkhart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I love staying at a Tru By Hilton hotel. Consistently, they are clean, affordable and have very friendly staff. This particular hotel was in a lovely area with absolutely anything we wanted from restaurants to shopping nearby. We were traveling home from vacation and only stayed one night, but once again, we were very satisfied!!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was nowhere tp be seen for 15 mins upon checkin. Was extremely rude when theyvshowed up. Rooms are small and beds and pillows are uncomfortable to say the least.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Quiet, clean and very helpful and attentive staff.
Stayed 1 night in Mar 2025

2/10 Terrible

Patrick

Stayed 2 nights in Mar 2025

2/10 Terrible

Darleny

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad services!!