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Hotel Indigo Chester by IHG

4.0 star property

Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony
Building design
Lounge
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Place, Grosvenor Park
    ‪1 min walk‬
  • Place, Chester Cathedral
    ‪8 min walk‬
  • Place, Chester City Walls
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(90 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Chester

With a stay at Hotel Indigo Chester by IHG in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This hotel is 3.3 mi (5.4 km) from Chester Zoo and 0.1 mi (0.1 km) from Grosvenor Park.

What's nearby

  • Grosvenor Park - 1 min walk - 0.1 km
  • The Rows of Chester - 6 min walk - 0.6 km
  • Chester Cathedral - 8 min walk - 0.7 km
  • Chester City Walls - 12 min walk - 1.1 km
  • Chester Racecourse - 16 min walk - 1.4 km

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Cellar - ‬3 min walk
  • ‪The Boathouse - ‬4 min walk
  • ‪Wok&Go - ‬3 min walk

About this property

Hotel Indigo Chester by IHG

Hotel Indigo Chester by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 75 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at Hotel Indigo Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 804 out of 1006 reviews
Rating 8 - Good. 135 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Clive

Stayed 1 night in Feb 2026

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and. Service, staff can't do enough to help, lovely touches such as coffee bags. Coke and popcorn in room .. all included.
Stayed 1 night in Feb 2026

8/10 Good

joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really lovely room, wasn’t sure why drinks in the fridge but no water and if they were complimentary? Water x 2 bottles would be a good choice Ate at the Forge - ribs looked delicious - sharing steak not the best - veg delicious ! Main issue only flavoured expensive vodka - Finlanda isn’t my choice of vodka and although checked there was no plain vodka in grey goose or absolute and no spiced or dark rum either ? Bed was super high but comfy and toiletries are very luxurious
Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, nicely designed rooms, nice bar, comfy beds (albeit quite high… I struggled to get on let alone my little boy). Good value breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
My partner and I had a lovely weekend at the Hotel Indigo. I particularly liked the very friendly staff who seemed to go out of their way to be helpful. We are already planning another weekend in Chester, a really interesting and delightful city.
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Yes staff and room was great
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities
Room clean, facilities great, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities
Beautiful hotel & wonderful rooms. Would 100% recommend.
Stayed 1 night in Jan 2026

4/10 Poor

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Kasinda

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely 6 night stay at the Indigo Hotel. My room was clean with very comfortable beds. The bathroom was large and had a wonderful spa shower with full size toiletries and a robe & slippers upon request. The complimentary snacks were great! My room was a bit cold and I was unable to adjust the heat. I did ask about it and was told it would be adjusted, but did not notice a difference and just wore more clothes at night. Overall it was a very comfortable stay and I would love to stay there again!
Stayed 6 nights in Jan 2026

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect Room for a Special Occasion The room was perfectly clean and ideal for a special occasion. Slippers and a dressing gown were provided, along with lovely, beautifully scented toiletries. The wardrobe was spacious and easily accommodated all our belongings for the weekend. We stayed in a Deluxe Room with a King Size Bed and balcony, which was perfect for sitting outside in the crisp January weather with a nice cup of tea. The beds were very comfortable, and breakfast offered a great variety of choices. Highly recommend — we would definitely stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Couldn’t fault it. Very good standard all round.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault the stay, great room, great breakfast, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Stayed 1 night in Jan 2026

8/10 Good

Georgina

Liked: Staff & service, amenities
The hotel overall was very nice and stylish. All staff were extremely friendly and helpful. The Breakfast was delicious and the Steak was superb but very pricy for the amount received. It cost just short of £100 as a sharing meal for 2 which included 2 sides but the sides portions were only enough for one person. The room was great, comfy bed and pillows, hair dryer, ironing board & iron, great shower pressure but a few areas needed a deeper clean such as the shower shelf and screen. The mirror also had dirty makeup finger marks on it. This is the reason for 4 stars rather than 5 plus the room was quite cold even though we adjusted the thermostat.
Very comfy bed and pillows.
Shower needed steam cleaning!
Dirty mirror on arrival
Stayed 1 night in Jan 2026

6/10 Okay

Nick

Room was dusty and the heating kept switching off. The bathroom had a leak from the toilet and noise from both taps which were reported but not fixed. Our room wasn’t ready and we waited in the bar area for about an hour with a free drink.
Stayed 3 nights in Dec 2025

4/10 Poor

Hayley

Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very helpful staff, great experience
Stayed 1 night in Dec 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities
Very clean and modern hotel very close to the town centre bars shops and restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and surprise suite upgrade was a lovely touch. Great clean rooms and quality furnishings.
Stayed 1 night in Dec 2025

10/10 Excellent

Gareth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Day dinner and stay
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Good clean hotel with friendly staff, ideally placed for city centre. Comfortable modern room and bathroom, and nice little touches such as complementary soft drinks in fridge, and popcorn to nibble on. Would definitely recommend and return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Siobhan

Stayed 3 nights in Nov 2025