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The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Exterior
2 restaurants, lunch served
Business Double Room, 1 King Bed
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(167 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(132 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Canal view

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed
  • Canal view

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester Town Hall - 7 min walk - 0.7 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, 10-minute walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1128 out of 2095 reviews
Rating 8 - Good. 644 out of 2095 reviews
Rating 6 - Okay. 248 out of 2095 reviews
Rating 4 - Poor. 50 out of 2095 reviews
Rating 2 - Terrible. 25 out of 2095 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sally

Stayed 4 nights in Oct 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, amenities
The room was very dated and the bathroom was smelly.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean, good facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff went above and beyond to make our stay wonderful
Stayed 3 nights in Oct 2025

6/10 Okay

Graham

Stayed 2 nights in Oct 2025

8/10 Good

Kin Yan

Liked: Cleanliness, staff & service, amenities
Service is good. Room's window can't close and stong wind blow the window up and down, that make me hard to fall asleep.The room is clean. Limited options for breakfast. Gym, swimming pool, steam room are good. Good for relaxing.
Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with family
Cleanliness, quick service, food and beer good
Stayed 2 nights in Oct 2025

8/10 Good

Ceinwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom a bit dated shower not great. Staff great really helpful, friendly and welcoming. Restaurant food evening meal very good, breakfast average. Spa and pool lovely, well equipped, with helpful staff.
Stayed 3 nights in Oct 2025

6/10 Okay

louise

Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

8/10 Good

Elle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff could not fault. The breakfast was not as hot i would have liked. The eggs were very hard and could not eat them. Toast was very cold.
Stayed 1 night in Oct 2025

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The hotel was clean. We had the cheapest room which was basic but clean and everything worked. The Sunday and Monday stay was great value. The breakfast was better than expected for the cost of the stay. Only a 5 min walk to the shops which was great. Would definitely return.
Stayed 2 nights in Oct 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Amenities
Was quite disappointed overall. We upgraded our room but not sure what the upgrade actually gave us as the room was pretty basic - other than the whirlpool bath which wasn’t very luxury I would say we didn’t actually get much of an upgrade. Breakfast was quite poor - the eggs were dry, the bacon lacked taste, there wasn’t actually much to choose from. Not what I was expecting from something calling itself a spa hotel. The spa itself was ok but nothing special. It was all just a bit unloved and needing attention. We didn’t get to use the whirlpool in the spa as people just hogged it but most of the time it appeared not to be whirling anyway.
Stayed 1 night in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Only stayed one night with breakfast included. Our room was clean and tidy and breakfast was good. The price reflects on the condition of the hotel. I would stay there again .
Stayed 1 night in Oct 2025

6/10 Okay

micheline

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bathroom was terrible, old fashion curtain over the bath for the shower and nowhere to put toiletries . This has spoiled our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Welcoming reception staff. Nice room
Stayed 1 night in Oct 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scrambled egg very watery and bacon just about cooked no mushrooms at all
Stayed 1 night in Oct 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms. Very spacious and staff were very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got an upgrade to an amazing room.
Stayed 3 nights in Oct 2025

6/10 Okay

Pamela

Travelled with partner
Liked: Staff & service, amenities
Friendly and helpful staff. Blocked shower causing drainage and odour problem. Situated in good proximity to town centre about 5 minutes walk.
Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to stay while visiting numerous tourist sites in the area. Spa, pool and gym are all added bonuses. Could do with better pillows in the rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole sayover experience was absolutely brilliant ... The staff, the hotel ,the service was all absolutely outstanding thank you so much. Shaun and Michelle ( Leyland Lancashire)
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Staff were lovely and the hotel offers a very comfortable stay. Close to city centre.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a lovely hotel. Pool etc was great.
Stayed 2 nights in Oct 2025

8/10 Good

Stacy

Stayed 1 night in Oct 2025