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The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Family Quadruple Room, 1 King Bed with Sofa bed
Lobby
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(161 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(125 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior
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4.3 out of 5, Excellent, 1,006 reviews
The price is NZ$157
includes taxes & fees
4 Jan - 5 Jan 2026
The Queen at Chester Hotel, BW Premier Collection

About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester Town Hall - 7 min walk - 0.7 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Cellar - ‬4 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, 10-minute walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1107 out of 2065 reviews
Rating 8 - Good. 639 out of 2065 reviews
Rating 6 - Okay. 245 out of 2065 reviews
Rating 4 - Poor. 48 out of 2065 reviews
Rating 2 - Terrible. 26 out of 2065 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jenette

Travelled with group
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel, excellent staff, extremely helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well run hotel with a very friendly team.
Stayed 2 nights in Sep 2025

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for stay in Chester

Great location for the races, shopping, etc. Reception staff friendly. Breakfast was great, not usually a fan of buffet cooked breakfasts, but because the hotel asks what time you would like to eat, the breakfast is put out based on expected numbers so wasn’t left in a greasy dried up mess like some. We would definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

derek

Travelled with family
Liked: Cleanliness, property conditions & facilities
Problem with tv no answer from reception, breakfast average, coffee only warm
Stayed 1 night in Sep 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Great hotel in handy location. Friendly staff. Car park. Decent bar & restaurant. Clean & nice rooms. Stopped here a few times and never disappointed.
Stayed 1 night in Sep 2025

10/10 Excellent

Eghosa

Liked: Cleanliness, staff & service, property conditions & facilities
Spa and easy commute to the city centre
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Generally a very pleasant hotel but badly needed a second lift. Poor choice of food at breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

R J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

laura

Stayed 1 night in Sep 2025

6/10 Okay

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff and services were excellent. Our bedroom was a 'standard' twin so maybe doesn't reflect others. As a hotel it lacked a lounge area with comfortable seating.
Stayed 3 nights in Sep 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay

Lovely hotel in ideal location. Good breakfast- gluten free options. Very good value for money
Stayed 1 night in Aug 2025

10/10 Excellent

Georgia

Stayed 2 nights in Sep 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

very good hotel, briilliant staff, comfortable bar area with reasonable priced drinks.Comfortable bedrooms and the hotel has plenty of amenities ie Gym,Spa,swimming pool.We felt very comfortable in this hotel because the hotel staff were very pleasant and made us very welcome
Stayed 3 nights in Aug 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the canal with good parking and easy walking into town
Stayed 1 night in Sep 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in an excellent location to visit Chester
Stayed 2 nights in Sep 2025

8/10 Good

Iain

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, staff & service
The biggest disappointment was the breakfast offering. Anyone that likes a varied continental style breakfast will be very disappointed. Fruit virtually non existent except for apples, oranges and some tinned fruit. Asked for a banana and was told we don’t have them. No natural yoghurt - only non fat fruit yoghurts. No honey. Bakery only had croissants and pre cooked bread. Tiny area for cooked breakfast collection, no omelettes. The whole breakfast experience reminded me of hotels back in 70s or 80s. Very surprised.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Amenities
All staff very friendly service excellent room clean and spacious overlooking canal spa and pool was great
Stayed 3 nights in Sep 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service
Disliked: Room comfort

‘Nice’

Check in staff were exceptionally pleasant and really helpful. There needs to be more clarity about car parking online, including location and cost. The hotel feels comfortable to be in, the atmosphere and decor were lovely, but it does feel slightly dated in some areas. In the rooms, there is brick wallpaper which makes the rooms look cold. The traffic from outside is beyond the control of the hotel, but maybe by installing aircon, customers would be able to close the windows. Breakfast was ok. The bacon and sausages looked as though they’d been cooked under the heat of a hair dryer. A couple of minutes longer in the oven would not hurt at all.
Stayed 1 night in Sep 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well placed for city centre shops and restaurants

Good city centre hotel, not far to walk to all amenities and shops. Very clean and also helpful friendly staff, especially on reception. Food was bog standard pub grub in the restaurant, but the breakfast was hearty. I would stay again but would definitely eat elsewhere.
Stayed 1 night in Sep 2025