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Hotel Turquesa Maya

3.0 star property

Photo gallery for Hotel Turquesa Maya

Property grounds
Local cuisine
Interior
Property grounds
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View map
Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210
  • Place, Santuario de la Cruz Parlante
    ‪18 min walk‬
  • Place, Centro Cultural Chan Santa Cruz
    ‪18 min walk‬
  • Place, Pueblo Felipe Carrillo Plaza
    ‪19 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

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  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 24 reviews
The price is NZ$74
includes taxes & fees
21 Mar - 22 Mar
Hotel Bambús

Hotel Turquesa Maya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 158 reviews
Rating 8 - Good. 44 out of 158 reviews
Rating 6 - Okay. 30 out of 158 reviews
Rating 4 - Poor. 10 out of 158 reviews
Rating 2 - Terrible. 11 out of 158 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Stayed 1 night in May 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jan 2025

2/10 Terrible

Azalia, Orange Walk Town

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive.
Stayed 1 night in Sep 2024

8/10 Good

Terrell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best place to stay in town.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jose Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo, ideal para el descanso. Hay un solo detalle que no han corregido, y es que las toallas dejan mucho que desear. Saludos.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

ROBERT, Jefferson Hills

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
Stayed 3 nights in Jun 2024

6/10 Okay

Nataniel

Travelled with family and small children
Liked: Cleanliness, staff & service
Room was spacious
Stayed 1 night in Apr 2024

6/10 Okay

Azalia, Orange Walk Town

Travelled with family and small children
Disliked: Staff & service, amenities
Limited parking spaces. Reception not as friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Philip

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not good but no other choices
Stayed 3 nights in Feb 2024

10/10 Excellent

Greg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
Stayed 1 night in Nov 2023

6/10 Okay

Theresa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Danny Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
Stayed 2 nights in May 2023

10/10 Excellent

jordan

Travelled with family
Liked: Cleanliness, staff & service
Inexpensive very friendly staff and very clean!
Stayed 1 night in Jan 2023

8/10 Good

xiangzheng, Cambridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.

4/10 Poor

Irwin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Your basic, cheap Mexican hotel. Outside the center of town, dogs bark at night, trucks rumble by, birds chirp loudly in the morning. The greens and yellows of Mexican rooms. Slow Wi-Fi, breakfast not available because chef didn’t show up. Beats sleeping in your car along the side of the road 307 at night.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good Motel for a road trip

Convenient stop on the road between Bacalar and Tulum. No problem to check in late at night. Parking was available for free right in front of our room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Kay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is horrible Full of roaches!!!!! Must take a pets control to this property ASAP.
Stayed 1 night in Jul 2018

10/10 Excellent

Faviola, salem or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice customer service

The young lady at the front went above and beyond to make us feel comfortable we were so hungry and she went above and beyond to get us food!!!
Stayed 1 night in Jan 2018

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freindly, Clean and safe place to stay.

Staff was very friendly and the hotel room was clean. The hotel seemed to be located in a quet part of the town. We would stay here again when passing through the area.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money. AC was working and the availability of channels was good. The internet was slow or will not work well as I was on the third floor. Staff was very friendly. The hotel is about a kilometer from downtown area so it helped that I had a car.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was great, only stayed one night and will stay there again

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located and clean

Conveniently located while crossing the Yucatán