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Royal Palm Bacalar Cabañas & Lagoon Club

3.0 star property

Photo gallery for Royal Palm Bacalar Cabañas & Lagoon Club

Terrace/patio
Outdoor pool
Deluxe Room
View from property
Deluxe Room | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Carretera Federal Chetumal Bacalar, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪19 min walk‬
  • Place, Lake Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪62 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Lake View

Premium Room, Lake View

Premium Room, Lake View

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Lake view

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Partial lake view

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About the area

Bacalar

With a stay at Royal Palm Bacalar Cabañas & Lagoon Club in Bacalar, you'll be within a 5-minute drive of Laguna Bacalar Ecological Park and Lake Bacalar. .This hotel is 0.7 mi (1.1 km) from Cenote Negro and 1.1 mi (1.7 km) from Cenote Esmeralda.

What's nearby

  • Municipal Spa of Bacalar - 19 min walk - 1.7 km
  • Fort of San Felipe - 4 min drive - 1.8 km
  • Lake Bacalar - 4 min drive - 2.2 km
  • Cenote Azul - 4 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 5 min drive - 2.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive

Restaurants

  • ‪La Bendición Dios - ‬19 min walk
  • ‪Enamora - ‬20 min walk
  • ‪Albahaca - ‬10 min walk
  • ‪Mr. Taco - ‬3 min drive
  • ‪Bacalar Beach Club - ‬8 min walk

About this property

Royal Palm Bacalar Cabañas & Lagoon Club

Hotel in Bacalar with free parking
Royal Palm Bacalar Cabañas & Lagoon Club offers 6 air-conditioned accommodations with coffee/tea makers and fans. 42-inch plasma televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 6 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers and fans, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Games
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Paper towels

More

  • Air conditioning
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1500 per stay
  • Cleaning fee: MXN 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 250 per pet, per night
  • Late check-out fee: MXN 400 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Royal Palm Bacalar Cabañas & Lagoon Club Cabin
Royal Palm Bacalar Cabañas & Lagoon Club Bacalar
Royal Palm Bacalar Cabañas & Lagoon Club Cabin Bacalar

Royal Palm Bacalar Cabañas & Lagoon Club Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

TIMOTHY, PEARLAND

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's very difficult and confusing getting to the location. You have to drive down a trail from the main road to get to the office to check in. The pier that is the main highlight on Expedia is far away from the property. It's very decieving. But once you get situated it's ok. The room I had was much closer to the pier than the other rooms closer to the office. The pier is great though.
Stayed 1 night in Aug 2025

2/10 Terrible

Shanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The pool is very far from the room. Sliding doors don’t close properly allowing mosquitos to come in. I don’t blame the staff. They are very friendly and tried to help however this property doesn’t look like anything advertised. The bed is made of cement and the mattress is hard. We can’t sit on the porch due to bats droppings and smells of bats.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Royal Palm was amazing and my family and I cannot wait to return. Amari was so helpful and so easy to contact via WhatsApp. Upon arrival she offered me a cold beer and created us with the cutest resident puppy named Mila. Check in was easy and check out was even better. Our room was clean and comfortable with sky tv and internet access. Bathroom was in great conditions. The best part is having the room right on the lagoon, it’s beautiful and clean. My daughter and I swam daily and watched the sunrise right on the dock. Also, great location as there is a restaurant right across the street and basically on the property. Town is a 2 min drive and if it weren’t as hot as it was in July, we could have also walked. We cannot wait to return!
Stayed 2 nights in Jul 2023

6/10 Okay

Peter

Stayed 1 night in Feb 2023

10/10 Excellent

Fernando, Foster City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazingly Beautiful Resort loved ever moment..can’t wait to return my new favorite place.Bacalar
Stayed 3 nights in Apr 2022

10/10 Excellent

Alfonso, Washington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The private dock is amazing. Perfect place to salute to the sun in the morning. The lake is a dream.
Stayed 1 night in Jan 2022

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Pablo, Mexico

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar excelente para relajarse y sentirse bienvenido, la señora encargada es un amor , muy atenta y amable !! Todo muy limpio, ordenado y con todos los servicios !! Son súper flexibles en el horario de la alberca siempre y cuando no molestes a los otros huéspedes !! Todos súper amables sin duda volvería !!
Stayed 2 nights in Aug 2020

10/10 Excellent

Melissa, California

Travelled with partner
Liked: Cleanliness, amenities
We loved that we had private access to the lagoon just a short drive from the room. They have a 2-person kayak, bicycles for our use, a paddle boat and a dock with a hammock! The owners were excellent about communicating with us before and during our stay!
Stayed 3 nights in Jan 2020

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Siento que no hay mucha seguridad, siento que cualquiera pueda accesar a media noche , no vi guardia de seguridad, todo lo demás 10 de 10. De hecho voy a regresar y me voy a volver a hospedar en ese hotel
Stayed 1 night in Sep 2025

8/10 Good

María Elisa

Liked: Cleanliness, property conditions & facilities
Buen la estancia, aunque hay que mejorar detalles de las habitaciones.
Stayed 2 nights in Aug 2025

2/10 Terrible

alvaro

Travelled with family, Travelled with family and small children
Disliked: Amenities
Muy mal. Sucia y de mal olor
Stayed 2 nights in Jul 2025

8/10 Good

Sergio Alberto

Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort

Recomendable

La verdad esta increíble a mi novio y a mi nos encanto, Daniela se porto súper bien y estuvo al pendiente, se los recomiendo mucho,
Stayed 3 nights in Feb 2025

10/10 Excellent

Anany

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, room comfort
Todo muy bien, la habitación es muy bonita
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Bertrand

Travelled with family
Disliked: Room comfort

Hôtel à fuir

Contrairement à la photo , nous étions dans une chambre pour 4 à 400 mètres du lac avec une route passante à traverser. La chambre était au bord d une route avec passage de camions toute la nuit . Coupure d électricité une bonne partie de la nuit donc plus de climatisation au mois d août c est un peu dure ! Personnel très déplaisant
Stayed 2 nights in Aug 2023

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Fide

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Habitación amplia, personal amable, club de laguna lindo, restaurantes cerca.
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
El lugar esta increíble, las habitaciones son austeras y los muebles muy viejos, es un ambiente selvático; el servicio y la comunicación con el personal del hotel muy malo; la gente es muy amable pero les falta capacitación. El muelle es lo máximo, el amanecer es increíble
Stayed 2 nights in Apr 2022

2/10 Terrible

claudia

Travelled with partner
La habitacion que nos dieron estaba en muy mal estado. El baño no coincide con las fotos de la publicidad. Esta en malas condiciones, ademas todo el tiempo huele a caño con olores muy intensos que se penetran en la habitación. Pedimos cambio y no lo negaron. Ademas no esta al pie de la laguna sino a 1 km. De distancia. Pagamos en efectivo y pedi devolución del dinero por el fraude y no quisieron acceder
Stayed 2 nights in Nov 2021

10/10 Excellent

Margarita

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Adriana

Travelled with group
Liked: Cleanliness, amenities
El personal muy amable, pero en la habitación había una súper gotera y no dejaba dormir bien.
Stayed 4 nights in Oct 2021

8/10 Good

Osvaldo

Travelled with family
Liked: Cleanliness, room comfort
Excelente atención de los responsables del hotel, habitación amplia y cómoda, lo recomiendo ampliamente.
Stayed 2 nights in Jul 2021