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Best Western Des Plaines/O’Hare

2.5 star property

Photo gallery for Best Western Des Plaines/O’Hare

Welcome to our reception area, featuring a sleek reception desk, digital kiosk, and a touch of greenery.
Relax by the pool with a clear view of the water's edge, surrounded by lounge chairs and a table.
Relax in this serene space with a large bed, bedside table, and adjacent bathroom featuring a bathtub and shower.
Enjoy meals in a spacious dining area with comfortable seating options and a fully equipped kitchen.
Relax in the living area with a large flat-screen TV, comfortable sofa, and cozy seating nook.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1231 Lee St, Des Plaines, IL, 60018
  • Allstate Arena
    ‪3 min drive‬
  • Rivers Casino
    ‪6 min drive‬
  • Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Comfortable room with two single beds, a desk, and a flat-screen TV.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Relax in a spacious room with a large bed, sitting area, and bathroom featuring a bathtub and shower.

Standard Room, 1 King Bed, Non Smoking, Hot Tub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Relax in comfort with a large bed, sofa, and desk in this inviting room.

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Comfortable retreat with a large bed, two nightstands, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in the hotel lobby's spacious seating area, featuring two armchairs and a floor lamp.

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  • Breakfast included
  • Free airport shuttle
  • Free WiFi
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includes taxes & fees
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About the area

Des Plaines

When you stay at Best Western Des Plaines/O’Hare in Des Plaines, you'll be near the airport, a 3-minute drive from Allstate Arena and 7 minutes from Donald E. Stephens Convention Center. .This hotel is 12 mi (19.3 km) from Northwestern University and 10.1 mi (16.3 km) from Woodfield Mall.

What's nearby

  • Allstate Arena - 3 min drive - 3.5 km
  • Rivers Casino - 6 min drive - 6.7 km
  • Fashion Outlets of Chicago - 6 min drive - 7.4 km
  • Donald E. Stephens Convention Center - 7 min drive - 7.4 km
  • Rosemont Theatre - 7 min drive - 7.7 km

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and a 24-hour front desk
Best Western Des Plaines/O’Hare offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

Bosnian, English, Hindi, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Best Western Des Plaines/O’Hare Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 394 out of 1012 reviews
Rating 8 - Good. 251 out of 1012 reviews
Rating 6 - Okay. 154 out of 1012 reviews
Rating 4 - Poor. 80 out of 1012 reviews
Rating 2 - Terrible. 133 out of 1012 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

GORDON

Travelled with partner
N/A
Stayed 3 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and pleasant staff. Some guests were noisy during the night which was very annoying. Walking distance to the local fast food restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Gueorgui

Liked: Amenities
Nothing
Stayed 3 nights in Apr 2025

10/10 Excellent

Brat

Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey, Carlsbad

Business traveller
Liked: Cleanliness, staff & service, amenities
Just unlucky to get there during street construction. Difficult to get around the area. The pool was empty and the in-room heater sounded like a jet engine starting up during the middle of the night. Otherwise, OK
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The area around the property looks kind of shady but once you go inside the property it looks very nice. The service is very good and everyone is super polite. The breakfast is very good and they offer a good variety of items. Our check in and out was easy and convenient.
Stayed 1 night in Apr 2025

6/10 Okay

Loren

Disliked: Property conditions & facilities
Couldn’t connect the tv to our devices to play out apps for entertainment. No other tv service (local channels or cable) available. The building smells like it used to allow smoking and hasn’t gotten rid of the smell.
Stayed 1 night in Apr 2025

10/10 Excellent

DENNIS

Business traveller
Liked: Amenities
N/A
Stayed 1 night in Apr 2025

10/10 Excellent

Laurentiu

Stayed 2 nights in Apr 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love there service n complete breakfast was super clean ! Thank you
Stayed 1 night in Apr 2025

6/10 Okay

Maricella

Stayed 1 night in Apr 2025

10/10 Excellent

Brenna Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome place
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ! thank you!
Stayed 1 night in Apr 2025

4/10 Poor

daryll

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok for a cheap stay close to Des Plaines Theatre

Pool was not filled. It advertises a pool on your app. Only AFTER I book I was told pool wouldn’t be available I couldn’t cancel booking. Water in shower never got hot. Hallway smelled like smoke.
Stayed 1 night in Apr 2025

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck just stayed one night seemed safe and good enough for a short night.staff was helpful and nice
Stayed 1 night in Apr 2025

10/10 Excellent

Sameera Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Room is huge and bathroom was very neat.
Stayed 1 night in Apr 2025

4/10 Poor

Clinton L Hodgson

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Could hear everything!!!! Couldn’t sleep. The TV was a nightmare to figure out. The breakfast wasn’t all that good. The signs outside said park at your own risk which made me a little worried.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Adequate and cheap option for a one night business stay near O'Hare airport. Disappointed the pool was not available. Staff was friendly and the location was convenient for food options.
Stayed 1 night in Apr 2025