I booked this hotel specifically because it’s directly across the street from my Corp. office. I accidentally booked Sept. instead of Aug. but the dates were correct. While working on a refund request from Expedia. I booked 1 day there, until I could sort things out. When I checked in, the young lad was friend friendly, gave me Complimentary water, I then went to my room. Room was humid, smokey odd smell and a bit dated. When I checked out the next day, the young lady wasn’t there. An older gentleman was there, and very curt. I asked for a bottle of water, and he noted he’d “Do it this time, but not again”. Completely different experience from the young lady. Note they also refused to refund the room ( I did select no refund), however I had hoped they would re consider since it’s still several weeks away from check in date because of my own error.