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Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property

Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Lobby
Indoor pool
Business centre
Reception
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
707 E Butterfield Road, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪3 min walk‬
  • Place, United Center
    ‪25 min drive‬
  • Place, Wrigley Field
    ‪36 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(135 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.6 out of 10
Excellent
(10 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(77 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 49 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.2 out of 10
Very good
(13 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Corner

9.0 out of 10
Wonderful
(18 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

2 Room Corner Suite-1 King Bed-1 Bedroom

  • Sleeps 4

2 Room Corner Suite-2 Queen Beds-1 Bedroom

  • Sleeps 6

2 Room Suite-1 King Bed-1 Bedroom

  • Sleeps 4

Mobility Accessible Two Bath Suite with Roll In Shower

  • Sleeps 8

Hearing Accessible Two Bedroom Two Bath Suite

  • Sleeps 8

Mobility Accessible One Bedroom Suite King Tub

  • Sleeps 4

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

Two-Room Suite With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 6

One-Bedroom Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Mobility Accessible Executive King Suite with Roll in Shower

  • Sleeps 4

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Executive King Suite

  • Sleeps 4

2 Bedroom/2 Bath Suite-1 King/2 Queen Beds

  • Sleeps 8

2 Room Suite-2 Queen Beds-1 Bedroom

  • Sleeps 6

Similar properties

Premium bedding, down duvets, in-room safe, desk
Hyatt Place Chicago/Lombard/Oak Brook
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,002 reviews
The price is NZ$184
includes taxes & fees
8 Feb - 9 Feb
Hyatt Place Chicago/Lombard/Oak Brook

About the area

Lombard

Located in Lombard, Embassy Suites by Hilton Chicago Lombard Oak Brook is in the business district, a 4-minute walk from Yorktown Shopping Center and within a 5-minute drive of Advocate Good Samaritan Hospital. .This hotel is 14.7 mi (23.7 km) from Donald E. Stephens Convention Center and 2.7 mi (4.4 km) from Oakbrook Center Mall.

What's nearby

  • Yorktown Shopping Center - 3 min walk - 0.3 km
  • Donald E. Stephens Convention Center - 19 min drive - 26.9 km
  • United Center - 25 min drive - 33.9 km
  • Michigan Avenue - 29 min drive - 37.8 km
  • Wrigley Field - 36 min drive - 43.6 km

Getting around

  • Downers Grove Belmont Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬1 min walk
  • ‪Cinnabon - ‬10 min walk
  • ‪Yard House - ‬12 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Gloria Jean's Coffees - ‬10 min walk

About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Suburban hotel with an indoor pool and free breakfast
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Chicago Lombard Oak Brook has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12.50 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 12.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
Embassy Suites Oak Hotel
Embassy Suites Oak Hotel Lombard Chicago Brook
Embassy Suites Chicago Lombard Oak Brook Hotel
Embassy Suites Oak Brook Hotel
Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Embassy Suites by Hilton Chicago Lombard Oak Brook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 720 out of 1350 reviews
Rating 8 - Good. 285 out of 1350 reviews
Rating 6 - Okay. 164 out of 1350 reviews
Rating 4 - Poor. 89 out of 1350 reviews
Rating 2 - Terrible. 92 out of 1350 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, property conditions & facilities
Front desk staff were pleasant and relayed our request for extra towels and assistance to adjust room heat. Our request were promptly completed.
Stayed 2 nights in Oct 2025

10/10 Excellent

REYNALDO

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes very clean Breakfast Food was perfect
Stayed 3 nights in Oct 2025

4/10 Poor

Lytiesa

Travelled with family, Travelled with group
Liked: Room comfort
Need to be upgraded out dated
Stayed 1 night in Nov 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the breakfast was fresh.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with group
Stayed 3 nights in Oct 2025

10/10 Excellent

cesilia

Stayed 1 night in Nov 2025

10/10 Excellent

Puneet

Travelled with family
Liked: Amenities, property conditions & facilities
Nice hotel, very cordial staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Balaji, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.
Stayed 3 nights in Aug 2025

8/10 Good

Meri, Port Orange

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff very friendly. This did not feel like the embassy suites I know. Seems like the property needs some tlc but it was not a bad stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Montel

Liked: Cleanliness, property conditions & facilities
Spotless
Stayed 1 night in Oct 2025

8/10 Good

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that there was only one elevator working, room was not very clean, blow dryer was very sticky and dirty, we had to ask for a different one, and the sink was not draining well, needs plumbing work.
Stayed 2 nights in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always...breakfast was good...room was comfortable...I really would recommend a dress code for breakfast...robes and pajamas don't cut it...better attire would be appreciated...it's really starting to get out of hand....
Stayed 2 nights in Oct 2025

10/10 Excellent

Corey

Stayed 2 nights in Oct 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.
Stayed 2 nights in Oct 2025

2/10 Terrible

Taylor

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually enjoy staying at this hotel and have visited several times because of the convenient location and comfort. However, during my most recent stay, I was really disappointed by how things were handled when one of the elevators was out of service. Only one elevator was working the entire time, which caused long wait times and even made me late to an important event. I spoke with other guests who said they had been told for several days that the elevator was being fixed, but there didn’t seem to be any progress. What made things worse was that the stairwell didn’t feel like a safe or clean alternative—it looked poorly maintained, which was concerning. If there were an emergency, I would’ve been hesitant to use it. I truly hope management can address these issues soon. I’d also appreciate it if a supervisor or property manager could reach out to me directly to discuss this experience and the possibility of some form of compensation. I really do enjoy staying here and would love to continue doing so once these concerns are resolved.
Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The food wasn't all that but they was clean and the selection they did have was okayyyyy
Stayed 2 nights in Oct 2025

6/10 Okay

carolyn

Travelled with family
Liked: Cleanliness, room comfort
Staff knowledgeable
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Disliked: Room comfort
Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.
Stayed 2 nights in Oct 2025

8/10 Good

Jayqua

Travelled with partner
Liked: Cleanliness, staff & service
Would have been 5 stars but they only had 1 working elevator during my 3 day stay. Otherwise everything else was great.
Stayed 3 nights in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed messages about the breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Stayed 4 nights in Oct 2025

8/10 Good

Jo Ellen

Stayed 2 nights in Oct 2025