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Holiday Inn Chicago - Schaumburg by IHG

3.5 star property

Photo gallery for Holiday Inn Chicago - Schaumburg by IHG

Property amenity
Reception
Property amenity
Interior
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1998 North Roselle Road, Schaumburg, IL, 60195
  • Place, Schaumburg Medieval Times
    ‪5 min walk‬
  • Place, Harper College
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Free toiletries, hair dryer, towels, soap

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Communication, Transfer Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Transfer Shower (Communication, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communication, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Transfer Shower (Mobility, Transfer Shower)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Transfer Shower (Mobility, Transfer Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Reception
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  • Parking included
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About the area

Schaumburg

When you stay at Holiday Inn Chicago - Schaumburg by IHG in Schaumburg, you'll be in the business district, within a 5-minute drive of Schaumburg Medieval Times and Harper College. .This hotel is 2.1 mi (3.4 km) from FireZone and 2.3 mi (3.7 km) from Jump Zone.

What's nearby

  • Schaumburg Medieval Times - 5 min walk - 0.4 km
  • Harper College - 2 min drive - 2.1 km
  • Schaumburg Convention Center - 2 min drive - 4.3 km
  • LEGOLAND® Discovery Center - 4 min drive - 7.1 km
  • Woodfield Mall - 4 min drive - 5.7 km

Getting around

  • Palatine Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Fox & Hound - ‬18 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Medieval Times Dinner & Tournament - ‬20 min walk

About this property

Holiday Inn Chicago - Schaumburg by IHG

Hotel with free parking, near Schaumburg Medieval Times
Holiday Inn Chicago - Schaumburg by IHG offers 137 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 137 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Schaumburg? This hotel has 600 square feet (56 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 600 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (142 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 for adults, and USD 8.00 to 12.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Schaumburg By Ihg
Radisson Hotel Schaumburg
Holiday Inn Chicago Schaumburg
Holiday Inn Chicago Northwest Schaumburg
Holiday Inn Chicago Schaumburg an IHG Hotel
Holiday Inn Chicago - Schaumburg by IHG Hotel
Holiday Inn Chicago - Schaumburg by IHG Schaumburg
Holiday Inn Chicago - Schaumburg by IHG Hotel Schaumburg

Holiday Inn Chicago - Schaumburg by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 999 reviews
Rating 8 - Good. 255 out of 999 reviews
Rating 6 - Okay. 111 out of 999 reviews
Rating 4 - Poor. 52 out of 999 reviews
Rating 2 - Terrible. 69 out of 999 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shawanda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and overall the hotel was nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good open parking quiet halls clean rooms
Stayed 2 nights in Oct 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon L, Kane

Business traveller
Liked: Cleanliness
The staff was great. Bartender super personable. Was a great place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Abobakr

Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Liked: Cleanliness, staff & service
Disliked: Room comfort
The fan didn't work.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
clean room. polite staff. close to shopping and restaurants
Stayed 5 nights in Oct 2025

10/10 Excellent

Tannesha

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly.
Stayed 4 nights in Oct 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable for our limited overnight before flying out. Next to highway, so be prepared with ear plugs or sound machine (used our cell phone Better Sleep app on green noise and slept great). Ample parking, friendly staff, convenient to ORD.
Stayed 1 night in Sep 2025

6/10 Okay

Yuvaraj

Travelled with family
Disliked: Cleanliness, staff & service
My room was not serviced and I did not receive fresh towels for the duration of my three-night stay, despite repeated requests. When I spoke with the manager about these issues, they were unwilling to acknowledge the mistakes and their attitude was unprofessional. As an IHG member, I am very disappointed with the service I received and the way my concerns were handled. This experience has unfortunately made me reconsider booking with Holiday INN Schaumburg hotel in the future.
Stayed 3 nights in Oct 2025

2/10 Terrible

Matthew Kettle

Business traveller
I actually need a refund. They sold our room and we couldn’t even check in. They had told Matthew that they were refunding it but I haven’t seen anything yet. Feel free to E-Mail me at Rob@ice flooring or call me back at 1-608-751-4454
Stayed 1 night in Oct 2025

2/10 Terrible

Kyle

They accepted my Expedia reservation then called me and told me it was full... Now they won't process my refund.
Stayed 1 night in Oct 2025

2/10 Terrible

Sweety Pie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Chicago often and usually stay in the Schaumburg area, but this was by far the worst hotel we’ve stayed in. First, the pool was closed, which was a big disappointment. The customer service was terrible — when we asked for housekeeping, we were told it was “by request,” but when we called to have our room cleaned, the staff said there was no housekeeping available and only offered a towel change. The room wasn’t clean when we arrived — my son even found a piece of a snack wrap on the floor. The staff were unfriendly and unhelpful throughout our stay. Unfortunately, we won’t be returning to this hotel.
Stayed 3 nights in Oct 2025

2/10 Terrible

Eugenio

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Mykia

Travelled with family and small children
Disliked: Amenities
I wasn’t able to check into my room until after 5pm when check-in is at 3pm. I was told housekeeping was in there. Only to get in the room and there was a broken window. The bar was closed and so was the pool. My over experience wasn’t a good one.
Stayed 1 night in Oct 2025

6/10 Okay

Ebonye

Liked: Room comfort
Disliked: Staff & service
I can tell the bed Linens were not changed there were hairs and crumbs and things of that nature on the beds. The shower water went completely cold, ice cold, and I told the front desk. All they said was sorry about that and did nothing to resolve the issue.
Stayed 1 night in Oct 2025

6/10 Okay

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service
The property was clean for the most part. The property could use some updates. The a/c was not functioning properly but worked. The desk clerk at checkout was not very pleasant. I usually get a itemized bill receipt but I didn't. The elevators were extremely slow. The beds and bedding were comfy. The carpets had stains and hair was still in the shower from previous customers. It wasn't the IHG level that I am accustomed to.
Stayed 3 nights in Oct 2025

4/10 Poor

Anusha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance service could be better, we didn’t get room service for 3 days long stay
Stayed 2 nights in Oct 2025

2/10 Terrible

Kelvin

Stayed 1 night in Sep 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, but the room was perfect. Everything was clean and we had no problem checking in or out. Very convenient to all of the activities we were doing.
Stayed 1 night in Oct 2025