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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Exterior
Premium bedding, down duvets, pillow-top beds, blackout curtains
Free daily buffet breakfast
Lobby sitting area
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, OSHA Training Institute
    ‪3 min walk‬
  • Place, Heritage Park
    ‪14 min walk‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(68 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.2 out of 10
Very good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Communications Accessible)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Room, 1 King Bed (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Arlington Heights

Located in Arlington Heights, Holiday Inn Express Chicago NW - Arlington Heights by IHG is in the suburbs, within a 10-minute drive of Schaumburg Convention Center and Woodfield Mall. .This hotel is 3.7 mi (6 km) from LEGOLAND® Discovery Center and 6.2 mi (9.9 km) from Schaumburg Medieval Times.

What's nearby

  • OSHA Training Institute - 3 min walk - 0.3 km
  • Heritage Park - 14 min walk - 1.2 km
  • Schaumburg Convention Center - 4 min drive - 6.8 km
  • Woodfield Mall - 5 min drive - 7.4 km
  • Donald E. Stephens Convention Center - 11 min drive - 17.0 km

Getting around

  • Arlington Heights Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 19 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Pastry House Hippo - ‬5 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬19 min walk
  • ‪Johnnie's Beef - ‬5 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Arlington Heights? This hotel has 678 square feet (63 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (86 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Montana

Stayed 1 night in Dec 2025

10/10 Excellent

Shaik

Stayed 2 nights in Dec 2025

8/10 Good

FIGEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Dec 2025

6/10 Okay

Ethan

Business traveller
Liked: Staff & service
Good hotel, I enjoyed it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean and front desk was very friends and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Tawy

Liked: Cleanliness, staff & service, amenities
Clean room and lobby. The fragrant was amazing! Overall great stay. Breakfast as well
Stayed 1 night in Dec 2025

6/10 Okay

Makoto

Travelled with family
I used to stay this hotel many times in past time. Now, hall way carpet was wavy, no rice breakfast and front stuff is not friendly unfortunately.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Reasonably priced. Nice free breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean on the regular, staff was kind and helpful
Stayed 5 nights in Nov 2025

8/10 Good

Sukehiro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and breakfast is good.
Stayed 2 nights in Nov 2025

8/10 Good

Venancio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low toilet.Everything else good to excellent.
Stayed 5 nights in Nov 2025

10/10 Excellent

Huanfang, Shanghai

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Nice Service
Stayed 2 nights in Nov 2025

10/10 Excellent

Harold

Liked: Cleanliness, property conditions & facilities
Very clean breakfast good safe area
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcus

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Airport shuttle worked out well, just be aware it only runs 7am to 10pm.
Stayed 2 nights in Nov 2025

8/10 Good

arthur

Stayed 1 night in Nov 2025

8/10 Good

Phyllis

Stayed 2 nights in Nov 2025

8/10 Good

Ryusuke

Stayed 4 nights in Nov 2025

10/10 Excellent

Usman

Stayed 3 nights in Nov 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Star was nice. Rooms were clean. Good variety of breakfasts. Easy parking
Stayed 1 night in Nov 2025

8/10 Good

Perlita

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, quiet and comfortable. Hotel is in a great location.
Stayed 3 nights in Oct 2025

8/10 Good

Felicidad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Good complimentary breakfast. Shuttle to airport.
Stayed 1 night in Oct 2025