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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room
Free daily buffet breakfast
Point of interest
Lobby sitting area
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Place, Woodfield Mall
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Communications Accessible)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Room, 1 King Bed (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

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  • Parking included
  • Free WiFi
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4.2 out of 5, Very good, 743 reviews
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includes taxes & fees
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Comfort Inn & Suites Arlington Heights - Schaumburg

About the area

Arlington Heights

Located in Arlington Heights, Holiday Inn Express Chicago NW - Arlington Heights by IHG is in the suburbs, within a 10-minute drive of Schaumburg Convention Center and Woodfield Mall. .This hotel is 3.7 mi (6 km) from LEGOLAND® Discovery Center and 6.1 mi (9.9 km) from Schaumburg Medieval Times.

What's nearby

  • Schaumburg Convention Center - 4 min drive - 6.8 km
  • LEGOLAND® Discovery Center - 5 min drive - 7.4 km
  • Woodfield Mall - 5 min drive - 7.4 km
  • Schaumburg Medieval Times - 6 min drive - 10.7 km
  • Allstate Arena - 8 min drive - 12.7 km

Getting around

  • Arlington Heights Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Johnnie's Beef - ‬5 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬18 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Arlington Heights? This hotel has 678 square feet (63 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (86 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Reviews

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 590 out of 1007 reviews
Rating 8 - Good. 282 out of 1007 reviews
Rating 6 - Okay. 80 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the Stay

Enjoyed the stay. Really nice buffet breakfast. Very helpful and friendly front desk. Comfortable room. Good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeff A, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Rodney

Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and staff very friendly. The beds were very firm, which was a little uncomfortable for us. The outside noise from traffic was
Stayed 3 nights in Jul 2025

4/10 Poor

JON

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Sangkyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족

대체로 만족
Stayed 1 night in Jul 2025

10/10 Excellent

Pawonrat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot near ORD.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank H, Lampasas

Stayed 3 nights in Jul 2025

6/10 Okay

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Karin, Saint Petersburg

Travelled with partner
Liked: Cleanliness, amenities
It was just okay. Staff wasn't overly friendly. Have a good breakfast, but it was so crowded and people just hung around (all day) in the eating area. Probably would not go back there to stay. Just a quick stay but there are other better options.
Stayed 2 nights in Jul 2025

8/10 Good

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean,friendly. A bit far away. Great place for one night on the to or from the airport.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likerd the staff and general cleanliness. .orning breakfast was very good. Carpet in hallways needs changing. Could be a trip hazzard 4th floor.
Stayed 4 nights in Jul 2025

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities
Great property location and excellent staff who are in to meet/exceed customer expectations!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sergey

Stayed 2 nights in Jul 2025

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Asadullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near highway and Mitsua Japanese grocer and food court. Pillows dont have a lot of support and the elevator is incredibly slow. I've stayed here twice and would keep doing so.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eudys

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Fire Alarm False Alarm

Bed was comfy, but room is outdated. Walls had bubbles in them. The front door had a crack so breeze or anything can come in. We had ants on the table we had to get rid of. It’s a few but it keeps resurfacing. The bathroom had a little mold on the soap area, but wasn’t so bad. The worst part was the fire alarm went off at the hotel at 245 in the morning and it was just a false alarm. I have a toddler so that made it worst for her. And when we asked for just an hour extension to get some more sleep, they would not even accommodate. The front desk does not know how to communicate nor say thank you. I don’t think I’ll be staying here again and would not recommend it to anyone.
Stayed 2 nights in Jul 2025

4/10 Poor

Jeremy

Stayed 1 night in Jul 2025

8/10 Good

Diadette

The
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again, room was fairly spacious, clean, and clean smelling. Bed was comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it
Stayed 1 night in Jul 2025

10/10 Excellent

MIKITO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff members

It was amazing. All staff members were very nice. Especially the lady in front desk was very nice and warm.
Stayed 2 nights in Jul 2025