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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room
Lobby sitting area
Free daily buffet breakfast
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, OSHA Training Institute
    ‪3 min walk‬
  • Place, Heritage Park
    ‪14 min walk‬
  • Place, Schaumburg Convention Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Communications Accessible)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Room, 1 King Bed (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

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Lobby
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 870 reviews
The price is NZ$154
includes taxes & fees
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Comfort Inn & Suites Arlington Heights - Schaumburg

About the area

Arlington Heights

Located in Arlington Heights, Holiday Inn Express Chicago NW - Arlington Heights by IHG is in the suburbs, within a 10-minute drive of Schaumburg Convention Center and Woodfield Mall. .This hotel is 3.7 mi (6 km) from LEGOLAND® Discovery Center and 6.1 mi (9.9 km) from Schaumburg Medieval Times.

What's nearby

  • OSHA Training Institute - 3 min walk - 0.3 km
  • Heritage Park - 14 min walk - 1.2 km
  • Schaumburg Convention Center - 4 min drive - 6.8 km
  • Woodfield Mall - 5 min drive - 7.4 km
  • Donald E. Stephens Convention Center - 11 min drive - 17.0 km

Getting around

  • Arlington Heights Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬18 min walk
  • ‪Johnnie's Beef - ‬5 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Arlington Heights? This hotel has 678 square feet (63 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (86 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle, Hurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Haroutyoun

Great hotel. The only suggestion would be to extend breakfast until 10:00 am.
Stayed 3 nights in Sep 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Anika

Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, breakfast very good. The only negative was that there was no dining option walkable from the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Wancy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended, thanks a lot .
Stayed 4 nights in Sep 2025

10/10 Excellent

Micheal

Stayed 7 nights in Sep 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Weekend stay

Stayed 2 nights, hotel was clean, friendly staff, quiet . Location was great for visiting the Mitsuwa Maketplace. The only real complaint is the beds are so hard. Pillows were good, but the beds are not comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, friendly reception and nice rooms. Room was very clean with comfortable beds breakfast buffet had plenty of options and was quite good. Definitely recommend
Stayed 1 night in Sep 2025

10/10 Excellent

RAMCHANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Hardly 15 min drive from OHare airport. Nice and spacious rooms with refrigerator & oven. Complimentary breakfast was with very good options and really nice. Overall a great experience!! All 5 star rating !!
Stayed 3 nights in Aug 2025

10/10 Excellent

RAMCHANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near OHare airport (15 min drive). Nice rooms and excellent complimentary breakfast with lots of options.. Overall a great experience!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

LeBron

Very good stay. Nice hotel.
Stayed 5 nights in Aug 2025

6/10 Okay

Junaid

Travelled with family
Liked: Cleanliness
This is just an average hotel. The breakfast was average, the condition of the property is average. The room is average.
Stayed 2 nights in Aug 2025

8/10 Good

Mieko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yeidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos bien lo único más closet de ropa
Stayed 3 nights in Aug 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pick

My stay was very comfortable, and everything was very clean.
Stayed 7 nights in Aug 2025

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the stay was comfortable. Clean rooms equipped with a refrigerator and microwave. The TV channels weren't great. The elevators were slow. Breakfast was ok.
Stayed 2 nights in Aug 2025

10/10 Excellent

MASAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to place to stay. Always a good experience and never disappointed.
Stayed 8 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect just minor issue such as the speed of the internet but not as bad it’s tolerable. 👍👍👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, quiet and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

YOSHIMUNE

Stayed 2 nights in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities
No crib when online said cribs were available
Stayed 1 night in Aug 2025