Hotel Indigo Naperville Riverwalk by IHG

3.5 star property

Photo gallery for Hotel Indigo Naperville Riverwalk by IHG

Exterior
Exterior
Restaurant
Exterior
In-room safe, individually decorated, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
120 Water Street, Naperville, IL, 60540
  • Place, Riverwalk
    ‪3 min walk‬
  • Place, Riverwalk Park
    ‪3 min walk‬
  • Place, Centennial Beach
    ‪7 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, Multiple Beds (Living Area)

10.0 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, River View

9.8 out of 10
Exceptional
(16 reviews)
  • River view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Balcony (River View)

8.6 out of 10
Excellent
(10 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Single Bed

Suite, 1 Bedroom, Balcony (Living Area)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, River View (Living Area)

  • River view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, River View

9.8 out of 10
Exceptional
(13 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Balcony (Living Area)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Living Area)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (1.5 Bathrooms, Living Area, Sofa)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Accessible

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, River View (Living Area)

  • River view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Naperville

A stay at Hotel Indigo Naperville Riverwalk by IHG places you in the heart of Naperville, steps from Dandelion Fountain and 3 minutes by foot from Riverwalk. .This hotel is 0.1 mi (0.2 km) from Naper Settlement Museum and 0.2 mi (0.3 km) from Riverwalk Park.

What's nearby

  • Riverwalk - 3 min walk - 0.3 km
  • Riverwalk Park - 3 min walk - 0.3 km
  • Wentz Concert Hall - 5 min walk - 0.4 km
  • Centennial Beach - 7 min walk - 0.6 km
  • Edward Hospital - Main Campus - 12 min walk - 1.1 km

Getting around

  • Naperville Station - 16 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Sparrow Coffee Naperville - ‬1 min walk
  • ‪Fat Rosie’s Taco and Tequila Bar - ‬4 min walk
  • ‪Lantern Tavern & Grill - ‬3 min walk
  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪EMPIRE burgers + brew - ‬2 min walk

About this property

Hotel Indigo Naperville Riverwalk by IHG

Hotel in Naperville with 2 restaurants and a 24-hour fitness center
Hotel Indigo Naperville Riverwalk by IHG offers 158 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 158 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a ballroom.
Grab a bite at Quiubo, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Naperville? This hotel has 5600 square feet (520 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Quiubo - Onsite restaurant.
Plank Bar And Kitchen - Onsite restaurant. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Plank Bar And Kitchen
  • Quiubo

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,600 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 150 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Naperville Riverwalk
Hotel Indigo Naperville
Hotel Indigo Naperville Riverwalk
Hotel Indigo Naperville Riverwalk by IHG Hotel
Hotel Indigo Naperville Riverwalk an IHG Hotel
Hotel Indigo Naperville Riverwalk by IHG Naperville
Hotel Indigo Naperville Riverwalk by IHG Hotel Naperville

Hotel Indigo Naperville Riverwalk by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1002 reviews
Rating 8 - Good. 147 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It started with the help of Edwin at the front desk. He was very accommdating and friendly. The bed was comfortable and the rooms are nice. We had breakfast at the restaurant on the way out. Good food.
Stayed 1 night in Oct 2025

10/10 Excellent

MANDA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was great and helpful. Hotel had great charm
Stayed 4 nights in Oct 2025

10/10 Excellent

Timothy

Stayed 5 nights in Oct 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got to are room unpacked, everything.Then, we went out for a little bit.Then, when we came back to our hotel room, there was water.Everywhere, in our bathroom, they had to send maintenance to clean it all up.And then after that, they gave us a new room after that everything was great we would stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and great staff!
Stayed 2 nights in Oct 2025

8/10 Good

Valerie

Travelled with partner
Liked: Amenities
It wasn’t very sound proof. Could hear neighbors
Stayed 1 night in Oct 2025

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved our stay. Staff was wonderful. The only thing I’d recommend to improve is sharing more information about the restaurant hours and possible room service. There wasn’t anything posted or listed in my room and the only information I saw was on a handwritten chalkboard.
Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Stayed 2 nights in Oct 2025

10/10 Excellent

Corey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place I've booked multiple times
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service
Very nice room close to everything in Naperville
Stayed 3 nights in Oct 2025

6/10 Okay

ray

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing location
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking ramp full. Had to drive through several times
Stayed 2 nights in Oct 2025

10/10 Excellent

Megan

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for room cleanliness. Could have been a little cleaner. Room kinda smelled old or musty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jeffrey

Disliked: Amenities
I am trying to cancel this reservation as it turns out I made it for the wrong date but the way tech is working I am unable to do it from my flight to Rome - where I am now.
Stayed 1 night in Oct 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

Maurice

Stayed 3 nights in Sep 2025

10/10 Excellent

Evelyn, Carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We stayed one night and customer service was top notch. Drinks at the bar were delicious!!!! We will be back!!! Thank you!!!!
Stayed 1 night in Sep 2025