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Arlo Chicago

4.0 star property

Photo gallery for Arlo Chicago

Exterior
Breakfast, lunch, dinner served; American cuisine
Lobby
Room, 1 King Bed (Millennium)
Room, 1 King Bed (Millennium)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

View map
168 N Michigan Avenue, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Millennium Park
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (Millennium)

Room, 1 King Bed (Millennium) | View from room

Room, 1 King Bed (Millennium)

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (ADA)

Room, 1 King Bed (ADA)

Room, 1 King Bed (ADA)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (ADA)

Room, 1 King Bed (ADA)

Room, 1 King Bed (ADA)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Millennium - ADA)

Room, 1 Queen Bed (Millennium - ADA) | View from room

Room, 1 Queen Bed (Millennium - ADA)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (ADA)

Accessible bathroom

Room, 2 Double Beds (ADA)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (ADA)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed (ADA)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chicago

With a stay at Arlo Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and Millennium Park. .This hotel is 0.2 mi (0.3 km) from Chicago Riverwalk and 0.8 mi (1.3 km) from Grant Park.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Millennium Park - 2 min walk - 0.2 km
  • Chicago Riverwalk - 3 min walk - 0.3 km
  • Grant Park - 10 min walk - 0.9 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Millennium Station - 2 min walk
  • Randolph-Wabash Station - 2 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Giordano's - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Intelligentsia Coffee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Arlo Chicago

Hotel with a restaurant, steps from Michigan Avenue
Arlo Chicago offers 218 air-conditioned accommodations with laptop-compatible safes and espresso makers. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 218 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy American cuisine at About Last Knife, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 9:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 1:00 PM and on weekends between 9:00 AM and 1:00 PM.
About Last Knife - This steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Valet parking on site (USD 76 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • About Last Knife

Things to do

  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (106 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 0.5 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 76 per night
  • Offsite parking fee: USD 55 per day (0.1 mi away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 60601

Property is also known as

Hotel Julian Chicago
Julian Chicago
Hotel Julian
Arlo Chicago Hotel
Arlo Chicago Chicago
Arlo Chicago Hotel Chicago

Arlo Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1327 out of 1829 reviews
Rating 8 - Good. 317 out of 1829 reviews
Rating 6 - Okay. 106 out of 1829 reviews
Rating 4 - Poor. 45 out of 1829 reviews
Rating 2 - Terrible. 34 out of 1829 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful room and a great location! Would definitely recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Carl, Liverpool

Liked: Cleanliness, amenities, property conditions & facilities
A good location, modern, clean and friendly staff.
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Susanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Jun 2025

4/10 Poor

Destiny

Travelled with group
Disliked: Amenities
For the location of the hotel the price was ok. The customer service and competence of the employees working in the hotel, bar and restaurant are concerning. The few employees That deserve kudos are Antwan, Tyrelle and Nakyla. Each of them seemed to have the correct knowledge and understanding about policies, location and how to do their job correctly. The other employees at that hotel definitely need better training/onboarding so they can better assist customers coming into the hotel.
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible pillows, worst mattress I’ve ever slept on, there was an ant on the bed, no soundproofing what so ever. I could hear my neighbours shower, every conversation on the
Stayed 2 nights in Jun 2025

10/10 Excellent

RJ

Check in and check out we’re easy. The staff were all friendly and helpful. The room was as advertised with a great view.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arlo was a great hotel for our short stay in Chicago. Great location to restaurants, bars and parks. Our room was clean and our bed was comfortable. The only downside was the room had an adjacent door to the room next door so we could hear the gentleman whistling in his shower. Otherwise we had an excellent stay at the Arlo and will probably stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave us free upgrades for Expedia VIP, was great
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right on Michigan Ave central to everything. Good sized room for a city hotel. Towels were soft and amenities nice. I couldn't get the temperature right with AC and comforter weight but otherwise everything was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Selima

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Antwon was amazing!
Stayed 1 night in Jun 2025

6/10 Okay

Meg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, easy & polite. The room was TINY. I travel to/stay in Chicago 6-10x per year and this was by far the smallest room I've stayed in. I ordered room service for breakfast and waited nearly an hour for food and had to call down (40 mins after ordering) to alert that Id put an order in. This then meant I was rushed to check out and, while there was a line of 3 guests waiting, there was only one person working the desk while two other employees stood chatting with one another and not acknowledging the guests needs. When servicing business travelers this isn't acceptable.
Stayed 1 night in Jun 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service
Place is great. Very convenient and walkable to museums restaurants shopping parks and the lakefront. My only complaint is they ran out of caffeinated coffee on our last morning. What?! No worries, plenty of coffee shops nearby
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Comfy bed- pillows are amazing!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing that was confusing was parking. The hotel directs you to the loading dock / back entrance on Garland (basically an alley) but Apple GPS will take you to a section of Garland a block off prompting you to re route a half dozen city blocks worth of one ways. That can be a pain around rush hour as it is all left turns. Once getting to the right spot everything was smooth. Terrell greeted us nicely and walked out to the alley where we temporarily parked to make sure we knew where to go from there to the garage. Service was A-plus, room was comfortable and it was easy to get around on foot. Lots of restaurant and nightlife options nearby. Extremely convenient to Chicago Theatre.
Stayed 1 night in Jun 2025

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
No one at desk to check us in. The machine said check in so I spent 20 minutes entering the info. Then someone showed up and said you can’t check in that way. And now there is a long line.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Stayed 4 nights in May 2025

6/10 Okay

Sherlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Review of Arlo Hotel – Mixed Experience I recently stayed at the Arlo Hotel and while the front desk staff was exceptional—truly welcoming, professional, and accommodating—there were a couple of key issues that would prevent me from staying here again or recommending the property to others. 1. Parking Inconvenience: Parking was a major drawback. The hotel does not offer valet or on-site parking, which is especially inconvenient if you’re traveling with multiple bags. Guests are expected to park across the alley at a nearby Enterprise garage. While the hotel validates parking, it only offers a discounted rate—not full validation. We still ended up paying over $40. Perhaps I'm used to a higher level of convenience, but this felt like an unnecessary hassle. 2. Disappointing On-Site Bar Experience: My friend and I visited the on-site bar hoping to enjoy a drink, but unfortunately, the service was non-existent. We were not acknowledged or assisted after seating ourselves, so we left and ended up at Cindy’s at the Athletic Club down the street—a much more enjoyable experience and exactly the level of service we were looking for. On the positive side, the property itself is stylish, centrally located, and again, the front desk team deserves full credit for their outstanding service. However, the parking situation and the poor bar experience were significant enough to impact our overall stay. I truly hope this feedback helps the team improve these aspects for future guests.
Stayed 1 night in Jun 2025

10/10 Excellent

Jocelyn

Stayed 2 nights in May 2025

2/10 Terrible

Miranda

Stayed 1 night in Jun 2025