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Hyatt House Chicago West Loop

3.5 star property

Photo gallery for Hyatt House Chicago West Loop

City view from property
Lobby
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly

Explore the area

View map
105 N MAY STREET, Chicago, IL, 60607
  • United Center
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪3 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (High Floor)

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (High Floor)

Fridge, coffee/tea maker

Studio, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

City view

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Kitchenette (2 Queenbed & 1 Sofabed)

Fridge, coffee/tea maker

Studio, Multiple Beds, Kitchenette (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(23 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Kitchenette

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room (Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

With a stay at Hyatt House Chicago West Loop in Chicago (Downtown Chicago), you'll be within a 5-minute drive of United Center and Millennium Park. .This hotel is 1.8 mi (2.8 km) from Chicago Riverwalk and 1.9 mi (3 km) from Michigan Avenue.

What's nearby

  • United Center - 2 min drive - 1.8 km
  • Willis Tower - 2 min drive - 1.8 km
  • Chicago Riverwalk - 3 min drive - 2.9 km
  • Michigan Avenue - 3 min drive - 3.2 km
  • Millennium Park - 3 min drive - 3.2 km

Getting around

  • Chicago Western Avenue Station (BNSF) - 4 min drive
  • Ashland Station (Green Line) - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪McDonald’s Global Menu Restaurant - ‬3 min walk
  • ‪Nancy's Pizzeria - ‬3 min walk
  • ‪City Winery Chicago - ‬3 min walk
  • ‪Gyuro Ramen - ‬3 min walk
  • ‪Lou Malnati's Pizzeria - ‬4 min walk

About this property

Hyatt House Chicago West Loop

Hotel with free breakfast, near United Center
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 260 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Hyatt House Chicago West Loop, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 68 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 68 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 60607

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 674 out of 1035 reviews
Rating 8 - Good. 191 out of 1035 reviews
Rating 6 - Okay. 77 out of 1035 reviews
Rating 4 - Poor. 46 out of 1035 reviews
Rating 2 - Terrible. 47 out of 1035 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ArcHaven

Stayed 1 night in Jun 2025

8/10 Good

Lawrence, Maple City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrival and departure were complicated by the lack of any area under the control of the hotel in which to park a car for loading and unloading. Facility itself was very clean and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time. This was our second trip and we loved it just as much or even more. Great stuff staff, comfortable bed, nice size room and great breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Ernesto

Stayed 2 nights in Jun 2025

10/10 Excellent

Charisa

Liked: Cleanliness, property conditions & facilities
I would book here again
Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Stayed 1 night in Apr 2025

10/10 Excellent

Gladies

Stayed 1 night in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place for a family in the West Loop! The rooms are very large (especially for Chicago). Easy walk to the trains and lots of restaurants nearby. Bonus? The pool was great for the kiddos to get a little swimming in. The breakfast in the morning was perfect - enough yummy options for everyone. We will definitely stay again!
Stayed 2 nights in May 2025

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Stayed 2 nights in May 2025

10/10 Excellent

Mes

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very calm area and very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff.
Stayed 2 nights in May 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kristina

Stayed 2 nights in Feb 2025

8/10 Good

Madalyn

Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel but not was we’re used too

They stay was good.Nice quiet location staff semi friendly but seems unbothered. The breakfast could have been better. The only downfall was we thought we were able to park in garage but it’s so small maybe 10 cars can fit. We registered to park but couldn’t, had to park in another garage a block away. While checking out I made sure to ask attendant to double check our parking and to remove it because we didn’t get a chance to park in the garage. While getting on the road to go back home I received and invoice for parking and a transaction on my bank account. I called customer service and she advised I will receive refund in 7-10 business days. I specifically asked if she would send a confirmation and she assured she would. I have made it home 8 hours later and still no confirmation. I will wait to see if my money is refunded in about 7 days and call again. Wasn’t the worst experience but I probably wouldn’t stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean and comfortable
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Online check-in didn't work, no parking, it looks like renovations are underway, it's loud, and room furnishings look cheap. The only good thing is the location.
Stayed 1 night in May 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Amenities
Yes
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

8/10 Good

Ruby, Springfield

Liked: Cleanliness
It was closer to the event we were attending.
Stayed 3 nights in Mar 2025

2/10 Terrible

Florence

Travelled with partner
Disliked: Cleanliness, amenities
The room looked ok at first until we open the refrigerator and foul smell and spoiled food found. We had a wedding event to go to right away, so i just re moved all the food and took them to the front desk to dispose of. The hotel was informed but since we had an event to go to, we did not have time to go thru the rest of the room until late in the evening. I was looking for glasses for my water, noticed the diswasher unit just practically unattached when i tried to open the door....which was a surprise (i did inform the hotel as well). Glasses did not look throughly cleaned. Because of the above, i was paying a little more attention when i use the shower, which i notice black molds on the shower curtain! I am extremely disappointed of the room and told to reach out to get a refund for the stay. I hope Expedia will help me to get the compensation. Please contact Roberto Madera AGM regarding to this matter. Thank you! Sincerely, Florence
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy room and friendly staff. Super convenient to restaurants, live music and shopping. Very walkable area.
Stayed 1 night in May 2025