See all properties
Save

MainStay Suites Chicago Schaumburg

2.5 star property

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed | View from room
Interior
Full-sized fridge, microwave, stovetop, dishwasher

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪11 min walk‬
  • LEGOLAND® Discovery Center
    ‪18 min walk‬
  • Schaumburg Convention Center
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(60 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio

Wyndham Garden Schaumburg Chicago Northwest

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
3.4 out of 5, (1002)
The price is NZ$230
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Wyndham Garden Schaumburg Chicago Northwest

About the area

Schaumburg

When you stay at MainStay Suites Chicago Schaumburg in Schaumburg, you'll be in the business district, within a 5-minute drive of Woodfield Mall and Schaumburg Convention Center. .This hotel is 13 mi (21 km) from Donald E. Stephens Convention Center and 11 mi (17.6 km) from Allstate Arena.

What's nearby

  • Woodfield Mall - 11 min walk - 1.0 km
  • LEGOLAND® Discovery Center - 18 min walk - 1.5 km
  • Schaumburg Convention Center - 3 min drive - 3.5 km
  • Topgolf - 5 min drive - 4.6 km
  • Schaumburg Medieval Times - 5 min drive - 5.3 km

Getting around

  • Roselle Medinah Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 18 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪Cinnabon - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with a 24-hour fitness center and a 24-hour business center
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 120 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a picnic area, barbecue grills, and a vending machine.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 108 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcoz

Stayed 2 nights in Apr 2025

8/10 Good

Mikea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Mar 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear MainStay Suites Schaumburg Management, I am writing to formally express my deep disappointment regarding our recent stay at your hotel. The conditions we encountered were entirely unacceptable and, in several cases, unsafe. We believe a full or partial refund is warranted based on the following serious issues: Cleanliness and Room Condition: Dishes were left dirty in the dishwasher, including a pot with burnt food. The provided silverware was inadequate — for example, only one spoon was available. Stains were present on both the couch and mattress. The couch mattress was ripped, worn down, and uncomfortable, with exposed springs. A spare blanket was wadded up into a ball and appeared unsanitary. No fitted sheet was provided for the pull-out mattress. Safety and Security Issues: Side doors intended for keycard access were often unlocked or would not close properly, leaving the hotel accessible to anyone. We had to manually attempt to shut one door that would not latch securely. After a keycard malfunction, my husband was issued a new room key without any verification beyond stating our room number — a major security concern. These lapses in security made us feel extremely unsafe during our stay. Environmental Conditions: The hotel had a persistent unpleasant odor, suggesting poor cleaning and ventilation practices. We experienced a highly disruptive incident where another guest was screaming for over an hour, which required police intervention. This is the major issues.
Stayed 3 nights in Apr 2025

2/10 Terrible

Tony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Zero stars I don't recommend

I understand that this hotel allows dogs, however there was dog poop scattered all over. Some of it looked like it had been there for days. The trash can at the end of the hall had full trash bags sitting around it. The furniture in the room waa dirty and worn. The curtains were old and had stains on them. Not to mention they were hanging off the rods. I only had one fork. The kitchen sink didnt drain and the garbage disposal didnt work. There wasn't any dish soap. The ice maker in the freezer took just about my entire stay to make 2 cups of ice. If it were possible i would love to get a FULL refund. I have photos of everything that I have put in this message. Oh cant forget the piece of bread that was left in the cabinet. It was hard as a rock. Maybe a few weeks old.
Stains on curtain
Filthy chair
Refrigerator dirty on top
Filthy chair
Stayed 1 night in Apr 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my lodging.
Stayed 1 night in Apr 2025

6/10 Okay

Moulali

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Clean, quiet rooms, comfy bed. Great shower. Nice kitchen. Nice easy chair. I always stay here when in Schaumberg.
Stayed 1 night in Apr 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the price.
Stayed 7 nights in Jan 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

2/10 Terrible

Danny

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Non smoking hotel and the room smelt like cigarette smoke terribly. Also whole place stunk. Bugs in bathroom, hairs in the tub. Not clean.
Stayed 1 night in Apr 2025

2/10 Terrible

kaycee

Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Travelled with family and small children
Disliked: Cleanliness
I liked the coffee and tea in the morning. I didnt like when i got to my room how filthy it was.
Stayed 7 nights in Mar 2025

10/10 Excellent

April

Stayed 10 nights in Mar 2025

6/10 Okay

Nihal Nur

Disliked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

Arturo

Stayed 7 nights in Mar 2025

6/10 Okay

motohisa, Dunwoody

Stayed 3 nights in Mar 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Christie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

4/10 Poor

Jeffrey

Travelled with family
Disliked: Amenities, property conditions & facilities
It was a very busy weekend in the area so I’m not sure if they tried cutting corners on cleaning the room. The room was pretty dirty full bag of garbage in room when we arrived, no soap of any kind, no shampoo and no blankets for sofa sleeper. The bathroom floor and toilet were pretty dirty with a fair amount of hair.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shweta

Stayed 18 nights in Jan 2025

8/10 Good

Soon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025