6/10 Okay
Jill
Travelled with group
5 May 2025
Disliked: Staff & service
I was unimpressed right at check in. We pulled up to the valet and no one paid us any attention. My friend rolled down the window to get their attention, still ignored. I literally turned my hazards on so she could get out, go inside to get a luggage cart, AND then we got attention. One thing they don't tell you is there's literally NO parking. They also charged me $72 for valet just for me to park my own car in front of the hotel because they didn't have anyone to drive a manual (the not being able to drive it, I understand), but $72 to just hold onto my key & put a tag in my window) is ridiculous? $72 to sit for ONE night. The elevators are VERY TINY and claustrophobic. I had to wait for the elevator 3x before it was empty to be able to get in just me and the luggage cart. Rooms are small & you can hear everything. The one thing that I did enjoy was the Nora lounge.
Jill
Stayed 1 night in May 2025