Credits when due. Great amenities for kids, shallow pool, sand, beach, ice cold lazy river, kids activities club, arcade room, free wifi. For a family vacation, it is above other places, especially beach pool was something kids spent most time.
Check in/out process is lacking quality. Bell desk didn’t put any effort to find a moving cart, simply advise to check all towers (3 of them) to find on your own. Great start and last day. Sever smell around some parts of the site. Overall plumbing issues in toilet.
Great pool, insufficient chairs to shade. Parking is not bad, but unclear what part belongs resort/restaurants around.
During daytime when guests are enjoying pool, onsite right next to pool pressure water was used for cleaning; It lasted more than unnecessary 30m , let guests enjoy nature sounds (quite a bit birds actually).
As a kids entertainment 8/10, but as a vacation resort 2/10. Owners admit issues and claim ongoing remodel. That’s not acceptable.
Lastly, it is quite annoying you need key to move around the site. Every door would need badge in. Wristbands need to have such support so you don’t really carry credit card size things. Not sure if some wristbands has RFID, they were attempting to open doors.