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The Westin Chicago Northwest

4.0 star property

Photo gallery for The Westin Chicago Northwest

Exterior
View from property
Lobby lounge
Junior Suite, 1 King Bed, Non Smoking
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available

Explore the area

View map
400 Park Blvd, Itasca, IL, 60143
  • Place, LEGOLAND® Discovery Center
    ‪6 min drive‬
  • Place, Woodfield Mall
    ‪6 min drive‬
  • Place, Schaumburg Convention Center
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(67 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 107 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Itasca

When you stay at The Westin Chicago Northwest in Itasca, you'll be in the business district, within a 15-minute drive of Woodfield Mall and Schaumburg Convention Center. .This hotel is 11.3 mi (18.2 km) from Donald E. Stephens Convention Center and 8.5 mi (13.7 km) from Allstate Arena.

What's nearby

  • Alexian Brothers Medical Center - 3 min drive - 3.2 km
  • 390 Golf Experience - 3 min drive - 3.2 km
  • LEGOLAND® Discovery Center - 6 min drive - 8.1 km
  • Woodfield Mall - 6 min drive - 8.4 km
  • Schaumburg Convention Center - 8 min drive - 11.2 km

Getting around

  • Roselle Medinah Station - 5 min drive
  • O'Hare Station - 26 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Buona - ‬3 min drive
  • ‪Real Time Sports - ‬18 min walk
  • ‪Wendy's - ‬3 min drive

About this property

The Westin Chicago Northwest

Suburban hotel with area shuttle service and a 24-hour fitness center
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 416 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by the hotel's restaurant, Market Place, for lunch, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Itasca? This hotel has 43817 square feet (4071 square meters) of space consisting of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 154 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

vinish, orland park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jul 2025

6/10 Okay

harshit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great pool.
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin Neal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Shower was clogged but other than that I’d stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose, Orlando

Liked: Amenities
Loved
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Quite comfortable.
Stayed 14 nights in Jul 2025

8/10 Good

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Sewell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Very well kept! Friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Maikel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, upscale.
Stayed 1 night in Jul 2025

2/10 Terrible

James

Disliked: Property conditions & facilities
No
Stayed 3 nights in Jul 2025

6/10 Okay

Patricia

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Have been traveling a lot in the past couple months and this hotel made me feel like I was at home. Only issue was air conditioning was a little weak but other than that I would definitely stay again
Stayed 3 nights in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Amado

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the pool and jacuzzi was nice. I love the starbucks inside the hotel. Itasca train station is five minutes away to take you to Chicago union station, that was nice. The only thing was you have to pay for wifi, but other than that it was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim Yeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room big, clean and comfortable bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Scelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 3 nights in Jul 2025

4/10 Poor

Ethan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking was easy but the events held there were very loud and lasted very late into the night.
Stayed 4 nights in Jul 2025

6/10 Okay

MICHELLE, Arlington Heights

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great, staff was professional. I did ask for a rollaway bed since the website said those are free upon request but was told the room I had would not allow it but didn’t get option to change rooms. Also at night the air conditioning turned off we woke up hot in the middle of the night and not able to turn on it completely shuts off and not able to turn on again finally in the morning I was able to so I feel this is controlled which is not ok we were hot. The hotel is nice but if you want a restful night probably not the place we had people so loud around us outside until like 2am then again a T )am little kids running and screaming outside our door
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lobby & Events taking place were amazing, the walking trail was also and amazing experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gopakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Manny at the desk was superlative
Stayed 3 nights in Jul 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Love the shampoo and conditioner provided
Stayed 1 night in Jul 2025

8/10 Good

kyle

Liked: Cleanliness, staff & service
Housekeeping knocked on my door around 9:30 am when I had my do not disturb sign on my door. Very annoying. Check in clerk did not share any info on the hotel (breakfast, gym, etc.) or acknowledge my Marriott status.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025