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The hotel is in need of repair. The pool area has many loose and missing tiles and most chairs were broken. The unit itself was ok, but felt dirty. Marks in the walls, carpet, couch. The tv also wouldn’t turn on after the first day. Telephone wouldn’t call reception either so I had to call using my mobile. The neighbours smoked most of the time we were there which really ruined our ability to enjoy the amazing view. The kitchen was stocked ok, but couldn’t even open a bottle of wine and the fridge was luke warm at best. We didn’t end up cooking either, but having plates and bowls and such was a big help.
Really enjoyed having two rooms and the loft was good. The aircon was great too. Laundry in unit was a huge help as we all only had one towel each to use for both showers and pool for the length of our stay. The main bathroom shower head wouldn’t stay up so it made it hard for adults to shower.
The car parking was convenient but really tight to get our midsized SUV in and out.
Overall we were disappointed with the stay for the money we spent. We won’t return to this hotel.
We found black hairs on the bed, eyelashes in the bathroom and a overall general uncleansiness throughout the apartment.
Stains on the pillows and mould forming on the curtains.
It left for an unpleasant stay
Darren
Stayed 1 night in Apr 2025
2/10 Terrible
Kelly
11 Apr 2025
Kelly
Stayed 1 night in Apr 2025
8/10 Good
Michael
10 Apr 2025
Liked: Cleanliness, room comfort
A perfect weekend in the entrance
Very nice hotel and perfect location for a weekend in the entrance -and what a view we had from our balcony. Room has everything you need everything works and was perfectly clean
Michael
Stayed 1 night in Apr 2025
6/10 Okay
Kerrie
5 Apr 2025
Liked: Cleanliness
Kerrie
Stayed 4 nights in Mar 2025
8/10 Good
MARGARET
1 Apr 2025
Liked: Cleanliness, room comfort
Short stay
When I booked I had the option of a studio with no housekeeping which was cheaper I took the second option which was dearer expecting housekeeping would be included however on arrival there was no housekeeping and we were given 2 food vouchers value $10.As we were there for 3 nights this was a poor substitute. I feel this should be made clearer on the website that housekeeping is included.
MARGARET
Stayed 3 nights in Mar 2025
6/10 Okay
Catherine
29 Mar 2025
Catherine
Stayed 1 night in Mar 2025
8/10 Good
Catherine
28 Mar 2025
Liked: Cleanliness
The view was beautiful. Enjoyed coffee while watching the sun rise. The sliding door out to the balcony was broken when I got in. I wasn't able to lock it the first night. However it was repaired quickly when I reported it. Dryer had a broken door this was also reported. Otherwise it was an enjoyable stay
All good except that the room smelt of stale cigarette smoke - especially on the first night
Jodi
Stayed 2 nights in Mar 2025
6/10 Okay
Narelle
Business traveller
21 Mar 2025
Liked: Cleanliness
Expect better for the price
Lounge was stained not 1 Bedroom apartment just a studio with the bed having sliding slatted walls around it, can’t see tv from bed only from lounge which was stained with I hate to say. Bad layout.
So after a ramshackle start to my stay were my booking did not exist to waiting well over an hour to get booked in even though I had confirmation on my phone To no tv channels a sometimes internet My first impression was not good But luckily Bill came on the next day and what an absolute champion of a manager he is There was no mucking around with Bill he straight away organised a room transfer and a fantastic room it was The oaks are lucky to have this guy working for them I would have well and truely bagged this place out if it wasn’t for Bill
I would now recommend you stay at the oaks entrance and book it through Bill
Quick little getaway. Comfy bed room had all we needed. Restaurants, cafes and shops all walking distance. Across the road from the water. Great views. A bit more active on weekends.
Check-in was very easy. The lady on Reception, Tasa, is very nice and knowledgeable. Accommodation is very good, clean, comfortable bed. The WatersEdge Restaurant is great for breakfast, lunch or dinner. Very good live music right next door @ the hotel. The only downside is having to pay $20 per night for on-site parking. Have stayed there three times & enjoyed it.
john
Stayed 2 nights in Feb 2025
10/10 Excellent
Luke
5 Mar 2025
Liked: Cleanliness, room comfort
Luke
Stayed 2 nights in Mar 2025
8/10 Good
South Gippsland Bread
5 Mar 2025
Liked: Cleanliness, room comfort
Wonderful coastal view at The Entrance
We had lovely 3 night stay ( same time as last year) but few negatives - terrible internet - very disappointing - very hard to watch Foxtel (which they provide!) Oaks need to upgrade so patrons can actually watch a movie !!!! Pool also in need of tile repair ( was in same condition as last year)
But we love the location, view fantastic, staff great, friendly & helpful - we hope to get back