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Captains Club Hotel

4.0 star property

Photo gallery for Captains Club Hotel

Exterior
In-room safe, free WiFi, bed sheets
Serves lunch and dinner
Terrace/patio
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
Wick Lane, Christchurch, England, BH23 1HU
  • Place, Christchurch Harbour
  • Place, Southbourne Beach
    ‪3 min drive‬
  • Place, Mudeford Quay
    ‪6 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Luxury Double Room, River View

Luxury Double Room, River View

Luxury Double Room, River View

9.6 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Twin Room, River View

Luxury Twin Room, River View

Luxury Twin Room, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Suite, River View (Small)

Luxury Suite, River View (Small)

Luxury Suite, River View (Small)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 6 bedrooms
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Suite, River View (Large)

In-room safe, free WiFi, bed sheets

Luxury Suite, River View (Large)

  • 3 bedrooms
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 3 Bedrooms, River View

Luxury Suite, 3 Bedrooms, River View

Luxury Suite, 3 Bedrooms, River View

  • 2 bedrooms
  • River view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Luxury Double or Twin Room, Mobility Accessible

Luxury Double or Twin Room, Mobility Accessible

Luxury Double or Twin Room, Mobility Accessible

  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, Multiple Beds, River View

Luxury Suite, Multiple Beds, River View | Living area

Luxury Suite, Multiple Beds, River View

  • 2 bedrooms
  • River view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Christchurch

When you stay at Captains Club Hotel in Christchurch, you'll be on the riverwalk, within a 15-minute drive of New Forest National Park and Bournemouth Pier. .This spa hotel is 10.9 mi (17.5 km) from Poole Harbour and 4.1 mi (6.7 km) from Bournemouth Beach.

What's nearby

  • Southbourne Beach - 3 min drive - 1.7 km
  • Mudeford Quay - 6 min drive - 4.4 km
  • O2 Academy Bournemouth - 6 min drive - 4.6 km
  • Bournemouth Beach - 8 min drive - 6.3 km
  • Bournemouth International Centre - 11 min drive - 8.6 km

Getting around

  • Christchurch Station - 14 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 9 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min walk
  • ‪The Saxon Bar - ‬8 min walk
  • ‪Soho - ‬4 min walk
  • ‪Boathouse - ‬3 min walk
  • ‪Bodega - ‬3 min walk

About this property

Captains Club Hotel

Riverwalk hotel with a full-service spa and free breakfast
Captains Club Hotel offers 29 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Christchurch hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 29 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at Captain's Club Restaruant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Captain's Club Restaruant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Quay Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captain's Club Restaruant
  • Quay Bar

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Captains Club Hotel Christchurch
Captains Club Christchurch
Captains Club Spa
Captains Club Hotel Hotel
Captains Club Hotel Christchurch
Captains Club Hotel Hotel Christchurch

Reviews

Captains Club Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 156 out of 202 reviews
Rating 8 - Good. 38 out of 202 reviews
Rating 6 - Okay. 7 out of 202 reviews
Rating 4 - Poor. 1 out of 202 reviews
Rating 2 - Terrible. 0 out of 202 reviews

Reviews

10/10 Excellent

Simon

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and ideal location to explore.
Stayed 3 nights in Jul 2025

8/10 Good

Gwyn

Liked: Staff & service
Disliked: Property conditions & facilities
River view and surroundings. Not pristine in bedroom & bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Staff & service, amenities
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Stayed 1 night in Jun 2025

8/10 Good

Lauraine

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Reception staff were exceptional
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had.
Stayed 2 nights in Mar 2025

10/10 Excellent

David Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the Captains Club hotel was excellent!
Stayed 9 nights in Feb 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Travelled with partner
Fabulous breakfast and guy on reception with friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely retreat

Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
Stayed 1 night in Jan 2025

6/10 Okay

JITEN, Denham

The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024