Chum Creek Ski Resorts

Great Facilities

The food was really very good and the staff were lovely.

We had a great stay here. The staff were excellent and so helpful. The location was great. Right next to a huge shopping centre and next to the station so really easy to get in to Central Melbourne and all surrounding areas. Would definitely stay again.

Hotel is heritage listed building and is exquisitely decorated with antiques and decor true to its era. We were looking for a place to stay for a family celebration, where we could have dinner and stay the night without travelling anywhere and booked elenors restaurant as well as 4 rooms. Two weeks before our stay they closed the restaurant and cancelled our booking, which meant we had to drive to a nearby restaurant for dinner. It was disappointing and no real reason was given. It took 2 phone calls (via AI answering service) to find out any information. We found the whole hotel is very light on for staff, the pool is in total disrepair which lead us to believe there are budget issues and cost cutting. The rooms are very large and lovely but the air-conditioning is not fit for purpose. We slept with the balcony doors open at night to cool the room down and it was below 30.degrees during the day. Overall it's a lovely historic property but in need of some TLC and additional real life (not AI) staff.

The room was great, spacious and the balcony and view were great. Water presure to the spa bath was very weak, which was surprising as the shower pressure was great.(strange..) Otherwise our stay was great and I wouldn't hesitate to stay again, or recommend to friends.

AC good