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Room type Options Nightly price Book
Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View
Room with view
1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Room, 2 Single Beds
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Room, 1 Double Bed
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Double Bed
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 Double Bed, Ocean View
Room with view
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 2 Single Beds, Ocean View
Room with view
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with a full-service spa, near Aquanor

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

Located in Saint-Denis, Hôtel Exsel Créolia is a 3-minute drive from Aquanor and 6 minutes from Petit Marche. This spa hotel is 1.7 mi (2.7 km) from Plage de Sainte Clotilde and 2.5 mi (4 km) from Natural History Museum.

Make yourself at home in one of the 108 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a banquet hall.

Satisfy your appetite for lunch or dinner at Kaloupile, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Saint-Denis? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Mercure Créolia Saint-Denis La Réunion

14 Rue Du Stade Montgaillard, Saint-Denis, 97400

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Hair salon
  • Total number of rooms - 108
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • Number of meeting rooms - 5
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Banquet hall
  • Eco-friendly cleaning products used
  • Uncovered parking
  • Wheelchair accessible: No
  • Fence around pool
  • At least 80% of all lighting comes from LEDs
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • No accessible shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Free self parking

Room Amenities

Hôtel Exsel Créolia offers 108 accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Saint-Denis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Kaloupile - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

La Varangue - This lobby lounge is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Things to do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Massages

Accessibility

  • Wheelchair-accessible parking
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No cots (infant beds) available

No lifts

Children stay free

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Early check-in fee: EUR 89 (subject to availability)
  • Late check-out fee: EUR 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Créolia
  • Hotel Mercure Créolia
  • Hotel Mercure Créolia Réunion
  • Hotel Mercure Créolia Saint-Denis
  • Hotel Mercure Créolia Saint-Denis Réunion
  • Hotel Mercure Réunion
  • Hotel Mercure Saint-Denis
  • Mercure Créolia Réunion
  • Mercure Créolia Saint-Denis Réunion
  • Hôtel Exsel Créolia Hotel
  • Hôtel Exsel Créolia Saint-Denis
  • Hôtel Exsel Créolia Hotel Saint-Denis
  • Hotel Mercure Créolia Saint Denis La Réunion

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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