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Poenamo Hotel

3.5 star property

Photo gallery for Poenamo Hotel

Villa
1 bedroom, down duvets, Select Comfort beds, iron/ironing board
Front of property
Exterior
Villa | Private kitchen

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
31 Northcote Road, Auckland, 0626
  • North Shore Hospital
    ‪16 min walk‬
  • Takapuna Beach
    ‪5 min drive‬
  • Auckland Ferry Terminal
    ‪11 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪31 min drive‬

Room options

View all photos for Twin Studio

Twin Studio

Twin Studio

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Studio

Family Studio

Family Studio

  • 20 sq m
  • Sleeps 6
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Studio, Poolside

1 bedroom, down duvets, Select Comfort beds, iron/ironing board

Deluxe Studio, Poolside

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Studio, Poolside (2 Night Special)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family House

1 bedroom, down duvets, Select Comfort beds, iron/ironing board

Family House

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Double Studio

1 bedroom, down duvets, Select Comfort beds, iron/ironing board

Double Studio

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin

Cabin

Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Basic Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

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About the area

Auckland

Located in Auckland (Hillcrest), Poenamo Hotel is within a 10-minute drive of Queen Street Shopping District and Auckland Ferry Terminal. .This family-friendly hotel is 6.1 mi (9.8 km) from Sky Tower and 7.6 mi (12.2 km) from Eden Park.

What's nearby

  • North Shore Hospital - 16 min walk - 1.4 km
  • Eventfinda Stadium - 19 min walk - 1.7 km
  • Takapuna Beach - 5 min drive - 3.6 km
  • Sky Tower - 9 min drive - 10.5 km
  • Auckland Ferry Terminal - 11 min drive - 11.2 km

Getting around

  • Daldy Street Tram Stop - 7 min drive
  • Auckland Remuera Station - 11 min drive
  • Auckland Intl. Airport (AKL) - 33 min drive

Restaurants

  • ‪Smales Farm - ‬12 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Kfc - Takapuna - ‬18 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Gold Star Bakery - ‬7 min walk

About this property

Poenamo Hotel

Family-friendly hotel with a fitness center and an outdoor pool
Poenamo Hotel offers 27 accommodations with complimentary newspapers. Select Comfort beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 27 guestrooms featuring flat-screen televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones and complimentary newspapers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 20.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: NZD 20.0 per stay
  • Rollaway bed fee: NZD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Poenamo
Poenamo Hotel
Poenamo Hotel Northcote
Poenamo Northcote
Poenamo Hotel Hotel
Poenamo Hotel Auckland
Poenamo Hotel Hotel Auckland

Poenamo Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 1001 reviews
Rating 8 - Good. 379 out of 1001 reviews
Rating 6 - Okay. 238 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

pollyann, ahipara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here rugularly upgade to units great
Stayed 1 night in Mar 2025

8/10 Good

Annicellita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Rhi was the name very helpful
Stayed 2 nights in Mar 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked staff attitude and service. Did not like Room 27 which faced out to hotel's skip bins (rubbish etc). Glass bottle noise at night after c ;losing hotel bar and restaurants etc. Noise very early one morning from skip' emptied of bottles then at day-break around 6am noise from seagulls ripping into the plastic bags of waste in rubbish skip. Also a few minor things not working in Room 27 ...bedside lamp, shuttle blind in bathroom stuck on 'closed'. Have stayed here before and acknowledge that some of these issues are due to age of the property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying there
Stayed 2 nights in Mar 2025

4/10 Poor

Colin

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty especially the toilet which had stains in the toilet bowl and the carpet was dirty and old. there was a pool, and it's adjacent to a bar where people can watch you take a dip...At least put up a divider.... Won't go back...looks like they don't care much.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Hotel is in getting some upgrades at the moment. Rooms are clean and quiet. The pool and deck area looks very inviting but we didn't have time to try it out. Very close to bus routes to go to Takapuna beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Feb 2025

6/10 Okay

Abbie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Property very run down. Several hazards
Stayed 2 nights in Feb 2025

6/10 Okay

Abbie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Good location. But the room was very run down and dirty.
Stayed 1 night in Feb 2025

6/10 Okay

Shannon

Travelled with partner
Disliked: Amenities
Ok stay, good room size but very tired facilities and not very clean. Door for shower damaged and seal coming off.
Stayed 2 nights in Jan 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa under repairs
Stayed 1 night in Jan 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The aircon did not work, the rooms were not well cleaned with dirt and leaves on the carpet. The carpet was full of stains and the rooms were dusty. The pool was being refurbished, which was not clearly communicated prior to our arrival. Overall a disappointing experience and one that we won’t be repeating.
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was rubbish not cleaned under the beds. Room was ok but needs a bit of upgrade. Carpets had stains on them and the pool looked green needs a repaint
Stayed 2 nights in Jan 2025

8/10 Good

Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything you need
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty with dust on arrival. Our little boy also found a used mask under the bed when looking for a toy that went under it. It also wasn't serviced properly every day, i.e no toilet paper or new towels one day then no sugar or coffees the next. The shower was also hard to use as didn't have a proper shower mixer on it. The pool was also not keeped clean and was getting greener every day
Stayed 5 nights in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort

CONVENIENT LOCATION

This hotel is a convenient stopover for me on my way north as it has easy access to and from State Highway 1.It has a good range of dining options virtually on the same premise. Interior is looking a bit dated and good do with a refresh but otherwise very comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Dean

Fair for the price
Stayed 1 night in Dec 2024

2/10 Terrible

Dylan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was barely cleaned before we arrived. There was a stack of dirty dishes sitting outside that sat there for two more days after we were accused of leaving them there. Ants in the kitchen which were so bad we had to buy our own poison to keep them away from our food. Bathroom light was broken and door didn't close. Extensive mould in the bathroom. Balcony door can be pushed open even when locked. Stove element was broken. Dish liquid was basically water. Stains on bedding and carpets. Curtains fell off the rail immediately. Fridge frozen section completely frosted over and leaked over everything in the fridge. Found multiple cockroaches in the bedroom during our stay. Tap water for shower and sink is hot enough to burn skin, plus shower handle is way too easy to bump which is a safety hazard.
Stayed 4 nights in Dec 2024

4/10 Poor

Lucy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV barely worked, parking was annoying and there was insufficient spots available for the hotel. Our room was not accessibility friendly, tripped on the carpet more than I usually trip on things and there was no microwave. Additionally the bath was clogged and the handle was broken too.
Stayed 1 night in Nov 2024

6/10 Okay

Irene

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

It was a great stay
Stayed 1 night in Nov 2024

4/10 Poor

Darren

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was like a rave was happening till about 11pm, then some ungodly hour in the morning, they decided to do laundry collection with trolleys that sounded like a tin foil airplane slowly crashing through the entire complex. I could also not tell you what the original carpet colour is or was in our room.
Stayed 1 night in Nov 2024

4/10 Poor

Ross

Run down room and swimming pool. Kitchen poorly stocked. Room only superficially cleaned.
Stayed 3 nights in Nov 2024