Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Front of property
BBQ/picnic area
Hypo-allergenic bedding, down duvets, desk, laptop workspace
Suite, 2 Bedrooms, Fireplace (Loft)

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

Map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪15 min walk‬
  • Winton Woods Park
  • Topgolf
    ‪4 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪28 min drive‬

Room options

Studio Suite, 1 King Bed

7.4 out of 10
Good
(63 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Fireplace (Loft)

7.0 out of 10
Good
(27 reviews)
  • 77 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Penthouse, 1 King Bed, Fireplace (Loft Suite)

  • Sleeps 6
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

7.0 out of 10
Good
(4 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Sharonville

With a stay at Sonesta ES Suites Cincinnati - Sharonville West, you'll be centrally located in Sharonville, within a 15-minute drive of Liberty Center and Xavier University. .This hotel is 11.9 mi (19.1 km) from Cincinnati Zoo and Botanical Garden and 13.1 mi (21.1 km) from Kings Island.

What's nearby

  • Sharonville Convention Center - 15 min walk - 1.3 km
  • Topgolf - 4 min drive - 4.5 km
  • Ohio Valley Antique Mall - 5 min drive - 6.6 km
  • Liberty Center - 12 min drive - 14.4 km
  • Kings Island - 18 min drive - 24.5 km

Getting around

  • Cincinnati Union Terminal - 21 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Blue Ash Chili - ‬4 min drive

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 144 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites Cincinnati - Sharonville West.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 361 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 127 out of 1002 reviews
Rating 2 - Terrible. 180 out of 1002 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities, room comfort

Little disappointed

The table wasnt clean. A little outdated. Otherwise, quiet safe stay.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamarcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Melissa

Disliked: Property conditions & facilities
I hate even leaving a negative review for anyone because I always try to find the positive in any situation. But I have to say I was super disappointed in this location because we had two rooms, one for us and I've for our brothers and and nephew. Both rooms were infested with cockroaches. Or brothers was way worse and he took pictures for proof. When we went go to the front desk to have our room switched, the staff said the hotel grounds were under construction so that may be why (not likely) and they said that their hotel was completely booked and they couldn't give them a new room until the next day (after 2 pm) when other reservations had checked out. so we had to stay in these rooms because there was no other location and we could go to because we couldn't afford it. We were from out of town and there for a wedding and had to stay in rooms that were infested. Not acceptable. This was really disappointing and we were told we would be refunded a night and we are still waiting for that to go thru along with the 100.00 deposit they put a hold on in the accounts. Please use caution getting a room here. The hotel looks great online and had positive reviews but it is not the truth. Be careful choosing this location.
Stayed 4 nights in Apr 2025

2/10 Terrible

Brittany

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The front desk staff were slightly rude when informed of ants in my room as well as dirty towels.
Stayed 3 nights in Apr 2025

6/10 Okay

Richard

Travelled with family
Average. Couch was very very dirty. 2 towels for 4 guest for 2 days.
Stayed 2 nights in Apr 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled severely of mold and cigarette smoke. Trash from previous guest was still in room
Stayed 2 nights in Apr 2025

2/10 Terrible

Seren

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
BEWARE! Worst hotel experience I have ever had. I checked in and everything was fine, paid the $100 deposit. I was excellent guest when others were blaring the TV or outside with large groups of teenagers yelling so loud you can hear it in your room. Stomping feet above me etc. Since I was already there with all my items moved into the room I decided to extend my stay 2 days, I called the night before and asked what I needed to do and was informed to pay another $100 deposit, that's fine. Next day I go in to pay my deposit with the exact card I used upon my initial arrival and after the women with glasses looked at my card she told me to swipe it. Then immediately said it didnt go through swipe it again. I said no and checked my account and of course the money did come out I showed this to her and asked why would she ask me to repeatedly swipe my card? She said she didn't receive anything, and that I could come back in a hour and try my card again?! Why would I pay you another $100 when you didn't get it at first! I repeatedly asked her to try and solve issue because I'm out $100 and my room fee for 2 nights and you tell me you can't do anything and smile almost laughing at the situation. She refused to call her manager stated she didn't want to bother them, she had no problem with stealing my money and offering no solution. I LITERALLY HAD TO CALL THE POLICE to get a written statement saying I didn't stay at this location, so I could dispute. Still haven't got my money back.
Stayed 2 nights in Apr 2025

4/10 Poor

Thomas

Stayed 2 nights in Apr 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an alright place
Stayed 13 nights in Mar 2025

6/10 Okay

jo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited linens. Outdated, worn
Stayed 2 nights in Apr 2025

8/10 Good

Chelsey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I thought the hotel was nice, only a couple issues for me was, unable to get room cleaned during the 5 days we stayed due to their, only clean once a week policy. The front door leaked cold air but they are renovating so I’m sure that’ll be fixed eventually. Unfortunately had to hear people outside one evening until early hours but thankfully we just kept the fan on all night to drown them out. Overall, a nice stay. I’d stay here again.
Stayed 6 nights in Apr 2025

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the convenience that the property was open 24 hours. I didn't like that we didn't receive any cleaning service for room or wasnt supplied with additional towels and wash cloths.
Stayed 4 nights in Apr 2025

10/10 Excellent

Donté

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the experience and hospitality. Will be returning soon.
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsey

Liked: Amenities, property conditions & facilities
I didn’t know how to work the thermostat so when I called down they sent up the maintenance man, Joe I think, he came up within a minute and taught me how and made sure it was working and then even came back and checked to make sure it was working properly still. Very nice staff and very cute rooms. Would definitely stay at this place again!
Stayed 1 night in Apr 2025

2/10 Terrible

Shane

Disliked: Cleanliness, property conditions & facilities
Property is in shambles, our room despite looking clean ,to find out dirty sheets was placed on bed with what seemed to be a clean comforter, to finding BED BUGS on bed and sheets ,while room also reaked of a heavy smoker which they placed air fresher in to try and mask odor. P.s. we have photos to confirm!
Stayed 1 night in Apr 2025

10/10 Excellent

John, Ranson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is being updated, and upgraded but it was still a pleasant stay. Once the renevotaions are complete it will be that much better. Given the number of units on the property, and the expanse of the property, it would be more convenient, and practical to have more than one laundry facility, especially considering one washer, and one dryer (out of three each) was not operational.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

10/10 Excellent

Kennetha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized room. Good location.
Stayed 1 night in Apr 2025

6/10 Okay

Joe

Travelled with family
Liked: Staff & service, room comfort

Not a terrible stay...not great either

The hotel wasn't bad...I could hear people talking outside if they were in my room. The room itself smelled like smoke.
Stayed 1 night in Apr 2025