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Gamma Ciudad Juarez

3.5 star property

Photo gallery for Gamma Ciudad Juarez

Seasonal outdoor pool
Terrace/patio
Deluxe Room, 2 Double Beds
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
Av. Lincoln No. 722 Zona Pronaf, Ciudad Juárez, CHIH, 32315
  • Plaza de las Americas
    ‪2 min walk‬
  • Bridge of the Americas
    ‪4 min drive‬
  • American Consulate
    ‪11 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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In-room safe, desk, blackout curtains, soundproofing

Krystal Urban Ciudad Juárez by US Consulate

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  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1526)
The price is NZ$160
for 1 room
includes taxes & fees
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About the area

Ciudad Juárez

Located in Ciudad Juárez (Zona Pronaf), Gamma Ciudad Juarez is within a 5-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. .This hotel is 2.3 mi (3.7 km) from El Paso Zoo and 2.8 mi (4.6 km) from Chamizal National Memorial.

What's nearby

  • Plaza de las Americas - 2 min walk - 0.2 km
  • Paso del Norte Cultural Center - 10 min walk - 0.9 km
  • Bridge of the Americas - 4 min drive - 4.2 km
  • Paso del Norte International Bridge - 4 min drive - 3.8 km
  • American Consulate - 11 min drive - 9.9 km

Getting around

  • El Paso Union Depot - 20 min drive
  • El Paso International Airport (ELP) - 24 min drive

Restaurants

  • ‪San Martin Cantina Tradicional - ‬5 min walk
  • ‪La Choza - ‬7 min walk
  • ‪El Taco Tote - ‬7 min walk
  • ‪La Choperia - ‬5 min walk
  • ‪El Toro Bronco Real Suc. Americas - ‬8 min walk

About this property

Gamma Ciudad Juarez

Colonial hotel with a health club and a seasonal outdoor pool
Gamma Ciudad Juarez offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations are furnished with king sofa beds. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.
Make yourself at home in one of the 162 guestrooms. Your bed comes with down comforters and premium bedding, and all rooms are furnished with king sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a health club and a seasonal outdoor pool. This Colonial hotel also features complimentary wireless internet access, wedding services, and a communal living room.
Enjoy Mexican cuisine at Restaurante y bar, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Ciudad Juárez? This hotel has 16490 square feet (1532 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Restaurante y bar - Overlooking the pool and garden, this buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 265 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante y bar

Things to do

  • Health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,490 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 990 per pet, per night, plus a deposit of MXN 3500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 265 for adults and MXN 180 for children
  • Pet deposit: MXN 3500 per stay
  • Pet fee: MXN 990 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gamma Ciudad Juarez Hotel
Best Western Plus Plaza Juarez Ciudad Juarez
Best Western Plus Plaza Juarez Hotel
Best Western Plus Plaza Juarez Hotel Ciudad Juarez
Hotel Plaza Juarez Ciudad Juarez
Hotel Plaza Juarez
Plaza Juarez Ciudad Juarez
Plaza Juarez
Ramada Ciudad Juarez Hotel Ciudad Juarez
Gamma Hotel
Gamma Ciudad Juarez Hotel
Gamma Ciudad Juarez Ciudad Juárez
Gamma Ciudad Juarez Hotel Ciudad Juárez

Gamma Ciudad Juarez Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Liudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very, very nice - amenities are beautiful and clean, rooms are convenient and spacious, restaurant is nice and big. During the day there are barely any people there. However, I asked the front desk specifically NOT to do housekiiping in my room ( I don't understand the need to change towels and clean daily), and came nack from the gym to find the cleaning lady inside and a string smell of cleaning solution, which I cannot stand! Front desk can clearly be improved. They could also use an air freshener/scent in the main lobby. And please, stop stamping the toilet paper, it's very inconvenient to use it after!
Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay
Stayed 1 night in Mar 2025

6/10 Okay

Liudmila

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Edit : I'm speechless. Frond desk does whatever they want 🙈 I asked them NOT to do the housekeeping on my room ON PURPOSE, because I don't need my bed made daily and fresh towels daily !!!! It's driving me crazy, what a waste of resources !!!! I come back from the gym to find the cleaning lady inside and a strong smell of chemicals that I cannot stand !!!! I went to the front desk furious. Now I'm waiting outside of my room for this smell to evaporate while I cannot even go back inside my room to take shower. This hotel is very, very nice inside. You can get a quiet room on the parking lot side, or a one inside with a view. The restaurant is spacious, the pool and lounge are beautiful. The only thing is that in the lobby they need some aroma because it smells like the pipes. During the day the hotel seems to be almost empty. Gym is pretty decent, the staff is attentive. I just don't understand the need for housekeeping service if im only staying in the hotel for 2 days. That's unnecessary. Also, please don't stamp toilet paper ! It's very inconvenient to use it after !!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Raul

Stayed 1 night in Feb 2025

2/10 Terrible

Jacquelene

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is friendly. Hotel is nice overall.
Stayed 2 nights in Feb 2025

10/10 Excellent

darcy, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean room, food at the restaurant good, great location.
Stayed 2 nights in Feb 2025

4/10 Poor

Alejandra

Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yovana

Liked: Staff & service, property conditions & facilities
Great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

maribel

Stayed 3 nights in Feb 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with the hotel. The location is very convenient and the overall feel of the hotel was very upscale. It was a great option.
Stayed 1 night in Feb 2025

10/10 Excellent

Gilberto

Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jan 2025

8/10 Good

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mauricio

Stayed 1 night in Jan 2025

8/10 Good

Dressel, St. Louis

Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025