Cheap Hotels in Union Square

Good value for money. Good location but toilet was leaking. Overall happy to go there again and would recommend to others

Do not give them your credit card! After taking initial authorisation they then took four more payment holds and then charges $500USD for a smoking fee when we didn’t smoke When I called them they said “we refunded the smoking fee after charging it by mistake” but couldn’t tell me why the other holds were there. Their accountant emailed me and aid there was no holds. I sent back the proof from my bank account and no reply. Nearly $1000USD was missing fro my account and I still haven’t got it back 5 days later and it’s wrecked the rest of my vacation. My apology. No contact. No explanation Avoid this place at all costs

The location is amazing! The staff were nice and always said hello. The bathroom was a bit of a let down though. When we arrived, the toilet water was running. It didn't stop. When we used it, the toilet wouldn't flush. I had to play around with the flush and eventually managed to stop it from running. Then the issue of when you sat on the toilet it was a bit unsteady. The next issue is the lack of towels. When we checked in, the lady at the reception asked if we wanted house keeping? I didn't know how to answer that as I guess I expected it. So I asked what she meant, and she explained like having the beds made. I said that it was fine without, but we would like clean towels. The next day, the bed was made and we were provided with two towels only. No foot towel and no hand towels. Fortunately, we didn't break any bones coming out of the shower. The next day, we came back to the room to find all the dirty towels still hanging up and two clean towels on the suitcases, the bed wasn't made. We used the dirty towels as a foot mat, to avoid slipping over. I'm a little disappointed about the inconstancies.

Bed was nice and comfy, shower wasn’t that great Good location

Stayed here before so decided to come back as its such a great location. The rooms could probably do with a lick of paint and update especially the bathrooms. We were going on to napa for a few days and asked the concierge for some suggestions how to get there as we didn't want to hire a car. Her response was ' wow that's really far ' and proceeded to not really give any suggestions which is what a concierge should do! We were also woken at 5am by the construction site outside our window so we complained about that and the concierge and to their credit they moved us to a lovely upgraded room. Another staff member was great and organised a car for us to napa.

Family of five had very nice stay over New Years, despite the sad and incessant, even offensive, beggars and the terrible marijuana smell seemingly everywhere.