Holiday Inn Ciudad Juarez by IHG

3.5 star property

Photo gallery for Holiday Inn Ciudad Juarez by IHG

Pool
Front of property - evening/night
Suite, 1 King Bed
Standard Room, 2 Queen Beds
Breakfast and dinner served, Mexican cuisine

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪19 min walk‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(44 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ciudad Juárez

When you stay at Holiday Inn Ciudad Juarez by IHG in Ciudad Juárez, you'll be in a shopping district, within a 15-minute drive of American Consulate and Paso del Norte International Bridge. .This hotel is 12.4 mi (19.9 km) from Fort Bliss and 13.4 mi (21.6 km) from Sunland Park Mall.

What's nearby

  • Central Park - 3 min walk - 0.3 km
  • Plaza Las Misiones - 19 min walk - 1.6 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.9 km
  • Plaza Juárez Mall - 2 min drive - 2.3 km
  • American Consulate - 3 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 31 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 18 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬6 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬12 min walk
  • ‪Clasicos - ‬13 min walk

About this property

Holiday Inn Ciudad Juarez by IHG

Hotel in Ciudad Juárez with a 24-hour business center and a 24-hour front desk
Holiday Inn Ciudad Juarez by IHG offers 196 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Make yourself at home in one of the 196 guestrooms featuring iPod docking stations and minibars. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for dinner at Los Misiones, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ciudad Juárez? This hotel has 2088 square feet (194 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A restaurant

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (2,088 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Vero

Liked: Amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the customer service that they have, their staff was more than attentive and kind towards me. Nidia, Alfredo, Isaac, Haydee, Viviana, Jessica, Miriam anf their drivers made my stay wonderful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Stayed 2 nights in Mar 2025

6/10 Okay

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Yu
Stayed 2 nights in Apr 2025

10/10 Excellent

cesar

Stayed 1 night in Mar 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martha, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and very friendly staff.
Stayed 2 nights in Apr 2025

8/10 Good

RICARDO, Gardena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. Clean and safe
Stayed 2 nights in Apr 2025

8/10 Good

paulo

Stayed 1 night in Mar 2025

6/10 Okay

Arturo

Travelled with family
No wash towels were provided. Paint peeling off the bathroom walls Broken toilet paper holder
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My time at the holiday inn

I luved the blackout curtain. The beds were amazing. Only thing i kind of didn't like, was the check in was until 4pm
Stayed 2 nights in Mar 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in Feb 2025

8/10 Good

Diego

Stayed 1 night in Mar 2025

10/10 Excellent

Fanny

Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel i will stay there again
Stayed 1 night in Feb 2025

4/10 Poor

Gregorio

Liked: Cleanliness
Disliked: Staff & service

App and hotel dont communicate well

I always book this hotel through the app and had never had issues until today. I booked the room with two beds and paid for two breakfasts. Once I checked in I was told that the reservation was only for one person. I had to show them screenshots in order for them to validate them. I was told that because I chose to use a third party app they were having complications. I still only got a one bed instead of two. Which I decided to let it go and not make it a big deal but was disappointed because maybe I shouldn’t book anymore with the app.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025